2011 KIA SORENTO Structurebody Problems

232 NHTSA complaints on file

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All Structurebody Complaints — Page 5

#10838144 |
2011 KIA SORRENT - I'VE HAD TO REPLACE THE DRIVER SIDE-OUTSIDE DOOR HANDLE (APPROX LAST 6 MONTHS), DRIVER SIDE BACK DOOR OUTSIDE HANDLE (REPLACED 12/2015 NOW BROKE AGAIN 2/16), AND NOW THE BACK PASSENGER DOOR WILL NOT OPEN FROM INSIDE. I AM VERY CONCERNED ABOUT LIFE SAFETY. BAD SITUATION IF SOMETHING TRAGIC HAPPENS AND THE DOORS WON'T OPEN OR CAN'T BE OPENED.
#10837544 |
2011 KIA SORENTO REAR DRIVER SIDE DOOR FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. DID NOT FIX. THIS IS A KIA PROBLEM. IT CAN BE A REALLY BAD SITUATION IF I CAN'T GET TO MY CHILDREN IN THE BACK BECAUSE MY DOOR WILL NOT OPEN. THE PANEL ON THE DOOR ALSO STICKS. THERE ARE SO MANY COMPLAINTS ABOUT THIS KIA NEEDS TO FIX THE PROBLEM.
#10825077 |
DOOR LOCKS WILL NOT OPEN FRONT DOORS. DRIVING SNOW AND RAIN, I HAVE TO GET IN THE BACK SEAT CLIMB OVER TO OPEN FRONT DOORS. THE KEY DOES NOT WORK EITHER. I FIND IT HARD TO FEEL SAFE IN THIS VEHICLE IF I GET INTO AN ACCIDENT YOU CAN NOT OPEN DOOR FROM OUTSIDE. WHEN THIS HAPPENED TWO CHILDREN IN CAR SAFETY LOCKS ON., CLOSE MY DOOR TO ASSIST THEM OUT CAN'T GET BACK INTO VEHICLE. REMOTE WILL NOT ACTIVATE LOCKS KEY WILL NOT OPEN FRONT DOORS SO I CAN GET IN. HAD TO CLIMB IN REAR HATCH.
#10825222 |
DRIVER DOOR ONLY ABLE TO OPEN FROM WITHIN VEHICLE. WILL NOT OPEN FROM OUTSIDE. HAD BEEN WORKING FINE. NO BAD WEATHER. SIMPLY STOPPED WORKING AND WILL NOT OPEN. HAVE NOTICED SIMILAR COMPLAINTS ONLINE FOR SAME VEHICLE.
#10821209 |
THE SUPPORTS HOLDING THE TRUNK LID OPEN NO LONGER HOLD THE LID OPEN. RATHER ALLOW THE TRUNK LID TO FALL CAUSING A DANGEROUS POTENTIAL THREAT OF THE TRUNK LID FALLING ON MY HEAD!
#10819305 |
FRONT PASSENGER DOOR CAN NOT BE OPENED FROM THE OUTSIDE. REPAIRED ONCE AND WITHIN A WEEK DISABLED AGAIN.
#10811723 |
AFTER EXPERIENCING ISSUES WITH THE SHIFTER ASSEMBLY NOT PROPERLY LOCKING AND UNLOCKING MY DOORS AND I WAS NOT ABLE TO TAKE THE CAR OUT OF PARK. I HAD TO LITERALLY TURN OFF THE IGNITION MULTIPLE TIMES AND AFTER ABOUT 5-10 ATTEMPTS THE CAR WOULD LOCK THE DOOR AND GO INTO PARK. HOWEVER, I HAVE NOW BEEN EXPERIENCING ISSUES WITH THE DRIVER SIDE DOOR NOT UNLOCKING FROM THE OUTSIDE AND THE INTERIOR DOOR HANDLE IS ALSO LITERALLY CUTTING MY HAND AND NOT PROPERLY OPENING THE DOOR FROM THE INSIDE. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE SC124 SHIFT ASSEMBLY DUE TO THE FEDERAL RECALL FOR THIS PART. THEY ALSO INFORMED ME THAT THERE WAS A RECALL ON SA203 INTERIOR DOOR HANDLE. BUT THEY WANTED TO CHARGE ME $384.92 TO REPAIR THE DOOR LOCK.. (81310-2P000) $209.70 PART COST / AND $126.88 LABOR.. THIS IS ABSOLUTELY ABSURD.. THE PROBLEM...
#10811259 |
THE FRONT DRIVER'S SIDE DOOR FAILS TO OPEN FROM THE OUTSIDE, IT WORKS FROM THE INSIDE. I WAS OUT RUNNING ERRANDS, JUST GOT CAR WASHED THEN WENT INTO A STORE. I CAME BACK OUT AND DOOR WOULD NO LONGER OPEN FROM THE OUTSIDE DOOR HANDLE. THE WEATHER TEMPS WERE ABOVE NORMAL ABOUT 60 DEGREES. I HAD TO CRAWL THRU FROM PASSENGER SIDE TO PULL DOOR HANDLE TO OPEN DOOR.
#10810733 |
TL* THE CONTACT OWNS A 2011 KIA SORRENTO. THE CONTACT STATED THAT WHILE IN THE PARK POSITION, THE DRIVER AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
#10809440 |
THE DRIVERS SIDE DOOR WILL NOT OPEN FROM THE OUTSIDE. THE DOOR OPENS FROM THE INSIDE AND THE EXTERIOR DOOR HANDLE APPEARS FINE BUT THE DOOR WILL NOT OPEN.
#10809487 |
ON SUNDAY DECEMBER 6TH 2010 AT APPROXIMATELY 10:00, I WAS TRAVELING IN MY 2011 KIA SORENTO EX. IT IS EQUIPPED WITH 2 PANORAMIC SUNROOFS ONE IN THE FRONT AND ONE IN THE REAR. THE FRONT SUNROOF IS ONLY MECHANICALLY FUNCTIONAL ROOF. WHILE TRAVELING DOWN THE INTERSTATE AT APPROXIMATELY 70 MPH I HEARD A LOUD EXPLOSION AND HAD A FEW SHARDS OF GLASS BLOWING INTO THE PASSENGER COMPARTMENT. AT THE TIME OF THE INCIDENT THE SUNROOF WAS COMPLETELY CLOSED AND THE SUNSHADE WAS PULLED FORWARD. THIS PREVENTED ME FROM BEING INJURED BY THE GLASS. I PULLED TO THE SIDE OF THE INTERSTATE TO ASSESS THE DAMAGE. DAMAGE ASSESSMENT: THE MAJORITY OF THE FRONT SUNROOFS GLASS WAS MISSING FROM THE MIDDLE.THERE WAS AN APPROXIMATE 2 INCH STRIP OF GLASS THAT WAS BUCKLED UPWARD STILL ATTACHED TO THE MOUNTING RAIL ON THE DRIVERS SIDE. ONE THE PASSENGER SIDE THERE WAS A LONGER PIECE...
#10807149 |
DRIVER SIDE DOOR HANDLE NO LONGER FUNCTIONS, UNABLE TO OPEN DRIVER DOOR FROM INSIDE VEHICLE AT ALL. DEALER "REPAIRED" FREE OF CHARGE AT 47,638 MILES (UNDER 60,00 MILE WARRANTY) BUT DID NOT REPLACE PARTS. HANDLE DID WORK FOR A WHILE BUT AGAIN BECAME NON-FUNCTIONAL (AT APPROX 75,000 MILES, OUT OF WARRANTY), MECHANIC INSPECTED AND SHOWED SEVERAL BROKEN PLASTIC COMPONENTS. IT IS NOT REPAIRABLE, MUST BE REPLACED.
#10795142 |
SUDDENLY, THE PASSENGER DOOR IS NOT OPENING. SOMETIMES IT IS OPEN, SOMETIMES IT IS NOT. THERE IS A MANUFACTURE DEFECT FOR THIS
#10785900 |
FORGOT TO ADD A FEW WEEKS AGO BACK DRIVERSIDE DOOR STOPPED OPENING FROM OUTSIDE. OPENED FROM INSIDE PUT CHILD LOCK ON DON'T KNOW WHY... NOW DOOR WON'T OPEN AT ALL. CHECKED RECALL ON KIA WEBSITE WITH VIN AND SHOWING NONE FOR MY VEHICLE. I CAN'T BELIEVE THAT. SO MANY PEOPLE AND WE ALL HAVE SIMILAR PROBLEMS. KIA IS LYING ABOUT NUMBER OF RECALLED VEHICLES TO KEEP MONEY IN THEIR POCKET. THEY CAN CARELESS ABOUT OUR SAFETY.
#10780994 |
KIA SORENTO AWD 4 CYLINDER. AT APPROXIMATELY 89800 MILES, THE DRIVER SIDE DOOR NO LONGER OPENS FROM THE OUTSIDE. I HAVE TO REACH IN FROM THE BACK DOOR AND OPEN DOOR FROM THERE. AFTER RESEARCHING ONLINE, IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH THE KIA'S.
#10780634 |
DRIVER REAR DOOR LATCH FAILED.
#10779753 |
THE EXTERIOR DRIVE DOOR HANDLE STOPPED UNLATCHING THE DOOR. WHEN YOU REMOVE THE EXTERIOR HANDLE, THERE IS A CABLE IT PULLS ON TO UNLATCH THE DOOR. I PULLED ON THE CABLE AND IT HAS PULLED LOOSE FROM THE LATCH END. THERE HAVE BEEN OTHER REPORTS OF THIS HAPPENING ON THE INTERNET. THE INTERIOR DOOR PANEL COVER IS METAL AND PROHIBITS YOU FROM REACHING THE LATCH. THE NEW LATCH ASSEMBLY IS $90.00 BUT SHOULD NOT HAVE BROKEN. ALMOST ALL OF THE ASSEMBLE AND DOOR HANDLE ARE MADE OF PLASTIC. PRIOR TO THIS, THE LEFT REAR DOOR HANDLE FELL OF GOING DOWN THE ROAD. THE PLASTIC PIECE THAT KEEPS THE HANDLE IN PLACE BROKEN AROUND THE BRASS THREADING THE BOLT HOLDS IT ON WITH. WHEN THAT PIECE FELL OF JUST THE VIBRATION GOING DOWN THE ROAD ALLOWED THE DOOR HANDLE TO FALL OFF.
#10725702 |
DRIVERS SIDE REAR DOOR WONT OPEN FROM OUTSIDE. IF WINDOW IS DOWN CAN REACH IN AND HIT INNER PANEL AND IT WILL OPEN. INNER PANEL GETTING HUNG UP ON STRIPPING SO WHEN YOU TRY TO OPEN DOOR IT PULLS CLIPS FROM PANEL BREAKING THEM.
#10724816 |
THE DRIVER'S SIDE BACK DOOR WOULD NOT OPEN FROM THE OUTSIDE. ONLY THE INSIDE. NOW A FEW DAYS LATER, THE DRIVER'S DOOR IS DOING THE SAME THING. NOT OPENING FROM THE OUTSIDE, ONLY THE INSIDE.
#10721995 |
DRIVERS SIDE PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE BUT CAN OPEN FROM INSIDE.
#10721487 |
ON JANUARY, 29TH, 2015 THE FRONT PASSENGER SIDE OUTSIDE DOOR HANDLE REFUSED TO WORK. ON JANUARY, 30TH, 2015 THE REAR PASSENGER OUTSIDE DOOR HANDLE BROKE OFF. ON MAY 24TH, 2015 THE DRIVER DOOR OUTSIDE HANDLE REFUSED TO WORK.
#10715478 |
CAN'T OPEN DOORS USING EXTERIOR HANDLES ON 3 OF THE FOUR DOORS, ONLY ABLE TO OPEN FROM INSIDE. LOCKS WORK FINE. THE THREE DOORS THAT DON'T WORK ARE THE DRIVER DOOR, FRONT PASSENGER, AND REAR DOOR ON DRIVER SIDE. THIS SUV IS ONLY 4 YEARS OLD. THIS SHOULD NOT BE HAPPENING ON A VEHICLE LESS THAN 5 YEARS OLD.
#10713499 |
PARKED CAR AT LOCAL SHOPPING CENTER WITH WIFE AND RETURNED TO CAR TO FIND OUT I CAN'T OPEN PASSENGER DOOR FROM EXTERIOR HANDLE. AFTER ANOTHER WEEK THE EXTERIOR DRIVER DOOR HANDLE HAS SAME PROBLEM. NOW A MONTH LATER THE DRIVER SIDE REAR DOOR ALSO HAS SAME PROBLEM. I NOW HAVE THREE DOORS THAT WON'T OPEN FROM EXTERIOR HANDLES. DID SOME RESEARCH AND FOUND THIS IS A MAJOR PROBLEM ACROSS THE INTERNET WITH OWNERS OF KIA SORENTO MODELS TO DATE FROM INCEPTION OF 2011 MODELS. *TR
#10705755 |
DRIVERS SIDE EXTERIOR DOOR HANDLE DOES NOT OPEN THE DOOR, INTERIOR HANDLE WORKS FINE. *TR
#10703572 |
DRIVER SIDE DOOR LATCH DOES NOT WORK, DOOR WILL NOT OPEN FROM OUTSIDE ONLY FROM INSIDE OF CAR, REQUIRES DRIVER SIDE DOOR TO BE OPENED FROM INSIDE VIA PASSENGER SIDE OR LEAVING DRIVER SIDE WINDOW DOWN. *TR
#10676576 | Crash
A VEHICLE ABRUPTLY STOPPED TO TURN LEFT AND I HAD TO SWERVE TO AVOID REAR-ENDING IT RESULTING IN HEAD ON COLLISION WITH A UTILITY POLE. *TR
#10663971 | Crash
WHILE DRIVING ON LIGHT, NEW SNOW MY CAR HAD SUDDENLY SKIDDED SLIGHTLY, NO OVER-CORRECTING, I SIMPLY GOT THE CAR BACK IN CONTROL WHEN THE CAR SUDDENLY SHOT FORWARD, STEERING WHEEL SEIZED AND STARTED RACING DOWN THE OPPOSITE SIDE OF THE STREET INTO THE EMBANKMENT! I HAD PULLED THE CAR TO THE LEFT AND HAD THE BRAKES PUSHED ALL THE WAY DOWN (AND BOTH FEET INCLUDING ALL MY WEIGHT ON THEM) UNTIL MY CAR CRASHED COMPLETELY INTO A TREE! THE TIRES WERE STILL SPINNING WHEN THE CAR STOPPED AND MY FEET WERE ON THE BRAKES! IT WAS ALSO HARD TO GET THE CAR OUT OF DRIVE AND INTO PARK --- WHEN I WAS ABLE TO PUSH THE CAR INTO PARK I QUICKLY TOOK THE KEYS OUT. THE 2011 KIA SORENTO AND SUDDEN ACCELERATION SEEMS TO BE A PROBLEM AND SHOULD SERIOUSLY BE LOOKED INTO. YES, I WAS INJURED AND THANKFULLY A...
#10627313 |
AROUND THE FIRST OF THIS MONTH I ATTEMPTED TO OPEN MY DRIVER'S SIDE DOOR FROM THE OUTSIDE AND WAS UNABLE TO. I THOUGHT IT WAS THE LOCK ITSELF, BUT AFTER INVESTIGATING A LITTLE FURTHER I REALIZED IT IS THE DOOR HANDLE ITSELF. I ALSO EXPERIENCE PROBLEMS WITH MY FUEL DOOR. SOMETIMES IT OPENS WITH THE PUSH BUTTON AND SOMETIMES IT DOES NOT. KIA HAS LOOKED AT THIS AND WAS NOT ABLE TO REPRODUCE THE PROBLEM. *TR
#10626025 |
FRONT DRIVER EXTERIOR HANDLE WILL NOT OPEN THE DOOR - CAN ONLY BE OPENED FROM INSIDE . *TR
#10568629 |
THE SUNROOF EXPLODED. MY HUSBAND DRIVING AT HIGHWAY SPEED WHEN SUNROOF MADE A LOUD BANG. LUCKILY THE SHADE WAS DRAWN AND PROTECTED HIM FROM FLYING GLASS. THE FLYING GLASS TOOK OUT THE ANTENNA. *TR .. UPDATED 08-20-14 *BF UPDATED 08/25/2014 *JS
#10515091 |
TL* THE CONTACT OWNS A 2011 KIA SORENTO. THE CONTACT STATED THAT THE FRONT DRIVER, PASSENGER AND REAR DRIVER'S SIDE DOOR LATCHES FAILED. THE CONTACT WAS UNABLE TO OPEN THE DOORS FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY NORMAL WEAR AND TEAR. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 135,000.
#10432904 |
DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE WAS ANOTHER REPORT. SHE ALSO DECLINED TO LET ME SPEAK WITH HER SUPERVISOR ON THIS MATTER. DUE TO SAFETY PURPOSES, I BELIEVE KIA NEEDS TO LOOK INTO THIS POSSIBLE ISSUE. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE CONTACT KIA AND NHSTA IN ORDER TO HELP CORRECT THIS POSSIBLE PROBLEM. INFORMATION REDACTED...

Other 2011 KIA SORENTO Problem Areas

Engine 282 complaints Electrical System 241 complaints Power Train 222 complaints Unknown Or Other 213 complaints Air Bags 181 complaints Exterior Lighting 96 complaints Service Brakes 71 complaints Vehicle Speed Control 60 complaints Service Brakes Hydraulic 59 complaints Steering 53 complaints Suspension 50 complaints Power Trainautomatic Transmission 37 complaints Engine And Engine Cooling 31 complaints Structurebodydoor 28 complaints Electronic Stability Control Esc 23 complaints Seats 19 complaints Fuelpropulsion System 17 complaints Latcheslockslinkagesdoorslatch 17 complaints Latcheslockslinkages 13 complaints Visibilitysunmoon Roof Assembly 13 complaints Seat Belts 11 complaints Wheels 9 complaints Visibility 7 complaints Exterior Lightingheadlights 5 complaints Tires 5 complaints Visibilitywiper 5 complaints Electrical System Instrument Clusterpanel 4 complaints Engine And Engine Coolingengine 4 complaints Power Traindriveline 4 complaints Structure 4 complaints Vehicle Speed Controlaccelerator Pedal 4 complaints Equipment Adaptivemobility 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Interior Lighting 3 complaints Suspensionfront 3 complaints Visibilitypower Window Devices And Controls 3 complaints Fuel System Gasoline 2 complaints Latcheslockslinkageshoodlatch 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention Rearview System Braking 1 complaint Back Over Prevention Warnings 1 complaint Electrical Systemalternatorgeneratorregulator 1 complaint Engine And Engine Coolingenginecrankcamshaft Position Sensor 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipment 1 complaint Equipmentelectrical 1 complaint Exterior Lightingbrake Lightsswitch 1 complaint Firerelated 1 complaint Forward Collision Avoidance Automatic Emergency Braking 1 complaint Latcheslockslinkagesdoorslock 1 complaint Parking Brake 1 complaint Power Trainautomatic Transmissionlever And Linkagecolumn Shift 1 complaint Power Trainautomatic Transmissiontorque Converter 1 complaint Power Traindrivelinedriveshaft 1 complaint Seatsfront Assemblyhead Restraint 1 complaint Service Brakes Airdisccaliper 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipwheel Speed Sensortone Ring 1 complaint Service Brakes Hydraulicfoundation Componentsdiscpads 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodyhood 1 complaint Structurebodyroof And Pillars 1 complaint Suspensionfrontspringscoil Springs 1 complaint Suspensionrear 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Traction Control System 1 complaint Visibilityrearview Mirrorsdevices 1 complaint
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