2012 INTERNATIONAL WORKSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
14
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2012 INTERNATIONAL WORKSTAR
The 2012 INTERNATIONAL WORKSTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 14 recall campaigns affecting this vehicle, covering issues with VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM:WIRING, SERVICE BRAKES. 13 technical service bulletins have been issued by NAVISTAR, INC for this model year.
Recalls for the 2012 INTERNATIONAL WORKSTAR
NHTSA has recorded 14 recalls for the 2012 INTERNATIONAL WORKSTAR, potentially affecting up to 175,046 vehicles.
Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 15V394000 — ELECTRICAL SYSTEM:WIRING
| 29,182 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed...
Consequence: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for...
View full details →Recall 14V064000 — SERVICE BRAKES
| 1,196 vehicles affected
Defect: Navistar Inc., is recalling certain model year 2012-2013 International Lonestar, Paystar, Prostar, Workstar and 9900 trucks, equipped with feature code 0504501, 0504504, or 04EWM Reduced Stopping Distance (RSD) brake linings and with or without feature code 04WCS Greased For Life front air S-cam brakes. In the affected vehicles, the brake S-cam brackets may fracture.
Consequence: S-cam bracket fractures may result in an inoperative brake on the affected wheel. This will cause the vehicle to pull to one side unexpectedly during braking and/or increase the stopping distance. Either result may increase the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the S-cam brake assemblies with a brake assembly with cast spiders and S-cam tube bracket assemblies with reinforced gussets, free of charge. The recall began on March 27, 2014. Owners may contact...
View full details →Recall 13V146000 — VISIBILITY
| 14,720 vehicles affected
Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun...
Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
View full details →Recall 12V509000 — SEATS
| 5 vehicles affected
Defect: Navistar is recalling certain model year 2012 International DuraStar and Workstar commercial trucks, manufactured from April 26, 2011, through December 19, 2011, and equipped with a 7 degree passenger seat (feature code 16JAJ or SCBA). During a load test, the front passenger seat separated from its mounting rails. Thus, the vehicles failed to conform to the requirements of Federal Motor...
Consequence: In the event of a crash, the seat may may come loose resulting in an increased risk of injury to the seat occupant.
Remedy: Navistar will notify owners, and dealers will replace the seat adjuster rail, anchor plate, and mounting hardware, free of charge. The safety recall began on December 18, 2012. Owners may contact Navistar at 1-800-448-7825.
View full details →Recall 12V465000 — PARKING BRAKE:DRIVELINE:AIR:CHAMBER
| 559 vehicles affected
Defect: Navistar is recalling certain model year 2013 International 8600, 2012 and 2013 Durastar, 2011-2013 ProStar, and 2012 WorkStar trucks, manufactured from November 23, 2010, through April 02, 2012, and equipped with piston spring brake feature code 04EVP. The piston bore area of the parking brake chamber may have an air leak could result in the parking brake not fully releasing.
Consequence: If the parking brake does not fully release, the service brakes may lock up without warning, increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will replace the spring brake chamber free of charge. The safety recall began on November 6, 2012. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 12V403000 — SERVICE BRAKES, AIR:DISC
| 956 vehicles affected
Defect: Navistar is recalling certain model year 2011-2013 International vehicles manufactured from November 2, 2010 through May 25, 2012, equipped with Bendix air disc brakes. Bolts that fasten the air disc brake caliper to the caliper mounting plate may not have been tightended to their specified torque. This may cause the mouting bolts to become loose and possibly allow the air...
Consequence: An unexpected pull condition during braking application or an unexpected increase in stopping distance, increases the risk of a crash, leading to property damage, personal injury, or death.
Remedy: Navistar will notify owners, and dealers will replace any missing caliper mounting bolts and tighten caliper mounting bolts, free of charge. The safety recall began on October 30, 2012. Owners may contact Navistar at 1-331-332-1590.
View full details →Recall 12V196000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 19,264 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR, AND MODEL YEAR 2012 AND 2013 LONESTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH APRIL 4, 2012, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH BOSCH ALTERNATOR FEATURE CODES 08GGN, 08GGR, 08GHG, OR 08GHH. THE ALTERNATOR CABLE MAY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL INSTALL A STANDOFF BRACKET AND IMPROVE HARNESS ROUTING TO BETTER ROUTE THE ALTERNATOR WIRES AWAY FROM THE POWER STEERING HOSE. THE SAFETY RECALL BEGAN ON JULY 16, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 12V114000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 286 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 AND 2013 INTERNATIONAL WORKSTAR TRUCKS MANUFACTURED FROM NOVEMBER 15, 2010, THROUGH MARCH 6, 2012, AND EQUIPPED WITH HEADLIGHTS IN THE BUMPER. THE HEADLIGHT BEAM CIRCUIT AND THE GROUND CIRCUIT ARE SWITCHED AT THE HEADLIGHT CONNECTOR. THE SWITCHED CIRCUITS AFFECTS THE HEADLIGHTS WATTAGE, RESULTING IN THE BUMPER HEADLIGHT BEING DIMMER THAN ALLOWED BY FEDERAL...
Consequence: A DRIVER'S REDUCED VISIBILITY OR THE TRUCKS REDUCED VISIBILITY DUE TO INADEQUATE HEADLIGHT WATTAGE, MAY INCREASE THE RISK OF A CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 23, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-260-461-1890.
View full details →Recall 12V052000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 17,867 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS,...
Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V426000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 5,663 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010-2012 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH MAY 31, 2011, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH ALTERNATOR FEATURE CODE 08GGN, 08GGR, 08 GHG, OR 08GHH. THE ALTERNATOR CABLE MAY RUB ON THE HIGH PRESSURE POWER STEERING HOSE, POSSIBLY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL INSTALL A BRACKET TO ROUTE THE WIRES AWAY FROM THE POWER STEERING HOSE. NAVISTAR DID NOT PROVIDE AN EXPECTED START DATE FOR THE RECALL, BUT AN INTERIM NOTICE WILL BE MAILED TO OWNERS IF PARTS WILL NOT BE...
View full details →Recall 11V372000 — STEERING:GEAR BOX:SHAFT PITMAN
| 36 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012 INTERNATIONAL WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM FEBRUARY 7, 2011, THROUGH JUNE 7, 2011, AND BUILT WITH DUAL STEERING GEAR FEATURE CODES 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, OR 05PUH. THE FASTENER THAT ATTACHES THE PITMAN ARM TO THE RIGHT SIDE STEERING GEAR MAY NOT HAVE BEEN TIGHTENED TO ITS SPECIFIED TORQUE, OR...
Consequence: LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH THAT MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS...
View full details →Recall 11V252000 — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
| 2,543 vehicles affected
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM NOVEMBER 5, 2010, THROUGH MARCH 10, 2011, FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)." THE TRAILER ABS FAULT INDICATOR LAMP IN THE INSTRUMENT CLUSTER WILL NOT ILLUMINATE DUE TO A...
Consequence: AN INOPERABLE TRAILER ABS FAULT INDICATOR MAY PREVENT THE DRIVER FROM BEING AWARE OF A TRAILER ABS FAULT CONDITION THEREBY POSSIBLY INCREASING THE RISK OF A CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS. DEALERS WILL REPROGRAM OR REPLACE THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V167000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC
| 33 vehicles affected
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR AND WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM OCTOBER 19, 2010, AND FEBRUARY 3, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK...
Consequence: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, REDUCING BRAKING CAPACITY AND, IN SOME CASES, CAUSING THE VEHICLE TO PULL TO ONE SIDE. REDUCED BRAKING PERFORMANCE AND/OR LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 1, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Owner Complaints for the 2012 INTERNATIONAL WORKSTAR
No complaints have been filed with NHTSA for the 2012 INTERNATIONAL WORKSTAR.
Safety Rating for the 2012 INTERNATIONAL WORKSTAR
NHTSA has not yet tested the 2012 INTERNATIONAL WORKSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2012 INTERNATIONAL WORKSTAR
NAVISTAR, INC has issued 13 technical service bulletins (TSBs) for the 2012 INTERNATIONAL WORKSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK0800074 — VEHICLE SPEED CONTROL
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK1600222 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW BINDING
IK-0800512 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WORKSTAR UPPER RADIATOR HOSE UPDATE
AFC14902 — ENGINE
A new calibration has been made available for emergency vehicles that prevents the possibility of engine derate or eventual shutdown due to the potential need for aftertreatment regeneration during emergency service.
IK1300018 — POWER TRAIN:MANUAL TRANSMISSION
Transmission Jumping Out of Gear; manual transmission only
IK1100020 — POWER TRAIN:CLUTCH ASSEMBLY
ZF Sachs Twin XTend clutch; only Vehicles with heavy-duty ZF Sachs Twin XTend Clutch
IK0800468 — EQUIPMENT:ELECTRICAL
Dash Cluster Stuck in one mode
IK1200903 — ENGINE
Deaeration Tank Hose Re-Route Engine Parameter Download Instructions; Only models marked with AFC12917
IK1300070 — POWER TRAIN
Transfer case troubleshooting
MIN13108 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Updated Emission Control Information and CARB Clean Idle Label; Only models with MaxxForce 11, 13, 15 engines.
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2012 INTERNATIONAL WORKSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL WORKSTAR
- 2007 INTERNATIONAL WORKSTAR — 0 complaints
- 2008 INTERNATIONAL WORKSTAR — 0 complaints
- 2009 INTERNATIONAL WORKSTAR — 0 complaints
- 2010 INTERNATIONAL WORKSTAR — 0 complaints
- 2011 INTERNATIONAL WORKSTAR — 0 complaints
- 2012 INTERNATIONAL WORKSTAR (current)
- 2013 INTERNATIONAL WORKSTAR — 0 complaints
- 2014 INTERNATIONAL WORKSTAR — 0 complaints
- 2015 INTERNATIONAL WORKSTAR — 0 complaints
- 2016 INTERNATIONAL WORKSTAR — 1 complaint
- 2017 INTERNATIONAL WORKSTAR — 0 complaints
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints