2017 INTERNATIONAL WORKSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2017 INTERNATIONAL WORKSTAR
The 2017 INTERNATIONAL WORKSTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE, FUEL SYSTEM, DIESEL: PRE-HEATER. 12 technical service bulletins have been issued by Navistar, Inc. for this model year.
Recalls for the 2017 INTERNATIONAL WORKSTAR
NHTSA has recorded 5 recalls for the 2017 INTERNATIONAL WORKSTAR, potentially affecting up to 109,817 vehicles.
Recall 23V248000 — ELECTRICAL SYSTEM:WIRING
| 42,054 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Consequence: An overheated electrical circuit can increase the risk of a fire.
Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
View full details →Recall 20V810000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
| 17,213 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep...
Consequence: Unexpected Vehicle movement can increase the risk of a crash or injury.
Remedy: Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer...
View full details →Recall 20V219000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 27,421 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the...
View full details →Recall 19V216000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 23,122 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer...
View full details →Recall 19V239000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 7 vehicles affected
Defect: Custom Fab & Body LLC (Custom Fab & Body) is recalling certain 2018 Ford F-650 XLT Crew Cab, 2017-2018 International 7500 4x4, and 2018 International 7500 4x2, Freightliner M2-112 and M2-106, and Kenworth T-370-based emergency vehicles equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not...
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Custom Fab & Body has notified owners, instructing them to contact Whelen for replacement lights, free of charge. The recall began April 11, 2019. Owners may contact Whelen customer service at 1-860-526-9504.
View full details →Owner Complaints for the 2017 INTERNATIONAL WORKSTAR
No complaints have been filed with NHTSA for the 2017 INTERNATIONAL WORKSTAR.
Safety Rating for the 2017 INTERNATIONAL WORKSTAR
NHTSA has not yet tested the 2017 INTERNATIONAL WORKSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2017 INTERNATIONAL WORKSTAR
Navistar, Inc. has issued 12 technical service bulletins (TSBs) for the 2017 INTERNATIONAL WORKSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20510 — VEHICLE SPEED CONTROL
On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capability resulting in possible vehicle movement.
IK1201427 — ENGINE
Incorrect Lubricating Oil Dipstick; Only models with Cummins SL9 engine, High Hood, and Non-AWD
IK1201427 — EQUIPMENT
Incorrect Lubricating Oil Dipstick; Only models with Cummins SL9 engine, High Hood, and Non-AWD
IK1900256 — STRUCTURE
A/C Compressor Radial mount failure; only models with Cummins ISB engine
IK1900256 — ENGINE
A/C Compressor Radial mount failure; only models with Cummins ISB engine
IK1900256 — EQUIPMENT
A/C Compressor Radial mount failure; only models with Cummins ISB engine
IK1600244 — ENGINE AND ENGINE COOLING
The two-piece engine cover used on some WorkStar models is susceptible to road debris and moisture intrusion at the floorboard
IK0800565 — EQUIPMENT:ELECTRICAL
Rework Instructions for Feature Code 0012VYL Accessory Wiring for Road Speed (salt spreader); only models built with Cummins ISL engine and feature 0012VYL built between 04/05/2017 and 06/16/2017
IK1300162 — POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Transmission Cooler Line Routing; Only models built Prior to November 29, 2017 with Cummins ISL engine
IK0800517 — VEHICLE SPEED CONTROL
Cummins Engine Remote Engine Speed Control; only with feature code12XAT or 12XBM
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2017 INTERNATIONAL WORKSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL WORKSTAR
- 2012 INTERNATIONAL WORKSTAR — 0 complaints
- 2013 INTERNATIONAL WORKSTAR — 0 complaints
- 2014 INTERNATIONAL WORKSTAR — 0 complaints
- 2015 INTERNATIONAL WORKSTAR — 0 complaints
- 2016 INTERNATIONAL WORKSTAR — 1 complaint
- 2017 INTERNATIONAL WORKSTAR (current)
- 2018 INTERNATIONAL WORKSTAR — 0 complaints
- 2019 INTERNATIONAL WORKSTAR — 0 complaints
- 2020 INTERNATIONAL WORKSTAR — 0 complaints
- 2022 INTERNATIONAL WORKSTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints