2016 JEEP GRAND CHEROKEE — Problems, Recalls & Safety Data
5/5
Safety Rating
428
Owner Complaints
9
Recalls
82
Service Bulletins
0
Investigations
Overview of the 2016 JEEP GRAND CHEROKEE
The 2016 JEEP GRAND CHEROKEE has received a total of 428 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 12 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). 82 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Power Train (76 complaints), Engine (74 complaints), and Electrical System (58 complaints).
Recalls for the 2016 JEEP GRAND CHEROKEE
NHTSA has recorded 12 recalls for the 2016 JEEP GRAND CHEROKEE, potentially affecting up to 14,869,390 vehicles.
Recall 22V406000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
| 138,645 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Consequence: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep...
View full details →Recall 23V411000 — ENGINE AND ENGINE COOLING
| 80,629 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining...
View full details →Recall 20V699000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
| 28,884 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Consequence: Combustion in the intake manifold can increase the risk of a fire.
Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December...
View full details →Recall 20V475000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 58,016 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters...
View full details →Recall 18V332000 — ELECTRICAL SYSTEM:SOFTWARE
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 18V332000 — VEHICLE SPEED CONTROL:CRUISE CONTROL
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 18V332000 — ELECTRICAL SYSTEM:WIRING
| 4,815,661 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018...
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note:...
View full details →Recall 17E061000 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
| 99 vehicles affected
Defect: Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
Consequence: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
View full details →Recall 16V814000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
| 30,183 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel...
Consequence: A fuel leak in the presence of an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at...
View full details →Recall 16V249000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
| 32,384 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Consequence: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
View full details →Recall 16V249000 — POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
| 32,384 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.
Consequence: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.
View full details →Recall 16V168000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
| 21,183 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
Consequence: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service...
View full details →Owner Complaints for the 2016 JEEP GRAND CHEROKEE
428 complaints have been filed with NHTSA for the 2016 JEEP GRAND CHEROKEE. Below is a breakdown by vehicle component.
Most Recent Complaints
Received a warning light and vehicle decelerated with a loss of power. After researching the issue it was determined that it was the crankshaft sensor that had become delaminated. Of which there is a current recall that would not be honored by FCA
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(N) and shifted back to drive(D), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,755.
The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The owner had taken the vehicle to a local dealer to be diagnosed. The dealer retrieved DTC: P0303 (Misfire in Cylinder #3). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 129,045.
While driving then it just shuts off
While driving then it just shuts off
Safety Rating for the 2016 JEEP GRAND CHEROKEE
The 2016 JEEP GRAND CHEROKEE received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2016 JEEP GRAND CHEROKEE
Chrysler (FCA US, LLC) has issued 82 technical service bulletins (TSBs) for the 2016 JEEP GRAND CHEROKEE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
102812 — FUEL/PROPULSION SYSTEM
RAIL - FUEL
1804916 — POWER TRAIN
Powertrain Diagnostic And System Enhancements
76971 — FUEL SYSTEM, GASOLINE
Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK)
S2123000010 Rev. — TRAILER HITCHES
Vehicle Sway At Very Low Speed While Being Flat Towed Behind A RV
S2123000010 — EQUIPMENT
Vehicle Sway While Being Flat Towed Behind A RV
S1708000055 Rev. — EQUIPMENT
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop
S1708000055 Rev. — ENGINE AND ENGINE COOLING
Overcharging/Undercharging DTC?s Interior And Exterior Lamps Flicker, Electronic Stop/Start (ESS) Operates Intermittently, Crank No Start, Vehicle Will Not Restart After ESS Stop
S2008000081 Rev. — VEHICLE SPEED CONTROL:CRUISE CONTROL
Cruise Control Inoperative.
70325 — SEATS
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
S1625000005 — FUEL SYSTEM, GASOLINE
(Rev. A) Malfunction Indicator Light (MIL) Illuminated. Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
Showing 10 of 82 technical service bulletins.
NHTSA Investigations for the 2016 JEEP GRAND CHEROKEE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the JEEP GRAND CHEROKEE
- 2011 JEEP GRAND CHEROKEE — 2,419 complaints
- 2012 JEEP GRAND CHEROKEE — 2,312 complaints
- 2013 JEEP GRAND CHEROKEE — 1,101 complaints
- 2014 JEEP GRAND CHEROKEE — 3,358 complaints
- 2015 JEEP GRAND CHEROKEE — 1,718 complaints
- 2016 JEEP GRAND CHEROKEE (current)
- 2017 JEEP GRAND CHEROKEE — 546 complaints
- 2018 JEEP GRAND CHEROKEE — 1,152 complaints
- 2019 JEEP GRAND CHEROKEE — 506 complaints
- 2020 JEEP GRAND CHEROKEE — 319 complaints
- 2021 JEEP GRAND CHEROKEE — 635 complaints
Other JEEP Models
- JEEP WRANGLER — 21,806 total complaints
- JEEP CHEROKEE — 20,448 total complaints
- JEEP LIBERTY — 11,694 total complaints
- JEEP COMPASS — 5,865 total complaints
- JEEP PATRIOT — 4,351 total complaints
- JEEP COMMANDER — 3,920 total complaints
- JEEP RENEGADE — 3,408 total complaints
- JEEP WRANGLER 4-DR 4X4 — 1,812 total complaints