2020 INTERNATIONAL WORKSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2020 INTERNATIONAL WORKSTAR
The 2020 INTERNATIONAL WORKSTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, DIESEL: PRE-HEATER, ENGINE. 1 technical service bulletin have been issued by Navistar, Inc. for this model year.
Recalls for the 2020 INTERNATIONAL WORKSTAR
NHTSA has recorded 4 recalls for the 2020 INTERNATIONAL WORKSTAR, potentially affecting up to 105,136 vehicles.
Recall 23V248000 — ELECTRICAL SYSTEM:WIRING
| 42,054 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.
Consequence: An overheated electrical circuit can increase the risk of a fire.
Remedy: Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
View full details →Recall 20V219000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 27,421 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the...
View full details →Recall 19V841000 — ENGINE
| 12,539 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2019-2020 International MV and HV, 2018-2020 Workstar, and 2018-2019 Durastar vehicles equipped with feature codes 12VXT and 12VXU. With the parking brake applied and the automatic transmission in the 'Drive' or 'Reverse' position, when the stationary PTO switch is engaged by the operator, the engine RPM will ramp up and may overcome the parking...
Consequence: Unintended vehicle movement increases the risk of a crash.
Remedy: Navistar will notify owners, and dealers will update the Engine Control Module to enable the PTO neutral interlock, free of charge. The recall began January 16, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall...
View full details →Recall 19V216000 — FUEL SYSTEM, DIESEL: PRE-HEATER
| 23,122 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in...
Consequence: A fire increases the risk of injury. An engine stall can increase the risk of crash.
Remedy: Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer...
View full details →Owner Complaints for the 2020 INTERNATIONAL WORKSTAR
No complaints have been filed with NHTSA for the 2020 INTERNATIONAL WORKSTAR.
Safety Rating for the 2020 INTERNATIONAL WORKSTAR
NHTSA has not yet tested the 2020 INTERNATIONAL WORKSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2020 INTERNATIONAL WORKSTAR
Navistar, Inc. has issued 1 technical service bulletin (TSBs) for the 2020 INTERNATIONAL WORKSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK1201464 — ENGINE AND ENGINE COOLING
High Pressure Fuel Pump external leaks from weep hole. only trucks with 2010 MaxxForce 11/13L, all N13, or A26 engines
NHTSA Investigations for the 2020 INTERNATIONAL WORKSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL WORKSTAR
- 2015 INTERNATIONAL WORKSTAR — 0 complaints
- 2016 INTERNATIONAL WORKSTAR — 1 complaint
- 2017 INTERNATIONAL WORKSTAR — 0 complaints
- 2018 INTERNATIONAL WORKSTAR — 0 complaints
- 2019 INTERNATIONAL WORKSTAR — 0 complaints
- 2020 INTERNATIONAL WORKSTAR (current)
- 2022 INTERNATIONAL WORKSTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints