NHTSA Complaint #11280977 — 2020 KIA SOUL ELECTRICAL SYSTEM

Complaint Details

ODI Number	11280977
Vehicle	2020 KIA SOUL
Component	ELECTRICAL SYSTEM
Date of Incident	November 13, 2019
Date Filed	November 19, 2019
Mileage	14,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY CAR WAS PURCHASED BRAND NEW OFF THE LOT WITH 28 MILES ON IT. I NOW HAVE APPROXIMATELY 15614 MILES ON MY 2020 KIA SOUL. I JUST WANTED TO REPORT THAT THE HORN, A MAJOR SAFETY FEATURE, INTERMITTENTLY STOPS WORKING. WHEN THE HORN STOPS WORKING IT INCLUDES THE STEERING WHEEL DEPRESS AND THE KEY FOB 'LOCKED' SIGNAL. PLEASE INVESTIGATE THIS AS A HORN CAN BE THE LAST RESORT NOTIFICATION SOMEONE NEEDS BETWEEN LIFE OR DEATH.

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