NHTSA Complaint #11497399 — 2018 RAM 3500

ABS brake failure--per notes on repair order "ABS & traction lights on...SOP, Internal failure, test & replaced ABS HCM -- initially diagnosed & fixd was "control an 0803503, ?part #68143491-AA" completed under warrenty @24,238 miles 10/13/2020. ABS brake failure--per notes on service order "c/s ABS light is back on. Verified concern, traced to faulty HCU (ordered on backorder)Now requires ABS HCU (hydro control unit not module) #68143491AA $317.99 plus brakefluid & labor. This episode occurred 8/10/2022, unable to get into shop until 8/23/2022 due dealership service appointment availabiity, milage 36,372. ram service dealer says different part needs fixed than previously but it appears the same part number? Both times when no ABS thenunable to use cruise control--long hauling trips not possible with this essentially new vehicle due to brake failure & no cruise control. At this time still no part available--date for availability keeps getting extended. Initiall told mid-Sept, then Nov, then before end of the year (2022), last check coupe weeks ago at 2-different dealershjps was not before 19 Jan 2023! Lumbar support on drivers seat does not funtion. Initially reported 8/23/2022 when truck taken in for ABS failure. Still inoperable. Ticket list item but no part # to indicate fixed & item closed. Still does not work, p.anwas to readdress when ABS parts in but still not available & unknown date of avaiability 4WD would not engage when first attempted 7/2019. Was taken to dealership & repaired under warrenty. Vehicle at that time had approx 5000, vehicle purchased Mar 2019 new. Appears to work at this time