2016 INTERNATIONAL WORKSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
4
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2016 INTERNATIONAL WORKSTAR
The 2016 INTERNATIONAL WORKSTAR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE, STEERING:LINKAGES:TIE ROD ASSEMBLY, STEERING. 11 technical service bulletins have been issued by International Motors, LLC for this model year. The most commonly reported problem area is the Power Train (1 complaint).
Recalls for the 2016 INTERNATIONAL WORKSTAR
NHTSA has recorded 5 recalls for the 2016 INTERNATIONAL WORKSTAR, potentially affecting up to 21,789 vehicles.
Recall 20V810000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 17,213 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep...
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer...
View full details →Recall 17V575000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 1,175 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, LoneStar, ProStar, TerraStar, TranStar, WorkStar, 9900i, and IC Bus HC vehicles equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall began on November 8, 2017. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's...
View full details →Recall 17V575000 — STEERING
| 1,175 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, LoneStar, ProStar, TerraStar, TranStar, WorkStar, 9900i, and IC Bus HC vehicles equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary, free of charge. The recall began on November 8, 2017. Owners may contact Navistar customer service at 1-331-332-1590. Navistar's...
View full details →Recall 15V165000 — SERVICE BRAKES, AIR
| 2,222 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2015-2016 International 9900, DuraStar, LoneStar, PayStar, ProStar, WorkStar and 2015 International TranStar and IC Bus CE vehicles equipped with a Haldex air braking system. The affected brake actuators may have been manufactured with an incomplete attachment of the internal rubber diaphragm to the actuation mechanism. This could cause dragging or overheated brakes.
Consequence: If the brakes drag and overheat there is an increased risk of a wheel end fire.
Remedy: Navistar will notify owners, and dealers will replace the Haldex Life Seal Brake chambers, free of charge. The recall began on June 19, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 15504. Note:...
View full details →Recall 15V254000 — POWER TRAIN:AXLE ASSEMBLY
| 4 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2016 International PayStar trucks manufactured January 19, 2015, to January 20, 2015, and 2016 International WorkStar trucks manufactured on January 19, 2015. The affected vehicles are equipped with Meritor MT-40-14X rear drive axles that may circulate an inadequate amount of lubricant to the wheel end hub assembly.
Consequence: Without adequate lubrication to the wheel end hub assembly, the bearings may fail prematurely, increasing the risk of a crash.
Remedy: Navistar has already repaired the affected vehicles, free of charge. The recall was completed in April 2015. Owners may contact Navistar customer service at 1-800-448-7825.
View full details →Owner Complaints for the 2016 INTERNATIONAL WORKSTAR
1 complaint has been filed with NHTSA for the 2016 INTERNATIONAL WORKSTAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
Drive shaft failed
Safety Rating for the 2016 INTERNATIONAL WORKSTAR
NHTSA has not yet tested the 2016 INTERNATIONAL WORKSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2016 INTERNATIONAL WORKSTAR
International Motors, LLC has issued 11 technical service bulletins (TSBs) for the 2016 INTERNATIONAL WORKSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK08000403 — ENGINE AND ENGINE COOLING
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
IK1600145 — STRUCTURE
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
IK0900135 — VISIBILITY
WorkStar Hybrid Mount to Pad Mount A/C Compressor Retrofit; only models with Cummins ISB 6.7 engine
MIN17113 — SUSPENSION:MULTIPLE AXLE:TORQUE ARM
The retaining nut securing the turbocharger oil supply line may not be tightened to its specified torque.
MIN16101 — ENGINE
Flexplate bolts on certain models with N13 engines and Allison transmissions
IK0800224 — ENGINE
Power Distribution Center (PDC) Replacement
MIN15110 — ENGINE
Fan Shroud ring seal may be damaged by the fan during vehicle articulation
AFC15901 — ELECTRICAL SYSTEM:SOFTWARE
Vehicles equipped with an air intake snow valve may have incorrect programming in the body controller. This condition may cause the snow valve to remain open and draw outside air.
15108 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
COOLANT LOSS AND ILLUMINATING AMBER RESULTING FROM RADIATOR INLET HOSE POSSIBLY SEPARATING FROM THE RADIATOR INLET *CN
MIN15108 — ENGINE AND ENGINE COOLING
The radiator inlet hose may separate from the radiator inlet resulting in coolant loss and illuminating amber or red engine diagnostic lamps.
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2016 INTERNATIONAL WORKSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL WORKSTAR
- 2011 INTERNATIONAL WORKSTAR — 0 complaints
- 2012 INTERNATIONAL WORKSTAR — 0 complaints
- 2013 INTERNATIONAL WORKSTAR — 0 complaints
- 2014 INTERNATIONAL WORKSTAR — 0 complaints
- 2015 INTERNATIONAL WORKSTAR — 0 complaints
- 2016 INTERNATIONAL WORKSTAR (current)
- 2017 INTERNATIONAL WORKSTAR — 0 complaints
- 2018 INTERNATIONAL WORKSTAR — 0 complaints
- 2019 INTERNATIONAL WORKSTAR — 0 complaints
- 2020 INTERNATIONAL WORKSTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints