NHTSA Complaint #11619947 — 2020 KIA SOUL ELECTRICAL SYSTEM

Complaint Details

ODI Number	11619947
Vehicle	2020 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	October 7, 2024
Date Filed	October 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

While driving vehicle; stalling, sputtering, failure to shift gears, engine knocking/shaking car. Altinator was replaced and stopped sputtering. Following day I was going 55 mph and car completely stalled out on a busy road and almost got rear ended and car lost power car was towed to Kia Dealership for further diagnostics test. Failures of systems have been on going but always started back up after leaving dealership where purchased. After altinator was replaced batter light and oil light came on dash along with check engine light stalled for about a minute I turned car off and back on and it was able to drive off lot. Place of purchase would do a temporary fair and also changed transmission fluid. One hour later was when vehicle stalled out and lost power.

Related Complaints for the 2020 KIA SOUL

Other ELECTRICAL SYSTEM Complaints

#11693476 — October 14, 2025 — Second engine installed in the car ceases to fire. Condition does not change with new sensors for camshaft nor cranks...

#11688580 — September 20, 2025 — To Whom It May Concern, I am writing to formally submit a complaint regarding the handling of my vehicle recall and r...

#11668826 — June 24, 2025 — Complaint Regarding Mechanical Failure and $315 Service Charge on Recent Vehicle Purchase I’m writing to formally ex...

#11665493 — June 7, 2025 — Someone broke my window, and entered my car. Then proceeded to tear apart the entire area of the car that it below th...

#11657181 — April 28, 2025 — Hi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stoppe...

Recent Complaints for the 2020 KIA SOUL

#11718557 — ENGINE — February 17, 2026 — I believe my car has been burning oil. The oil was empty at our last oil change only about 60,000 miles on car and we...

#11718252 — ENGINE — February 16, 2026 — My car suddenly cut off while I'm driving putting me and others at risk in traffic and then my mechanic confirmed tha...

#11716026 — ENGINE — February 5, 2026 — My car is burning oil and showing signs of blow-by. I suspect it is due to the faulty piston rings that prompted your...

#11714287 — ENGINE — January 29, 2026 — I purchased my 2020 Kia Soul GT-Line brand new in October 2019. The vehicle was later subject to a Kia oil piston ri...

#11713543 — AIR BAGS — January 27, 2026 — Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that t...