NHTSA Complaint #10432904 — 2011 KIA SORENTO

DRIVING HOME ON RAINY DAY WHEN SUNROOF SHATTERED OUT OF NOWHERE. DID NOT RUN OFF THE ROAD NOR DID I HEAR ANYTHING HIT THE VEHICLE. I HEARD ONE LOUD POP AND NOTICED SUNROOF VISOR SAGGING SIGNIFICANTLY. CANNOT PROVE SOMETHING DIDN'T HIT IT, BUT DID NOT FIND ANY EVIDENCE OF SOMETHING HITTING THE SUNROOF. CONTACTED KIA TO SEE IF ANY OTHER CASES HAD BEEN REPORTED WITH KIA REPRESENTATIVE STATING THAT SHE DID NOT BELIEVE THERE IS ANYTHING WRONG WITH THEIR VEHICLES, BUT SHE ALSO STATED THAT SHE DID NOT HAVE THE RESOURCES TO LOOK BACK AND SEE IF THERE WAS ANOTHER REPORT. SHE ALSO DECLINED TO LET ME SPEAK WITH HER SUPERVISOR ON THIS MATTER. DUE TO SAFETY PURPOSES, I BELIEVE KIA NEEDS TO LOOK INTO THIS POSSIBLE ISSUE. IF THIS HAS HAPPENED TO ANYONE ELSE, PLEASE CONTACT KIA AND NHSTA IN ORDER TO HELP CORRECT THIS POSSIBLE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT