2013 INTERNATIONAL WORKSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
13
Recalls
17
Service Bulletins
0
Investigations
Overview of the 2013 INTERNATIONAL WORKSTAR
The 2013 INTERNATIONAL WORKSTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, EXTERIOR LIGHTING:HEADLIGHTS. 17 technical service bulletins have been issued by NAVISTAR, INC for this model year.
Recalls for the 2013 INTERNATIONAL WORKSTAR
NHTSA has recorded 15 recalls for the 2013 INTERNATIONAL WORKSTAR, potentially affecting up to 189,070 vehicles.
Recall 15V776000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 15,730 vehicles affected
Defect: Navistar, Inc. is recalling certain model year 2013-2014 International ProStar and DuraStar trucks manufactured April 26, 2012, to April 4, 2013, WorkStar trucks manufactured April 27, 2012, to March 29, 2013, LoneStar trucks manufactured May 21, 2012, to April 2, 2013, and TranStar trucks manufactured April 30, 2012, to March 25, 2013. In the affected vehicles, the accelerator pedal position...
Consequence: A high engine idle may make downshifting the transmission difficult and the engine brake may be disabled. These factors may hinder slowing down the truck when descending a long grade, thereby increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will recalibrate the electronic control module (ECM) to allow it to recognize that the pedal is at the idle position, free of charge. The recall began on January 19, 2016. Owners may contact Navistar...
View full details →Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 14V807000 — EXTERIOR LIGHTING:HEADLIGHTS
| 498 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International WorkStar vehicles manufactured March 16, 2012, to October 1, 2014. In the affected vehicles, the headlight low beam and ground circuits may have been reversed at the headlight connector resulting in reduced light output. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 108,...
Consequence: Reduced light output may impair the driver's vision, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will correct the wiring in headlight harness connector, free of charge. The recall began on December 29, 2014. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 14525.
View full details →Recall 14V042000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 114 vehicles affected
Defect: Navistar Inc. (Navistar) is recalling certain model year 2010-2011 IC bus 3200, model year 2012 and 2014 IC bus CE and model year 2011-2013 IC bus HC transit buses and model year 2008-2013 International 4300 and model year 2013 International Workstar commercial trucks equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's...
Consequence: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy: Navistar will notify owners and Eaton authorized service facilities will update the Hybrid Control Module Software version, free of charge. The recall began on May 28, 2014. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 14V201000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 297 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 International DuraStar vehicles manufactured November 2012 through December 2013, International WorkStar vehicles manufactured December 2012 through January 2014, and 2014-2015 International TranStar and International ProStar vehicles manufactured January 2013 through February 2014. The affected vehicles are built with air disc brake feature codes 04WEY, 04WEZ, or 04WZK. These vehicles may have...
Consequence: If the air disk brake caliper has loose or missing bolts, the air disk brake caliper may come loose from the mounting plate causing the vehicle to pull left or right while braking and lengthening the distance needed to stop, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace any missing bolts and check the torque of all of the air disk brake caliper bolts, free of charge. The recall began on May 7, 2014. Owners may contact Navistar customer service...
View full details →Recall 14V064000 — SERVICE BRAKES
| 1,196 vehicles affected
Defect: Navistar Inc., is recalling certain model year 2012-2013 International Lonestar, Paystar, Prostar, Workstar and 9900 trucks, equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets may fracture.
Consequence: S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on March 27, 2014. Owners may contact...
View full details →Recall 13V146000 — VISIBILITY
| 14,720 vehicles affected
Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun...
Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
View full details →Recall 13V020000 — ELECTRICAL SYSTEM
| 7,657 vehicles affected
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010...
Consequence: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Remedy: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 13V020000 — ENGINE AND ENGINE COOLING
| 7,657 vehicles affected
Defect: Navistar is recalling certain model year 2012-2013 IC Bus brand model 1300FBC, CE, HC, and RE buses; model year 2011-2013 International brand model Durastar, model year 2013 International brand Workstar trucks; model year 2013 Holiday Rambler brand model Ambassador and Endeavor vehicles; and model year 2013 Monaco brand model Diplomat and Knight vehicles. These vehicles were manufactured August 5, 2010...
Consequence: An unexpected engine shut down while driving may increase the risk of a vehicle crash.
Remedy: Navistar will notify owners, and dealers will replace the IPR wire connector free of charge. The safety recall began on March 15, 2013. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V507000 — STEERING: STEERING WHEEL/HANDLE BAR
| 10,046 vehicles affected
Defect: Navistar is recalling certain model year 2013 International brand LoneStar, ProStar, and WorkStar commercial trucks, manufactured from April 22, 2012, through October 29, 2012, and equipped with steering wheel feature codes 05CAW, 05CAX, 05CAZ, 05CBA, or 05WBD. The steering wheel may not have been completely welded to its mounting hub.
Consequence: A steering wheel with an incomplete weld may separate from the steering wheel mounting hub, leading to a loss of vehicle control and increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and replace affected steering wheels, free of charge. The safety recall began on November 21, 2012. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V507000 — STEERING
| 10,046 vehicles affected
Defect: Navistar is recalling certain model year 2013 International brand LoneStar, ProStar, and WorkStar commercial trucks, manufactured from April 22, 2012, through October 29, 2012, and equipped with steering wheel feature codes 05CAW, 05CAX, 05CAZ, 05CBA, or 05WBD. The steering wheel may not have been completely welded to its mounting hub.
Consequence: A steering wheel with an incomplete weld may separate from the steering wheel mounting hub, leading to a loss of vehicle control and increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and replace affected steering wheels, free of charge. The safety recall began on November 21, 2012. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V403000 — SERVICE BRAKES, AIR:DISC
| 956 vehicles affected
Defect: Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and possibly allow the air...
Consequence: An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 12V196000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 19,264 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR, AND MODEL YEAR 2012 AND 2013 LONESTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH APRIL 4, 2012, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH BOSCH ALTERNATOR FEATURE CODES 08GGN, 08GGR, 08GHG, OR 08GHH. THE ALTERNATOR CABLE MAY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL INSTALL A STANDOFF BRACKET AND IMPROVE HARNESS ROUTING TO BETTER ROUTE THE ALTERNATOR WIRES AWAY FROM THE POWER STEERING HOSE. THE SAFETY RECALL BEGAN ON JULY 16, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 12V114000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 286 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 AND 2013 INTERNATIONAL WORKSTAR TRUCKS MANUFACTURED FROM NOVEMBER 15, 2010, THROUGH MARCH 6, 2012, AND EQUIPPED WITH HEADLIGHTS IN THE BUMPER. THE HEADLIGHT BEAM CIRCUIT AND THE GROUND CIRCUIT ARE SWITCHED AT THE HEADLIGHT CONNECTOR. THE SWITCHED CIRCUITS AFFECTS THE HEADLIGHTS WATTAGE, RESULTING IN THE BUMPER HEADLIGHT BEING DIMMER THAN ALLOWED BY FEDERAL...
Consequence: A DRIVER'S REDUCED VISIBILITY OR THE TRUCKS REDUCED VISIBILITY DUE TO INADEQUATE HEADLIGHT WATTAGE, MAY INCREASE THE RISK OF A CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 23, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
View full details →Recall 12V052000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 17,867 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS,...
Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Owner Complaints for the 2013 INTERNATIONAL WORKSTAR
No complaints have been filed with NHTSA for the 2013 INTERNATIONAL WORKSTAR.
Safety Rating for the 2013 INTERNATIONAL WORKSTAR
NHTSA has not yet tested the 2013 INTERNATIONAL WORKSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2013 INTERNATIONAL WORKSTAR
NAVISTAR, INC has issued 17 technical service bulletins (TSBs) for the 2013 INTERNATIONAL WORKSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
21504 — ENGINE AND ENGINE COOLING
This VER will involve reviewing diagnostic codes, inspection of the EGR valve / EGR System, and may include EGR valve replacement. Only models with 2012 model year MaxxForce 13 engines and are registered in California or have California apportioned registration.
IK-0800512 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
WORKSTAR UPPER RADIATOR HOSE UPDATE
15517 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Accelerator pedal sensor (APS) recalibration
IK1201098 — ENGINE AND ENGINE COOLING
LT EGR Core Removal and Insertion on MaxxForce 11, 13, and N13 engines
REC15514 — ENGINE
The engine intake grid heater power feed cable may have been improperly routed resulting in contact with a sharp metal edge on the cab which could lead to possible chafing of the wire insulation and cause an intermittent electrical short.
15503 — ENGINE
TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. A POTENTIAL ENGINE DERATE OR SHUTDOWN HAS BEEN DETERMINED IN CERTAIN DURASTAR AND WORKSTAR MODELS *CN
IK0800512 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Upper radiator Hose update; equipped with feature 0012UAS
IK0800284 — ENGINE AND ENGINE COOLING
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics; Only equipped with Maxxforce 11, 13 engines
IK0700059 — FUEL SYSTEM, GASOLINE
DEF Tank Slow to Fill; only models with 2013 Cummins ISX 15L
IK0800414 — STRUCTURE:BODY:DOOR
Power Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
Showing 10 of 17 technical service bulletins.
NHTSA Investigations for the 2013 INTERNATIONAL WORKSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL WORKSTAR
- 2008 INTERNATIONAL WORKSTAR — 0 complaints
- 2009 INTERNATIONAL WORKSTAR — 0 complaints
- 2010 INTERNATIONAL WORKSTAR — 0 complaints
- 2011 INTERNATIONAL WORKSTAR — 0 complaints
- 2012 INTERNATIONAL WORKSTAR — 0 complaints
- 2013 INTERNATIONAL WORKSTAR (current)
- 2014 INTERNATIONAL WORKSTAR — 0 complaints
- 2015 INTERNATIONAL WORKSTAR — 0 complaints
- 2016 INTERNATIONAL WORKSTAR — 1 complaint
- 2017 INTERNATIONAL WORKSTAR — 0 complaints
- 2018 INTERNATIONAL WORKSTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints