NHTSA Complaint #11591715 — 2022 RAM 1500

The contact owns a 2022 Ram 1500. The contact stated upon purchasing the vehicle brand new and attempting to use the key fob to operate the vehicle, the vehicle failed to respond. The dealer replaced the antenna; however, the failure persisted. The dealer diagnosed that the RF hub was corroded due to water leaking through the third brake light. The dealer determined that the rear windshield, the third brake light, and the RF hub module needed to be replaced. The contact was charged a repair cost. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 5,050.