2016 JEEP GRAND CHEROKEE Electrical System Problems
58 NHTSA complaints on file
Electrical System Issues in the 2016 JEEP GRAND CHEROKEE
58 electrical system complaints have been filed with NHTSA for the 2016 JEEP GRAND CHEROKEE. Of these, 4 involved a crash, 2 involved a fire, and 1 resulted in injury.
58
Complaints
4
Crashes
2
Fires
1
Injuries
0
Deaths
All Electrical System Complaints
While driving then it just shuts off
When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.
Vehicle will stall while driving. Has happened 15+ times when trying to accelerate from a stop light, twice while driving at 45+ mph. Engine will stall and the dash will say "Shift to park to continue driving." Vehicle must be shifted in to park, and then the start button must be pressed to restart the engine and continue driving.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the A/C system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the blower motor fuse was burned, melted, and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The mechanic replaced the blower motor fuse several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 150,000.
The shifter failed. It won’t come out of park.
I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for nearly 3 years with the engine light on, bringing it into different Jeep dealerships (all documentation on record if needed) to repair and was told there was nothing they could find wrong with the engine. Last year (2023) my electronic stability control and 4WD lights came on in addition to the engine light. My car was sliding all over the road and my 4WD was not engaging at all. Brought vehicle to Jeep dealership for repair, was told ABS module needs to be replaced and the traction control is malfunctioning; no 4 wheel drive engagement; that the ABS module has been discontinued and the only way...
Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.
My 2016 Jeep Grand Cherokee has a water leak in the rear compartment area. It is leaking next to the wiring which could cause a fire or electrical short.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 30 MPH, he smelled smoke emanating from the rear passenger seat. After a visual inspection, he observed a fire. The local fire department was able to extinguish the fire. A police and fire report was filed, but no injuries were reported. The contact stated he sustained a nondescript fire-related injury to his right leg but did not seek medical attention. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined an electrical software system wiring fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
There is a water leak in the rear cargo compartment of the jeep. Searching on-line I saw that there were numerous complaints of water leaking which may cause an electrical fire. There was suppose to be a recall on 2014 - 2016 Jeeps but when I entered my VIN # it did not come up. I am afraid my vehicle will catch on fire with this water leaking.
Car shut down without warning while i was driving in traffic. Car locked it shelf out and was not drivable. Had to have it towed to local Jeep Dealer. They looked into it and determined that the alternator failed and fried a fuse block as well. the Repair cost just over $1500. There is a recall out for Grand Cherokee's from 2012 to 2014 for the same issue. P60 / NHTsA 14v634. I know my jeep is a 2016 but i feel like this is the same issue.
Terrible band aid like fix of the software “update” truck runs awful, .The fuel pump recall has me worried about safety concerns, the transmission tune feels unsafe for new drivers and the big , loss of value, and lack of reliability it took 2 months for a recall. I am a disabled combat veteran on a fixed income I can not afford such maintenance and the lack of reliability
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while slowing down and coming to a stop, the vehicle stalled. There were rats detected in the vehicle that chewed the interior wires. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the wires were damaged. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 157,000.
This Jeep has electrical malfunctions that causes problems with the entire functioning of the vehicle. The ignition often doesn’t work, indicator warning lights suddenly flash, and worse yet, the brakes will come on in the middle of driving. Once incident made me fear for my life because the brakes suddenly came on while I was driving on the highway.
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 15 mph the vehicle suddenly began to lose automotive power before stalling. Moments later while attempting to restart the engine smoke and flames were seen coming from under the hood of the vehicle. A contact used a fire extinguisher to extinguish the flames and the fire department was called to the scene. During the incident, no injuries were reported. The vehicle was towed to the local dealer but the cause of the failure was unknown. The manufacturer was also contacted regarding the incident. The failure mileage was 55,000
When I turn car on, radio sometimes makes loud thump noice. Time resets to different times, until it goes to current time. Radio volume mutes on and off. And when I try to pair call, I can’t connect phone via bluetooth.
My first report (#11396370) was made to you in February 2021. The recall was started in 2020 and as of this date my jeep dealer does not have the parts to repair my vehicle. According to reports, I am driving a "time bomb" ready to burst into flames and threatening the safety and lives of me, my family, and my passengers. To make things worse jeep has notified me that the "U-Connect" emergency contact system will become degraded and inoperable in the coming months making it impossible for me to contact "911" or the jeep emergency assistance contact system. The latter being a paid service (similar to GMC's "On-Star" system) for which they have not promulgated any remedy, any thought of a remedy, or attempt to provide any remedy. THE BOTTOM LINE: I am driving a "time bomb" without a here to fore active emergency contact system with no resolution...
I stopped at a traffic light and the the "D" Drive transmission light began to flash. The car would not move. It was like it was in Neutral. I had to shift the car to Park. Turn it off and turn it back on before the transmission would engage and the car would move. What happened is similar to Recall s28
THE RADIO SCREEN STOPPED WORKING BUT WILL COME BACK AT TIMES. WHEN THE SCREEN GOES BLANK, I CAN'T DO ANYTHING OR ADJUST ANYTHING THAT WOULD NORMALLY BE ON THE SCREEN. WHICH MEANS I CAN NOT CONTROL HEAT OR GET ANY. IT IS LIKE THIS DURING DRIVING OR SITTING STILL.
UCONNECT RADIO/SATELLITE CHANNELS RANDOMLY CHANGE BY THEMSELVES WHICH IS A REAL DISTRACTION WHILE DRIVING. I STARTED HAPPENING ABOUT A MONTH AGO.
THIS IS NOW 4TH OR 5TH TIME. DRIVING CAR, CAME TO A STOP THEN IT STALLED ON ME. THIS TIME SOMETHING DIFFERENT HAPPENED. AFTER TRYING TO SHUT DOWN, RESTART IT AUTOMATICALLY WENT INTO 4 LOW! I WAS ABLE TO GET INTO A PARKING LOT OF THE SIDE OF THE ROAD UNLIKE LAST TIME. THIS TIME I HAVE FOOTAGE OF THE ENTIRE EVENT. I FIND IT HARD TO BELIEVE THAT OTHER JEEPS SAME YEAR AS MINE ARE BEING RECALLED FOR SAME REASON, BUT MINE ISN'T MAKING THE VIN CUT. THIS IS NOW MY 3RD REPORT TO THIS SITE. THE OTHERS WERE DONE BEFORE NEW RECALL CAME OUT. SOMETHING NEEDS TO BE DONE BEFORE THIS KILLS SOMEONE.
WHEN DRIVING AND COMING TO A LIGHT MY STOP/START WILL KICK ON AND WILL SHUT OFF MY LIGHTS TO MY VEHICLE AND THE POWER TO MY RADIO. WHILE AT A STOP LIGHT MY LIGHTS WILL DIM AND GET BRIGHTER ALONG WITH MY VOLTAGE JUMPING UP AND DOWN FROM A LOW OF 10V TO A HIGH OF 15V WHILE THIS IS HAPPENING MY LIGHTS DIM AND GET BRIGHTER ALONG WITH MY DOME LIGHTS DOING THE SAME THING. MY JEEP HAS STALLED OUT WHILE STARTING THE CAR AND SOMETIMES WHILE DRIVING. MY JEEP HAS ALSO POPPED UP WITH A WARNING SAYING MY STOP/START IS UNAVAILABLE AND NEEDS TO BE SERVICED. I HAVE ALSO HAD TO REPLACE A YEAR OLD BATTERY WITH A BRAND NEW ONE BECAUSE MINE WENT COMPLETELY OUT.
MY CAR WILL RANDOMLY STALL OUT WHEN I SLOW DOWN OR COME TO A STOP WHILE DRIVING. THERE HAVE BEEN AT LEAST 4 TIMES WHERE I'VE BEEN STOPPED AT A RED LIGHT AND IT AUTO-STOPS AND THEN DOESN'T START BACK UP AGAIN WHEN THE TRAFFIC STARTS MOVING AGAIN. A MESSAGE COMES UP ON MY DASHBOARD TELLING ME TO SHIFT TO P AND THEN BACK TO MY DESIRED GEAR. I'LL TRY TO RESTART MY CAR 2-3 TIMES BEFORE ANYTHING HAPPENS. I'VE BEEN ON HILLS AND ON HIGHWAYS WHEN THIS HAS HAPPENED AND ALMOST GOTTEN INTO AN ACCIDENT ON AT LEAST 4 OCCASIONS BECAUSE OF IT. I'VE ONLY HAD THIS CAR FOR A YEAR SO 4 'CLOSE CALLS' IS A BIT MUCH FOR SUCH A SHORT AMOUNT OF TIME.
VEHICLE AT DAY ONE OF PURCHASE SHOWS A ACC/FCW RADAR SENSOR WARNING AND COMPANY IS WELL AWARE OF MANY OF THESE CARS SHOWING THE SAME ISSUES, YET CARES NOTTO DO ANYTHING ABOUT THE ISSUE BEING RAISED...
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO VIBRATE, LOST POWER STEERING WITH THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO TURN THE VEHICLE OFF MANUALLY. SHORTLY THEREAFTER THE VEHICLE TURNED OFF INDEPENDENTLY. THE CONTACT EXITED THE VEHICLE. THE VEHICLE WAS TOWED TO BOARDWALK CHRYSLER/JEEP LOCATED AT (1B BAIR ISLAND RD, REDWOOD CITY, CA 94063), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
THE AUTO START/STOP FEATURE DOES NOT PROPERLY FUNCTION CAUSING THE CAR TO SHUT OFF WHEN WE'RE AT A FULL STOP. I HAVE TO SWITCH GEAR TO PARK THEN RE-START THE CAR. THE HOOD SENSOR DOESN'T REGISTER EVEN IF IT'S COMPLETELY CLOSED . THE WARNING LIGHT ON THE DASHBOARD WILL SAY IT'S OPEN EVEN WHEN IT'S NOT.
I WAS AT A RED STOP LIGHT AND WHEN THE LIGHT TURNED GREEN I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS PEDAL AND REALIZED MY 2016 GRAND CHEROKEE WOULD NOT MOVE AND HAD COMPLETELY STALLED. I CHECKED TO MAKE SURE THE GEAR WAS NOT IN NEUTRAL AND READ AN ERROR MESSAGE ON THE DASH THAT SAID SOMETHING ALONG THE LINES OF 'SHIFT THE GEAR INTO PARK AND THEN INTO DESIRED GEAR.' I COULD NOT PUT THE CAR INTO DRIVE AND HAD TO COMPLETELY SHUT OF MY VEHICLE AND RESTART IT TO GET IT INTO DRIVE. I WAS LUCKY THAT IT WAS LATE AT NIGHT AND NOT MANY PEOPLE WERE AROUND ALTHOUGH ONE PERSON CAME SPEEDING UP BEHIND ME AND HAD TO SWITCH LANES TO NOT HIT ME, EVEN CAME WITH A NOT SO FRIENDLY HONK. I HAVE HEARD OF MANY OTHER PEOPLE EXPERIENCING THIS EXACT SAME SITUATION...
WITHIN 12 HOURS,VEHICLE RADIO SPEAKERS STOPPED WORKING. WE DROVE TO JEEP DEALERSHIP AND HAD TO SCHEDULE AN APPT. NOW THE VEHICLE WILL NOT START. THERE IS NO INSTRUMENTATION LIGHTING AL ALL. THIS IS AFTER TAKING TO SAME JEEP DEALER TO SATISFY THE 2 OPEN RECALLS, RECEIVED BACK ON A MONDAY AND NOT DRIVEN UNTIL SATURDAY. SUNDAY AM VEHICLE IS INOPERABLE
THE HEADLIGHTS FLICKER FOR A QUARTER SECOND, AND THEN WORK FINE FOR A FEW MINUTES DURING NIGHT DRIVING. THIS OCCURS ON AVERAGE OF ABOUT ONCE EVERY 4 MINUTES OF DRIVING WITH THE HEADLIGHTS ON. ACCORDING TO JEEP FORUMS ONLINE, THIS HAS BEEN A KNOWN SAFETY ISSUE IN GRAND CHEROKEES. DURING NIGHT TRIPS IN RURAL AREAS, I AM CONCERNED THAT THIS ISSUE COULD BECOME MORE DETRIMENTAL. THERE ARE NO STREETLIGHTS, AND MANY WHITETAIL DEER AND OTHER HAZARDS ARE MADE UNAVOIDABLE WITHOUT HEADLIGHTS, OR WITH DISTRACTION CAUSED BY THIS FLICKERING. THIS HAPPENS REGARDLESS OF SPEED, TURNING, OR ELECTRONICS TURNED ON. IT IS EVEN MORE FRUSTRATING THAT REPLICATING THIS ISSUE IS ALMOST IMPOSSIBLE DURING THE DAYTIME (WHEN MECHANICS ARE WORKING).
I WAS DRIVING ALONG AND APPARENTLY MY BATTERY IN MY KEYFOB WENT DEAD. MY ENGINE STOPPED WHILE I WAS DRIVING AND IF I WON'T HAVE HAD JUST BOUGHT A NEW BATTERY I WOULD HAVE BEEN STRANDED. THERE IS NO WAY TO START THE ENGINE WITH KEY
WHEN I WAS DRIVING ON FWY 4 THE TRUCK WIPERS SUDDENLY START WORKING AND FEEL LIKE THE TRUCK LOST POWER AND KIND OF DRIVE HARD I TRIED TURN OFF WIPERS BUT PANEL TURN ON CHECK ENGINE LIGHT, STABILITY CONTROL INOPERABLE, WARNING LIGHT, ANTI SLIP. SO I SCANNED WITH MODULE FIXD AND SHOWS CODE U0212 LOST COMM WITH SCM. SO I TOWED TO THE DEALER AND OBVIOUSLY THEY SAID THEY HAVE TO KEEP THE TRUCK OVERNIGHT CAUSE THEY NEVER SEEN SOMETHING LIKE THAT. WHEN FOR SEVERAL YEARS JEEP HAVE THIS PROBLEM. SPECIFICALLY WITH THE (SCCM). I FEEL THEY MOST BE RESPONSIBLE FOR ALL MY EXPENSES.
VEHICLE STALLED OUT ON WHILE DRIVING AT 45 MILES ON THE ROAD BRAKES LOCK UP AND SHIFT GEAR LOCK UP COULDNT PUT IT IN GEAR .COULDNT BE MOVE OFF ROAD CALL A TOW TRUCK TO TOW TO DEALER
I AM A FIREFIGHTER WITH CHESTERFIELD COUNTY FIRE AND EMS IN CHESTERFIELD VA. I RECENTLY WORKED AN ACCIDENT INVOLVING A NEWER JEEP GRAND CHEROKEE WITH A PUSH BUTTON START. THE VEHICLE WAS REAR ENDED, ON THE DRIVER'S SIDE. THE DRIVER MOVED THE SHIFT LEVER IN THE CENTER CONSOLE TO THE "P" POSITION. THE "P" BLINKED RED. THE DRIVER TRIED TO POWER DOWN THE VEHICLE, AND THE DISPLAY SHOWED "VEHICLE NOT IN PARK" AND WOULD NOT SHUT DOWN. WE HAD THE DRIVER HOLD THE POWER BUTTON FOR OVER A MINUTE AND THE VEHICLE REMAINED RUNNING. I ENDED UP PULLING THE IGNITION SYSTEM RELAY, IN THE UNDER HOOD FUSE / RELAY BOX TO GET THE VEHICLE TO POWER DOWN. WITHOUT BEING ABLE TO POWER OFF THE VEHICLE, IT CAUSED ADDITIONAL HAZARDS IN AN ACCIDENT SCENE, AS THE VEHICLE HAD A LARGE POSSIBILITY OF MOVING, POSSIBLY OVER OR INTO OTHER SAFETY PERSONAL ON...
CALL WHILE BEING STOPPED CHANGES HEIGHT AT STOP AND GO LIGHTS AND WHEN BEING PARKED OR STARTED WITHOUT MY INTERVENTION. I TOOK IT FOR REPAIR THEY FOUND A FAULTY AIR COMPRESSOR BUT JEEP INSTRUCTED DEALER NOT TO FIX.
ENGINE WILL NOT SHUT OFF WHEN NOT IN PARK. CAR WAS IN RUNAWAY CONDITION IN PARKING LOT
TOOK SEVERAL TIMES TO DISENGAGE THE CRUISE CONTROL EVEN AFTER HAVING NEW SOFTWARE UPDATE INSTALLED.
WHILE DRIVING AT APPROXIMATELY 30 MPH, THE JEEP SUDDENLY JOLTED AND THE ENGINE STALLED. I SAFELY PULLED TO THE SIDE OF THE ROAD, PLACED THE VEHICLE IN PARK AND TRIED TO RESTART THE ENGINE. IT IMMEDIATELY STARTED THEN STALLED MULTIPLE TIMES BEFORE ALL LIGHTS IN THE JEEP TURNING ON AND A MESSAGE APPEARED ON THE DASHBOARD STATING THAT THE VEHICLE WAS NOT IN PARK. I DOUBLE CHECKED AND THE VEHICLE WAS INDEED IN PARK. THE HORN SOUNDED MULTIPLE TIMES AND THE BACK LIFT-GATE OPENED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALERSHIP UNDER EXTENDED WARRANTY AND IT WAS FOUND THAT THE ELECTRIC POWER STEERING SYSTEM HAD SHORTED AND CAUSED THE VEHICLE TO BE COMPLETELY DISABLED ELECTRICALLY. THE SYSTEM WAS REPAIRED BY THE DEALERSHIP. THIS COULD HAVE HAPPENED IN A HORRIBLE LOCATION WITH TRAFFIC ON THE INTERSTATE AND CAUSED A SERIOUS ACCIDENT. THE REPAIRS WERE COVERED UNDER EXTENDED WARRANTY...
THE VEHICLE WAS STARTED AND WOULD NOT SHUT OFF. ALL LIGHTS ON DASH CAME ON WHICH COULD HAVE CAUSED AN ACCIDENT TRYING TO READ THEM ALL. HAD TO DISCONNECT FUSES AND BATTERY TO GET ENGINE AND ALL LIGHTS OFF. PUT ALL BACK TOGETHER AND ENGINE WILL NOT TURN OVER AT ALL. IT APPEARS TO NOT BE RECOGNIZING FOB EVEN WITH NEW BATTERY.
CAR WAS STOPPED, PLACED IN PARK AND LEFT RUNNING IN DRIVEWAY. DRIVER EXITED VEHICLE, MANUALLY LOCKED WITH WITH THE EXTERNAL BUTTON ON DRIVERS HANDLE. DRIVER WALKED AROUND VEHICLE AND UP TO RESIDENCE. CAR BEGAN TO MOVE FORWARD AND DRIVER RAN BACK TO VEHICLE, ATTEMPTED TO UNLOCK USING MANUAL BUTTON ON PASSENGER FRONT HANDLE, WOULD NOT UNLOCK. PULLED OUT KEYFOB TO UNLOCK AND WAS ABLE TO DISABLE VEHICLE, BUT NOT BEFORE IT RAN ITSELF IN TO A CLOSED GARAGE DOOR. DRIVER NOTICED IT SLIP OUT OF PARK ON TWO OTHER OCCASIONS WHILE IN VEHICLE. ONE DAY LATER, DRIVER WAS STANDING OUTSIDE VEHICLE, WHILE NOT RUNNING, AND NOT NEAR DOOR HANDLE AND CAR RANDOMLY LOCKED ON IT'S OWN.
I HAVE A BRAND NEW LEASE AND MY ALTERNATOR HAS TO BE REPLACED. THE BATTERY IS NOT BEING CHARGED, THE DOME LIGHTS AND HEADLIGHTS DIM INTERMITTENTLY WHILE DRIVING OR PARKED. THE CAR HAS ALSO STOPPED WHILE DRIVING IN THE MIDDLE OF TRAFFIC AND MAGICALLY TOOK OFF AFTER A FEW SECONDS WHILE I WAS MAKING A LEFT TURN UNTO THE FREEWAY IN THE MIDDLE OF A MAJOR INTERSECTION.
I WAS DRIVING MY VEHICLE AND IT STALLED OUT IN THE MIDDLE OF A ROAD IN TRAFFIC. I STEERED TO THE LEFT TURN LANE BECAUSE THERE WAS NO SHOULDER AVAILABLE. I PUT THE VEHICLE IN PARK. THE IGNITION (PUSH BUTTON) WAS STILL IN THE ?RUN? POSITION. I PUSHED THE BUTTON AND THE IGNITION WOULDN'T TURN OFF. I TRIED PUSHING IT MULTIPLE TIMES AND THE IGNITION STILL WOULDN'T TURN OFF. I ALSO TRIED HOLDING IT DOWN. NOTHING I DID WOULD TURN THE IGNITION OFF. THE DISPLAY SCREEN WAS FLASHING A LOT OF DIFFERENT ERROR MESSAGES INCLUDING ?VEHICLE NOT IN PARK?. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. I HAVE A VIDEO OF THE IGNITION NOT SHUTTING OFF WHEN PUSHING THE BUTTON. *TT *TR CONSUMER STATED WINDSHIELD WAS CHANGED OUT THE SAME DAY THIS ISSUE OCCURRED WITH A JEEP BRAND WINDSHIELD. SINCE THE IGNITION WOULD NOT TURN OFF, THEY...
WHILE DRIVING I HEARD A CRUNCHY NOISE, I STOPPED THE VEHICLE AND HAD TROUBLE TO TURN IT BACK ON, AFTER A FEW TRIES THE VEHICLE TURNED ON. I DROVE ABOUT 3 MILES AND CHECK ENGINE POPS OUT, I WAS ON THE WAY TO A DEALER TO FIND OUT WHAT IS GOING ON ... MY VEHICLE LOST POWER, THE ENGINE TURNED OFF AND THE SERVICE ELECTRONIC THROTTLE CONTROL POPS ON AND LOCKED A TRANSMISSION. CALLED JEEP SERVICE WITHOUT DIAGNOSIS THEY TOLD ME BAD FUEL. CALLED ROAD ASSISTANCE TO TOW MY VEHICLE. THE GUY WASN'T ABLE TO CHANGE SHIFT TO NEUTRAL AND MY VEHICLE WAS DRAGGED. THIS WAS HAPPENED ON INTERSTATE 80, DANGEROUS SITUATION. MY VEHICLE IS ONLY 10 MONTHS OLD AND HAS A TWO WARRANTIES AND NOTHING IS COVERED JEEP SERVICE PROVIDE WITH THREE CODES .P016F-00, P0087-00, P11EOC-00, THE THIRD ONE IS NOT WORKING ONE
VEHICLE ENGINE QUITS SUDDENLY AND WITHOUT WARNING ON HIGHWAY. DRIVER WAS TRAVELING APPROX 65 AT TIME OF INCIDENT. UNABLE TO RESTART.(FIRST INCIDENT- 6.30.17 EST. ODOMETER 24 K MILES . SECOND INCIDENT ON 7.21.17 VEHICLE NO START AFTER DEALER FINISHED WORK. THIRD INCIDENT, 10.24.17 ENGINE AGAIN QUIT WITHOUT WARNING ON CITY ROADWAY-50 MPH SPEEDS.ODOMETER READING AT 27,800 MILES TOWED TO DEALER. 10-29.17 DEALER REPORTED FUEL PUMP HAD FAILED AND SPREAD METAL THROUGHOUT SYSTEM. NEEDS NEW INJECTORS, FUEL PUMP. TO DATE DO NOT HAVE BACK FOR USE. MORE THAN 30 DAYS WITHOUT USE OF VEHICLE IN FIRST YEAR OF OWNERSHIP. VEHICLE PURCHASED NEW FROM JEEP, CHRYSTLER, DODGE DEALER IN CENTRAL CALIFORNIA.
TL* THE CONTACT OWNS A 2016 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE GARY MILLER CHRYSLER DODGE JEEP RAM DEALER LOCATED AT 5746 PEACH ST, ERIE, PA 16509; WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD AND THE TRANSPONDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AT DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE SAME DEALER 5 DIFFERENT TIMES. THE CONTACT STATED THAT THE DEALER WAS NOT CERTAIN OF THE FAILURE. THE CONTACT STATED THAT ON ANOTHER OCCASION IN THE PARKING LOT, THE CONTACT STARTED THE VEHICLE AND NOTICED THAT THE ENTIRE INSTRUMENT PANEL WAS BLANK AND FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED...
VEHICLE HAS BIZARRE SOFTWARE OR ELECTRICAL PROBLEMS WHICH RESULT IN IT STALLING UNPREDICTABLY. THERE IS AN AUDIBLE "POP" SOUND FROM THE SPEAKERS AND THE DISPLAY FLASHES OVER WHITE AND THE VEHICLE STALLS. IT CAN BE RESTARTED BUT THE PROBLEM RECURS. MY JEEP DEALER DID NOT DIAGNOSE THE PROBLEM.
OUR 2016 JEEP GRAND CHEROKEE IS NOT SAFE. JEEP'S 2016 GRAND CHEROKEE BROCHURE BOOK (PUBLICATION 73-383-2605 151M/11/15) STATES THE FOLLOWING ON PAGE NUMBER 7: "8.4-INCH TOUCHSCREEN. THE UCONNECT 8.4 NAV RADIO KEEPS YOU ENTERTAINED AND ON COURSE. VOICE ACTIVATION LETS YOU SAFELY CONTROL IT ALL WHILE YOUR HANDS STAY ON THE WHEEL - CHANGE RADIO STATIONS, CONTROL CABIN TEMPS AND MUCH MORE." MOSTLY BECAUSE OF THIS SAFETY FEATURE, ON 10-12-2016 MY WIFE AND I PURCHASED OUR 2016 JEEP GRAND CHEROKEE SUMMIT; HOWEVER, THE 8.4 NAV RADIO U CONNECT DOES NOT WORK WITH THE IPHONE AS STATED IN THE AFOREMENTIONED JEEP BROCHURE WHILE YOUR HANDS STAY ON THE STEERING WHEEL. SUPPOSEDLY, WHILE KEEPING YOUR HANDS ON THE STEERING WHEEL, THE DRIVER SHOULD BE ABLE TO USE VOICE RECOGNITION TO COMMAND USE OF THE PHONE, TEXTING, NAVIGATION, ETC. HOWEVER USING VOICE RECOGNITION WHILE IN MOTION OR SITTING STILL, ALMOST ALL VOICE COMMANDS...
NO WARNING CHIME WHEN TRUNK IS OPEN. HOW CAN THIS BE? TRUNK OPENED AS I WAS BACKING INTO GARAGE!
WHILE IN MOTION, AND WITH TWO SEPARATE GOD SPEEDOMETERS OPERATING, MY JEEP STATES THAT WHEN IN MOTION GOING APPROXIMATELY 50-60 MPH, MY KEEPS SPEEDOMETER PLACES ME AT OVER 100MPH. THIS PROBLEM OCCURRED A FEW DAYS AGO. I HAVE EVEN PASSED SEVERAL CHP OFFICERS ON THE ROAD AND HAVE NOT BEEN STOPPED WHEN MY SPEEDOMETER WAS SHOWING 105MPH. ALSO, WHILE PUMPING GAS, IT WILL NOT PUMP PAST HALFWAY.
ELECTRONIC THROTTLE CONTROL WARNING LIGHT APPEARED ON 2 OCCASIONS, ACCOMPANIED BY SUDDEN LOSS OF POWER. ONE EVENT OCCURED IN HEAVY HIGHWAY TRAFFIC AND NEARLY RESULTED IN A MULTI-VEHICLE ACCIDENT. ESTIMATED SPEED WAS 60 MPH. THE OTHER EVENT OCCURED WHILE ENTERING AN INTERSECTION AFTER SIGNAL LIGHT TURNED GREEN. IN BOTH CASES THE LOSS OF POWER SELF CORRECTED AFTER ABOUT 10 SECONDS. THE VEHICLE HAS APPROXIMATELY 6000 MILES ON IT, AND I AM THE ORIGINAL OWNER. ...UPDATED 09/14/17 *BF *CN
THE CAR DISPLAYS A MESSAGE THAT THE KEY FOB IN NOT DETECTED AND WILL NOT START. THERE IS NO WAY TO USE THE MECHANICAL KEY TO START THE CAR. THIS CREATES A DANGEROUS SITUATION AS THEY DRIVER CAN BECOME STRANDED. TWO DIFFERENT DEALERSHIPS STATE THAT THEY CAN NOT REPLICATE THE ISSUE. APPARENTLY, THIS HAS BEEN AN ISSUE FOR SEVERAL YEARS NOW FOR THE JEEP BRAND.
Other 2016 JEEP GRAND CHEROKEE Problem Areas
Power Train
76 complaints
Engine
74 complaints
Unknown Or Other
31 complaints
Fuelpropulsion System
27 complaints
Vehicle Speed Control
22 complaints
Service Brakes
21 complaints
Steering
14 complaints
Electronic Stability Control Esc
12 complaints
Fuel System Diesel
12 complaints
Air Bags
10 complaints
Structurebody
10 complaints
Engine And Engine Cooling
7 complaints
Exterior Lighting
7 complaints
Seats
7 complaints
Wheels
5 complaints
Seat Belts
4 complaints
Visibilitywiper
4 complaints
Fuel System Gasoline
3 complaints
Suspension
3 complaints
Exterior Lightingheadlights
2 complaints
Forward Collision Avoidance Adaptive Cruise Control
2 complaints
Seatsfront Assemblyhead Restraint
2 complaints
Electrical System12v24v48v Battery
1 complaint
Electrical Systemsoftware
1 complaint
Forward Collision Avoidance
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Fuel System Gasolinefuel Injection Systemfuel Rail
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Service Brakes Hydraulic
1 complaint
Service Brakes Hydraulicpedals And Linkages
1 complaint
Steeringelectric Power Assist System
1 complaint
Steeringrack And Pinion
1 complaint
Structureinterior Panelsdashboard
1 complaint
Tires
1 complaint
Tiressidewall
1 complaint
Tirestreadbelt
1 complaint
Wheelslugsnutsboltsstuds
1 complaint