NHTSA Complaint #11711726 — 2018 RAM 3500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11711726
Vehicle 2018 RAM 3500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Incident Description (ABS Module Failure) The ABS control module is failing intermittently. The vehicle is available for inspection upon request. The ABS warning light illuminates unpredictably, sometimes every few minutes to every few tens of minutes. When this occurs, ABS, cruise control, and trailer brake control are disabled, making the vehicle difficult and unsafe to operate, especially when towing or driving in traffic. This failure creates a safety risk due to loss of braking and stability-related systems. The issue is a known manufacturer defect with an established repair; however, the manufacturer states that replacement ABS modules are currently unavailable due to parts backorder, with no repair timeline provided. The issue has been acknowledged by the manufacturer and dealer. No inspection by police or insurance has occurred. Based on available information, my best assessment is an intermittent ABS module failure that renders the vehicle effectively unusable. I am requesting escalation and corrective action by the manufacturer.

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Recent Complaints for the 2018 RAM 3500

#11719057 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning ligh...
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