NHTSA Complaint #11320237 — 2020 KIA SOUL SERVICE BRAKES

Complaint Details

ODI Number	11320237
Vehicle	2020 KIA SOUL
Component	SERVICE BRAKES
Date of Incident	January 3, 2020
Date Filed	April 5, 2020
Mileage	21,632 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

MY AUTO START IS DEFECTIVE. IT COMES ON WHEN IT WANTS TO AND IT TURNS OFF WHEN IT WANTS TO. THE MANUAL CLEARLY STATES THIS IS DEFECTIVE BUT KIA SENT ME HOME SAYING THEY COULD NOT REPLICATE THE PROBLEM. ALTHOUGH WHEN I LEFT THEIR SERVICE AREA, WITHIN 1 MILE IT WAS DOING IT AGAIN. THIS ALSO CAUSES A DELAY ON THE RESTART. THE ENGINE IS HESITANT TO START WHEN IT DOES WORK. THIS ALL STARTED OCCURRING AT 21,632 MILES AFTER MY TRANSMISSION WAS REPLACED. THE BREAKS ALSO NOW GRIND OR SOMETHING GRINDS NEAR THE WHEELS WHICH KIA WAS NOT ABLE TO REPLICATE EITHER. IT IS GOING BACK IN THIS WEEK AT 25,502 MILES.

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