2022 RAM 1500 Structure Problems

The contact owns a 2022 Ram 1500. The contact stated that the tailgate door would not properly latch and failed to remain secured while closed. While towing a trailer and driving approximately 65 MPH, the tailgate door erroneously opened. During the failure the tailgate door and the front end of the trailer were damaged. The contact stated that the failure had occurred on several occasions while driving. The cause of the failure was not determined. The manufacturer and local dealer were notified but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V904000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 4,000.

The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.

The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where the vehicle was serviced under NHTSA Campaign Number: 22V904000 (Structure) however, the failure recurred. The vehicle was taken back to the dealer, and the dealer sent pictures of the failure to the manufacturer. The manufacturer declined to repair the tailgate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,689.