NHTSA Complaint #11663258 — 2018 RAM 3500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11663258 |
| Vehicle | 2018 RAM 3500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
This recall notice, was first identified in September or October, with the Official Communication issued in November of 2024. How long am I, or anyone expected to endure the nuances of this recall. We are well beyond 6 months now with no remedy, and it does not appear as if RAM\Stellantis is concerned with a fix. They've sent a disclaimer notice, but what is the resolve to a vehicle I purchased and continue to make a monthly payment towards - but you are basically telling me don't drive. Alternatively, dealership service advisors call me every six weeks to come in for a diagnostic ( not free of course ) only to say well it is related to the HCU so there isn't anything we can do right now. When\If I drive my vehicle I have to listen to a buckle your seatbelt type of alarm the entire drive. Its not only mind numbing its traumatic. Will Stellantis or Ram be forced to compensate me money I've paid monthly for a vehicle I technically can't use or shouldn't use? My complaint is to determine when this problem will be fixed and what is the NHTSA is doing to ensure my rights are protected as a consumer and what they are doing to push this manufacturer to fix this safety related issue.
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