2010 MAZDA CX-9 Engine And Engine Cooling Problems

The contact owns a 2010 Mazda CX-9. The contact stated while conducting a routine check, he noticed that the coolant and the oil levels were low. An independent mechanic diagnosed that the coolant was leaking into the engine. The vehicle was not repaired. An unknown dealer was contacted and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer was not notified of the failure. The failure mileage was 160,000.

TL* THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING 25-30 MPH, THE VEHICLE SHUTOFF WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT PUSHED THE VEHICLE TO HER RESIDENCE. THE CONTACT STATED THAT THE NEXT DAY SHE NOTICED COOLANT MIXED IN WITH THE ENGINE OIL. THE CONTACT CALLED JACK GIAMBALVO MAZDA (2425 INDUSTRIAL HWY, YORK, PA 17402, (717) 755-2944) AND WAS INFORMED THAT THE FAILURE MAY BE THE WATER PUMP HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 127,422. THE WATER PUMP WAS PREVIOUSLY REPLACED AT 61,000.

THE FIRST TIME I EXPERIENCED THIS TERRIFYING ORDEAL WAS IN NOVEMBER OF 2011. SINCE THEN, I HAVE HAD IT HAPPEN TWO MORE TIMES. THE CAR ACCELERATES OF UP TO SPEEDS OF 90 MPH WITHOUT WARNING . ALL 3 INCIDENTS HAVE HAPPENED ON THE HIGHWAY. THE BRAKES SLOW IT DOWN, BUT DO NOT STOP IT. ALL 3 TIMES, I'VE BEEN LUCKY ENOUGH TO GET THE CAR TO THE SHOULDER AND RIDE DOWN THE MEDIAN , PUSHING THE EMERGENCY BREAK IN AND AT ONE POINT PUSHING IT INTO PARK. MAZDA KNOWS ABOUT THIS. THEREFORE THEY ARE LIABLE. MAZDA WILL TELL YOU IT'S A THROTTLE PROBLEM, THEY WILL TELL YOU THERE IS NO WEAR ON THE BRAKES....WELL, THAT'S BECAUSE WHEN THE CAR DOES THIS UNEXPECTED ACCELERATION, THE BRAKES ONLY GO PART WAY..ALMOST LIKE PUSHING AGAINST AIR. THIS IS A SERIOUS PROBLEM WITH THE COMPUTER AND POSSIBLY THROTTLE COMBINED. MY CAR IS NOT FIXED,...

THERE IS A TICKING NOISE IN THE ENGINE WHEN IDLE. WHEN THE ENGINE IS COLD THE NOISE IS LOUDER. THE VEHICLE HAS BEEN TAKEN TO THE DEALER. THE DEALER STATES THAT THERE IS NOTHING TO FIX. THE DEALER IS INFORMING ME THAT IT WAS THE CHARACTERISTICS OF THE VEHICLE AND IT WAS INSPECTED BY A MAZDA ENGINEER. THE ENGINEER CLAIMS THAT THIS IS A NORMAL SOUND FOR THIS VEHICLE AND ENGINE. I EXPLAINED THAT I HAD NOT HEARD THIS ON ANY OF THE OTHER CX-9'S I DROVE. THE DEALER TRIED TO CLAIM IT WAS DUE TO DIFFERENT ENGINES. I INFORMED THE DEALER THAT THEY ALL HAD THE SAME ENGINE. AGAIN, HE SAID THERE IS NOTHING TO FIX (THE TICKING IS NORMAL). I INFORMED THE DEALER THAT IT IS THE OPINION OF ANOTHER AUTOMOBILE SHOP THAT THIS SOUND IS NOT NORMAL AND SHOULD NOT BE OCCURRING (I WAS AT THE OTHER...