NHTSA Complaint #11058509 — 2016 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11058509
Vehicle	2016 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 30, 2017
Date Filed	January 4, 2018
Mileage	23,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING I HEARD A CRUNCHY NOISE, I STOPPED THE VEHICLE AND HAD TROUBLE TO TURN IT BACK ON, AFTER A FEW TRIES THE VEHICLE TURNED ON. I DROVE ABOUT 3 MILES AND CHECK ENGINE POPS OUT, I WAS ON THE WAY TO A DEALER TO FIND OUT WHAT IS GOING ON ... MY VEHICLE LOST POWER, THE ENGINE TURNED OFF AND THE SERVICE ELECTRONIC THROTTLE CONTROL POPS ON AND LOCKED A TRANSMISSION. CALLED JEEP SERVICE WITHOUT DIAGNOSIS THEY TOLD ME BAD FUEL. CALLED ROAD ASSISTANCE TO TOW MY VEHICLE. THE GUY WASN'T ABLE TO CHANGE SHIFT TO NEUTRAL AND MY VEHICLE WAS DRAGGED. THIS WAS HAPPENED ON INTERSTATE 80, DANGEROUS SITUATION. MY VEHICLE IS ONLY 10 MONTHS OLD AND HAS A TWO WARRANTIES AND NOTHING IS COVERED JEEP SERVICE PROVIDE WITH THREE CODES .P016F-00, P0087-00, P11EOC-00, THE THIRD ONE IS NOT WORKING ONE

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