NHTSA Complaint #11670934 — 2018 RAM 3500

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11670934
Vehicle	2018 RAM 3500
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	June 26, 2025
Date Filed	July 2, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I have not been involved in an accident yet. You can’t drive the truck because the warning goes every 2 minutes. The brake hydraulic control unit has failed and they will not fix the truck. I can’t pull my camper. I have at least 6 hours on the phone with Ram and they say there is nothing they can do. The dealer ship says they have the part that is on the truck now, but Ram will not allow them to install it. It’s not the new part. Mean while my truck is useless until they fix it. They have been aware of this issue since 2017 and they still do not have a replacement part. The right thing for them to do is put the they have on hand on it so I can a least drive the truck. The truck has 90k miles on it. The vin # [XXX] . My contact info is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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