2010 MAZDA CX-9 — Problems, Recalls & Safety Data
N/A
Safety Rating
192
Owner Complaints
6
Recalls
18
Service Bulletins
0
Investigations
Overview of the 2010 MAZDA CX-9
The 2010 MAZDA CX-9 has received a total of 192 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 18 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Service Brakes (72 complaints), Power Train (21 complaints), and Engine (17 complaints).
Recalls for the 2010 MAZDA CX-9
NHTSA has recorded 7 recalls for the 2010 MAZDA CX-9, potentially affecting up to 900,187 vehicles.
Recall 19V782000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 69,879 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. The recall began December 3,...
View full details →Recall 18V717000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 155,436 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6,...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for...
View full details →Recall 18V018000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 70,227 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began March 2, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall...
View full details →Recall 17V429000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 205,377 vehicles affected
Defect: Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. Mazda will notify owners, and dealers will replace the passenger frontal air bag inflator with an alternate inflator, free of charge. The recall began on August 30,...
View full details →Recall 15V451000 — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
| 193,484 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois,...
View full details →Recall 15V451000 — SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
| 193,484 vehicles affected
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois,...
View full details →Recall 10V051000 — SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
| 12,300 vehicles affected
Defect: MAZDA IS RECALLING CERTAIN MODEL YEAR 2010 CX-9 VEHICLES EQUIPPED WITH ELECTRICALLY HEATED FRONT SEATS. THERE IS A POSSIBILITY UNDER EXTREMELY COLD CONDITIONS FOR THE SEAT HEATER CONTROL CIRCUIT TO OVERHEAT AND FAIL DUE TO INSUFFICIENT ELECTRICAL GROUNDING.
Consequence: THIS MAY CAUSE BURN DAMAGE OF THE SEAT CUSHION SURFACE, OR A RISK OF SMOKE/FIRE.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL GROUND HARNESS ON THE SEAT HEATER CONTROL SYSTEM. THE SEAT HEATER CONTROL CIRCUIT WILL BE REPLACED IF NECESSARY AND/OR THE SEAT WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2010....
View full details →Owner Complaints for the 2010 MAZDA CX-9
192 complaints have been filed with NHTSA for the 2010 MAZDA CX-9. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 72 | 5 | 0 | 2 | 0 |
| Power Train | 21 | 0 | 3 | 0 | 0 |
| Engine | 17 | 0 | 0 | 0 | 0 |
| Suspension | 13 | 0 | 0 | 0 | 0 |
| Air Bags | 12 | 1 | 1 | 2 | 0 |
| Vehicle Speed Control | 8 | 0 | 0 | 0 | 0 |
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 4 | 0 | 0 | 0 | 0 |
| Steering | 4 | 0 | 0 | 0 | 0 |
| Wheels | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Seats | 3 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 1 | 0 |
| Structure | 2 | 0 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 0 | 0 | 0 |
| Traction Control System | 2 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Power Traintransfer Case 4 Wheel Drive | 1 | 0 | 1 | 0 | 0 |
| Service Brakes Hydraulicpedals And Linkages | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
| Structurebodyhatchbackliftgate | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2010 Mazda CX-9. The contact received notification of NHTSA Campaign Number: 19V782000 (Air Bags). The contact called the dealer and was advised to tow the vehicle to the dealer for the recall repair. The contact stopped driving the vehicle due to the recall. The contact attempted to call the dealer for an alternative mode of transporting the vehicle to the dealer, but the calls were not returned. The manufacturer was contacted, and the contact was referred to the dealer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Driver side Lower control arm fail off from the ball joint
Driver side Lower control arm fail off from the ball joint
Stiff brake pedal , more effort to stop and longer distant to stop.
My wife was taking my daughters for marching band and all of a sudden she tried to press the brakes but the brakes felt too hard and she was unable to stop the car safely. She had to take immediate action by moving the car to the shoulder to stop the car. There were no warning signs on the screen. The car was taken to the mechanic and the dealership. The dealership said that this was a brake booster issue which would be fixed for $1500. This is a serious issue which if had happened on the highway would have been tragic. Mazda and the dealership refuse to fix this free of cost since they say that they had already communicated about "an extension of warranty" to fix this problem in 2015 - at which time there were no issues with the brakes.
Safety Rating for the 2010 MAZDA CX-9
NHTSA has not yet tested the 2010 MAZDA CX-9 in its New Car Assessment Program.
Technical Service Bulletins for the 2010 MAZDA CX-9
Mazda Motor Corp. has issued 18 technical service bulletins (TSBs) for the 2010 MAZDA CX-9. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SA-032-25 — UNKNOWN OR OTHER
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on...
07-004-25 — UNKNOWN OR OTHER
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within...
SA-057-24 — ELECTRICAL SYSTEM
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of...
SA-021-19 — EQUIPMENT
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This service alert will be revised when a countermeasure...
SA-068-17 — AIR BAGS
STOPPER PLATES FOR AIR BAG MODULE CONNECTORS HAVE BEEN ESTABLISHED AS NEW SERVICE PARTS. When removing the connector (1) to the air bag module (2), make sure to first lift the stopper plate (3) carefully using a flathead screwdriver (but do not remove it), and then pull out the connector.
02-008-17-3354b — SUSPENSION:FRONT:SHOCK ABSORBER
Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. To eliminate this concern, modified parts with improved oil sealing...
0102415 — EQUIPMENT
Usual rattle/buzz type noise from presilencer
05-010-14 — POWER TRAIN:AUTOMATIC TRANSMISSION
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSP93 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
Mazda Motor Corporation is extending the warranty coverage for specific repairs for vacuum power brake booster units on 2007-2013 CX-9 vehicles produced from October 24, 2006 through April 26, 2013. The warranty for this repair will be extended to 7 years (84 months) from the original warranty start date or...
09-014-13 — VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Showing 10 of 18 technical service bulletins.
NHTSA Investigations for the 2010 MAZDA CX-9
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA CX-9
- 2007 MAZDA CX-9 — 98 complaints
- 2008 MAZDA CX-9 — 234 complaints
- 2009 MAZDA CX-9 — 65 complaints
- 2010 MAZDA CX-9 (current)
- 2011 MAZDA CX-9 — 207 complaints
- 2012 MAZDA CX-9 — 263 complaints
- 2013 MAZDA CX-9 — 77 complaints
- 2014 MAZDA CX-9 — 73 complaints
- 2015 MAZDA CX-9 — 45 complaints
Other MAZDA Models
- MAZDA MAZDA3 — 3,974 total complaints
- MAZDA 626 — 3,877 total complaints
- MAZDA CX-5 — 3,005 total complaints
- MAZDA MAZDA6 — 2,906 total complaints
- MAZDA TRIBUTE — 2,830 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints
- MAZDA MPV — 1,156 total complaints