NHTSA Complaint #11589014 — 2020 KIA SOUL

Appropriately April 2024, The engine service light came on at about 115,000 miles, followed by the 2020 Kia Soul X-line engine stopped running. I tried turning off the key and attempting to restart the car however it would start but for only a few seconds. After 5 or 6 tries to restart the car, I finally turned off the car, waited about 3 minutes and then restarted the car in as it continued to run. The check engine light remained on but I noticed that there was a drop in power when I tried to accelerate. Since then I have notice the engine check light go on and off several times. I recently brought my car in to have an oil change only to find out that there was no oil on the dipstick. I signed a form stating this and got the oil change completed. I have had the Software Program installed about 3 months after I heard of the recall, however the Local Kia Dealer will not do the diagnostic unless I pay a diagnostic fee because I have a check engine light on... I am calling KIA at the corporate number tomorrow to ascertain " IF " I will still have to pay for the Recall issues ...