NHTSA Complaint #11713543 — 2020 KIA SOUL AIR BAGS

Complaint Details

ODI Number	11713543
Vehicle	2020 KIA SOUL
Component	AIR BAGS
Date of Incident	August 20, 2025
Date Filed	January 27, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GU

Consumer Description

Immediately after purchase, the Passenger Airbag warning light illuminated. An authorized Kia dealer confirmed that the airbag system is defective and requires repair under warranty. Despite this confirmation, more than five (5) months have passed without repair, citing parts unavailability. I am operating a vehicle with a known airbag malfunction. This defect involves a federally regulated safety system and poses a safety risk.

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