NHTSA Complaint #11567602 — 2018 RAM 3500

3 yrs ago, took to dealership for light for electronic brake module, was told that the part was on backorder. Picked up truck and was told that they would let us know when part came in, have called and spoken to at least 11 different service reps and a managers (Dodge as well) over the last 3 years. They close the tickets after a certain amount of time and you have to explain yourself over and over and get the same answer, the part is on national backorder. Our warranty expired 10/2023, there is still no recall on our truck but other truck have a recall. I have tried and called the 1-800 number to get help with this matter and still we have a vehicle that we may cause injury to us or others. Please help!