NHTSA Complaint #10825077 — 2011 KIA SORENTO

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10825077
Vehicle	2011 KIA SORENTO
Component	STRUCTURE:BODY
Date of Incident	January 6, 2016
Date Filed	February 9, 2016
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DOOR LOCKS WILL NOT OPEN FRONT DOORS. DRIVING SNOW AND RAIN, I HAVE TO GET IN THE BACK SEAT CLIMB OVER TO OPEN FRONT DOORS. THE KEY DOES NOT WORK EITHER. I FIND IT HARD TO FEEL SAFE IN THIS VEHICLE IF I GET INTO AN ACCIDENT YOU CAN NOT OPEN DOOR FROM OUTSIDE. WHEN THIS HAPPENED TWO CHILDREN IN CAR SAFETY LOCKS ON., CLOSE MY DOOR TO ASSIST THEM OUT CAN'T GET BACK INTO VEHICLE. REMOTE WILL NOT ACTIVATE LOCKS KEY WILL NOT OPEN FRONT DOORS SO I CAN GET IN. HAD TO CLIMB IN REAR HATCH.

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