2020 KIA SOUL Electrical System Problems

Second engine installed in the car ceases to fire. Condition does not change with new sensors for camshaft nor crankshaft. Engine turns freely cranks but will not restart. Unreliable driving conditions. Mathew’s Kia wants $1400 upfront to start exam in blind faith to see if a properly serviced car has a common warranty claim

To Whom It May Concern, I am writing to formally submit a complaint regarding the handling of my vehicle recall and repair process at Kia Killian Road in Columbia, South Carolina. Vehicle Information: - Year/Make/Model: 2020 Kia Soul - VIN: [XXX] - Registered Owner: [XXX] Timeline of Events: - My vehicle was brought to Kia Killian Road for recall repairs related to recalls 21V259, 21V259A, and CS2306 concerning the engine and starter. - The starter was replaced as part of the recall work. Despite this, the vehicle remained at the dealership for over a month and a half without resolution. - I was then informed I would need to pay approximately $1,200 to replace the ignition, even though there had been no issue with the ignition prior to the recall service. - The ignition was replaced at my cost, but I have since been informed that my vehicle is still...

Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally express my concern and disappointment regarding the recent service experience involving my vehicle purchased on April 12, 2025. A few weeks after purchase, I returned to the dealership with concerns over a check engine light. I was reassured by your service department that nothing was wrong with the vehicle. However, the car recently died while I was driving on the highway, putting me in an unsafe situation and requiring a tow. Now I am being told that spark plugs need to be replaced before further diagnosis can occur, and that I am responsible for a $315 charge. The technician noted that cylinder 2’s spark plug was loose and melted—an issue that clearly could have caused the breakdown. This is not typical wear and tear. It’s something that either pre-existed at the time of purchase...

Someone broke my window, and entered my car. Then proceeded to tear apart the entire area of the car that it below the steering wheel including the ignition. The car was not able to be turned off. This left the car unable to be used and unfortunately needed to be towed away. This is the second time this has happened and it is causing a serious safety hazard to my family, my home and my neighborhood. I unfortunately cannot get rid of the car because I am not the title owner and cannot afford to trade it in. I am looking for some assistance and to learn what other options I may have

Hi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see an auto place. If it was a problem hHi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see at an auto place. If it was a problem he told me I could drive it as long as it wasn’t blinking if it started to blank, bring it immediately to a garage which I did had it towed people were telling me it was my camshaft, blah blah blah they found no oil leak no burning oil then I took it to a Kia dealer which I have paperwork. They worked on the car. They said my battery was at 15% which I didn’t even...

Our vehicle experienced every dash light on the board coming on intermittently. At time, we could not use the remote control and had to open the door and crank the car manually. Windshield Wipers and headlamps did not work, nor did any of the safety features on the car or indicator lights. When all illuminated, we took the vehicle to local Kia dealership and eventually they replaced the electrical panel. The side and rear collision indicators never worked again even after repairs were done. The car continued to display every light on the dash after the electrical panel was replaced and local dealership could not fix it. None of the indicator lights showed problems with the engine and regular maintenance to the vehicle was maintained on schedule. Four years into the life of the vehicle, the car started burning all the oil in the engine and oil indicator light did...

While driving vehicle; stalling, sputtering, failure to shift gears, engine knocking/shaking car. Altinator was replaced and stopped sputtering. Following day I was going 55 mph and car completely stalled out on a busy road and almost got rear ended and car lost power car was towed to Kia Dealership for further diagnostics test. Failures of systems have been on going but always started back up after leaving dealership where purchased. After altinator was replaced batter light and oil light came on dash along with check engine light stalled for about a minute I turned car off and back on and it was able to drive off lot. Place of purchase would do a temporary fair and also changed transmission fluid. One hour later was when vehicle stalled out and lost power.

Upon releasing the break, all warning lights appear (like when initially starting the vehicle). Then they usually all turn off again. From time to time, specific lights come on but disappear upon turning the engine off and then on again. In effect, it's hard to tell if there really is a maintenance issue or not.

Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds. After 5 or 6 tries to restart the car, I finally turned off the car, waited about 3 minutes and then restarted the car in as it continued to run. The check engine light remained on but I noticed that there was a drop in power when I tried to accelerate. Since then I have notice the engine check light go on and off several times. I recently brought my car in to have an oil change only to find out that there was no oil on the dipstick. I signed a form stating this and got the oil change completed. I have had the...

The contact owns a 2020 Kia Soul. The contact stated that while driving at various speeds, the vehicle was shaking, vibrating and a loss of motive power. The vehicle was towed to the dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced but the failure persisted. The contact stated that later while driving at an undisclosed speed, the check engine warning light remained illuminated. The vehicle was taken to the local dealer and serviced under NHTSA Campaign Number: 21V259000 (Engine) however, the failure reoccurred, and the vehicle would not properly accelerate. The vehicle was taken back to the dealer who informed the contact that the DC-to-DC converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 26,000.

My vehicle was stolen. . They broke out window. The problem of kia’s being stolen has increased to the point local officials have filed a lawsuit against kia. The problem of these cars being easily stolen has been all over the news recently. People are getting killed because of reckless driving by the persons stealing the vehicles. I had no idea my car was vulnerable to this and was told when my engine was replaced, all updates had been made. I am not rich, i have no car and even though i have insurance doesn't mean they will pay off my vehicle. Stolen vehicle report has been made to the police. I have tried to file a clain on the kia claims website but it says theres no recall for my vehicle. It is a 2020 kia soul and has been a nightmare since i bought it.

I purchased this car (Used) on 8/1/2023 and on 8/7/23 I called Kia and stated that the car started shaking while driving and I took the car to the dealership on 8/10 and they stated they could not find any problem, they would have if they had taken it out for a drive. After waiting all day from 9:30 until 4pm they found nothing. I saw my car just sitting there and no one doing any work or anything on my car. My car still shakes so bad while driving that even the steering wheel is shaking and now when I stop at a red light the car takes a few minutes before it will move. I have had this car for a month and 2 weeks and they will not return my calls to setup an appointment. Kia Corporate can't even get them to respond. What can I do...

I recently purchased this 2020 Kia Soul at the end of April 2023. About 2 weeks ago while I was stopped for a red light in a busy intersection and the "restart" feature was engaged as I had the brake pedal pressed but then as the light turns green and I move my foot from brake to gas (that step is supposed to restart the engine) it did not start immediatley as it should have, Which left me in the lane of traffic vulnerable to possible accidents until it restarted. It finally started after what seemed to be forever and embarassment caused by the restart failure. This event could have had a different outcome if the car wouldn't have restarted. I am taking the car to the dealer tomorrow to have it inspected. I wasn't that there was even a problem until this happened there were no warning lights. I...

ON 8/18/22 I HAD 5 RECALLS DONE ONE BEING SC209 THE PISTIONOIL RING, THAT WAS CAUSING IT TO STALL OUT/DIE IN TRAFFIC AFTER THE RECALL IT WORKED FINE FOR A FEW DAYS THEN IT PROGRESSIVE GOTTEN WORSE AND STARTED USING OIL, AND THE OIL LIGHT NO LONGER WORKED . ALSO AFTER A OIL CHANGE THE "ALERT FOR DUE OIL CHANGE " DID NOT RESET I TOOK IT BACK TO KIA OF CHATTANOOGA,(2/22/23) AND THEY PROCEEDED TO TELL ME EVERY OTHER THING THAT WAS WRONG AND DID NOT ADDRESS THE OIL LEAK OR THE STALLING OUT. THEY WERE DISMISSIVE OF MY CONCERNS AND TOLD ME THE ENGINE WAS FULL OF GUNK AND IT WAS FROM IMPROPER UPKEEP WHICH IS UNTRUE I TRIED TO EXPLAIN THAT THE OIL CHANGE I HAD DONE WASNT REGISTERING, BUT I WAS IGNORED AND SO I TOOK MY KIA TO GOODYEAR(2/24/23) AND HAD THE $800+ IN REPAIRS...

Car subject to theft SEE NHSTA press release Feb. 14, 2003 The press release announced a fix had already been achieved (EMPHASIS ADDED): Hyundai and Kia HAVE developed theft deterrent software for millions of their vehicles that lack an immobilizer and will provide it FREE of charge to vehicle owners Unless your PIO totally muffed, this has been an EXTREMELY SLOW ROLLOUT. Two local dealers deny having any information about by vehicle from Kia. The Kia consumer line is jammed and I have not received any callbacks. Now I have gotten a a threatening letter from my insurer. Get on Kia's ass. This is a safety issue. See "Eight fatalities" https://www.cbsnews.com/news/tiktok-hyundai-kia-challenge-car-thefts-security/ Feb. 14 2023

The car has rebooted (like a computer) three times in the last month as I am driving the car. Not in Park, not just starting the car. I am in drive and the car just reboots. Today, I received a warning about my forward collision system and all the lights on the dashboard lit up.

The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated. The contact turned off the vehicle to stop the vehicle. The contact stated that after restarting the vehicle, the brake pedal operated as needed. The contact stated while the vehicle was in park(P), the message to shift to park(P) was displayed. Additionally, the oil pressure and charging warning lights were intermittently illuminated. The contact stated that the front windshield wipers failed to work intermittently. The contact took the vehicle to the local dealer; however, the mechanic was unable to duplicate the failure. The failure persisted. The manufacturer had been informed of the failure. The failure mileage was unknown.

The vehicle stalls and turns off while stopped. The vehicle turns off quickly with all dash light sensors turned on with a front collision warning. The vehicle can only be restarted when is boosted. The battery was checked and is in good working condition.

Recently I noticed when I stop and the stop-start system feature and the Blind-spot sensors are turned on the car will either shut completely off or stall once I step on the gas.

MY KIA SOUL 2020, THE ENGINE LIGHTS CAME UP, THE PARKING LIGHTS, THE RIGHT HEADLIGHTS, THE REAR BACK RIGHT SIGNAL LIGHTS, THE FUEL SYSTEM AND THE BREAKS SYSTEM ALL OF THEM MALFUNCTIONED. THE DEALER CHARGED FOR THE REPAIRS.

I STOPPED AT STOP SIGN AND THE CAR SHUT OFF AND MADE A DING SOUND BUT RADIO NEVER DISCONNECTED. NOT THE USUAL SHUT OFF THIS WAS DIFFERENT. THEN IT STARTED BUT IT MADE AN UNUSUAL DING SOUND. PLUS, SOUNDS LIKE THE TRANSMISSION IS DRAGGING IT WAS A RECALL AND I TOOK THE CAR BACK FOR MAINTENANCE AND NOW IT'S DOING SAME THING AGAIN PLUS THIS TIME IT WAS WHINING FOR ABOUT 10 SECONDS WHILE I WAS DRIVING.

BOUGHT CAR NEW IN OCTOBER OF 2019 IN MARCH 2020 CAR TURNED OFF AS I WAS DRIVING I PUT IT IN PARK TURNED BACK ON WITH A LOUD NOISE CALLED THE SHOP THEY SAID IT WAS LOW ON OIL BUT THEY JUST CHANGED THE OIL 3 WEEKS PRIOR SO THEY ADDED MORE OIL TOLD ME TO COME BACK IN 30 DAYS AND A MONTH LATER IT SHUT OFF ON ME AGAIN SO I BROUGHT IT BACK TO THE DEALERSHIP AND THEY DETERMINED I NEEDED A NEW ENGINE SO THEY ORDERED A NEW ENGINE AND SOMETHING WAS WRONG WITH THE NEW ENGINE SO THEY HAD TO ORDER ANOTHER ENGINE I FINALLY AFTER ABOUT 2 MONTHS MAYBE MORE I GOT MY CAR BACK ON JUNE 4TH I PICKED UP MY CAR AND ON MONDAY JUNE 8TH I TURNED ON MY CAR AND A MESSAGE ABOUT THE TIRE PRESSURE SYSTEM NEEDED TO BE...

MY AUTO START IS DEFECTIVE. IT COMES ON WHEN IT WANTS TO AND IT TURNS OFF WHEN IT WANTS TO. THE MANUAL CLEARLY STATES THIS IS DEFECTIVE BUT KIA SENT ME HOME SAYING THEY COULD NOT REPLICATE THE PROBLEM. ALTHOUGH WHEN I LEFT THEIR SERVICE AREA, WITHIN 1 MILE IT WAS DOING IT AGAIN. THIS ALSO CAUSES A DELAY ON THE RESTART. THE ENGINE IS HESITANT TO START WHEN IT DOES WORK. THIS ALL STARTED OCCURRING AT 21,632 MILES AFTER MY TRANSMISSION WAS REPLACED. THE BREAKS ALSO NOW GRIND OR SOMETHING GRINDS NEAR THE WHEELS WHICH KIA WAS NOT ABLE TO REPLICATE EITHER. IT IS GOING BACK IN THIS WEEK AT 25,502 MILES.

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'LOCKED' SIGNAL. PLEASE INVESTIGATE THIS AS A HORN CAN BE THE LAST RESORT NOTIFICATION SOMEONE NEEDS BETWEEN LIFE OR DEATH.