2011 INTERNATIONAL WORKSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
8
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2011 INTERNATIONAL WORKSTAR
The 2011 INTERNATIONAL WORKSTAR has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM:WIRING, VISIBILITY. 12 technical service bulletins have been issued by NAVISTAR, INC for this model year.
Recalls for the 2011 INTERNATIONAL WORKSTAR
NHTSA has recorded 8 recalls for the 2011 INTERNATIONAL WORKSTAR, potentially affecting up to 172,008 vehicles.
Recall 15V241000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
| 82,736 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dump event could result in an overvoltage condition of a component within the HVAC system linear power module (LPM) which...
Consequence: If the LPM overheats and fails, there is an increased risk of a fire.
Remedy: Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began...
View full details →Recall 15V394000 — ELECTRICAL SYSTEM:WIRING
| 29,182 vehicles affected
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2010-2014 International Durastar trucks manufactured May 13, 2009, to June 24, 2013, 2011-2012 International Workstar trucks manufactured November 30, 2010, to September 26, 2011, and 2010-2014 IC Bus HC transit buses manufactured November 19, 2009, to April 24, 2013. The affected vehicles may have an improperly routed engine grid heater power feed...
Consequence: If the cable contacts the metal edge of the cab, it may cause an electrical short, increasing the risk of a fire.
Remedy: Navistar will notify owners, and dealers will secure the power feed cable so that it cannot contact the cab, free of charge. The recall began on August 3, 2015. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for...
View full details →Recall 13V146000 — VISIBILITY
| 14,720 vehicles affected
Defect: Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab codes 16CAB, 16030, or 16196 and feature codes 16WCE, 16WCR, 16XWD, 16XWE, 16XWV, 16XXB, 16XXD, 16XXE, 16XXG, or 16XYN sun...
Consequence: If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy: Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
View full details →Recall 12V196000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 19,264 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2013 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR, AND MODEL YEAR 2012 AND 2013 LONESTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH APRIL 4, 2012, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH BOSCH ALTERNATOR FEATURE CODES 08GGN, 08GGR, 08GHG, OR 08GHH. THE ALTERNATOR CABLE MAY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL INSTALL A STANDOFF BRACKET AND IMPROVE HARNESS ROUTING TO BETTER ROUTE THE ALTERNATOR WIRES AWAY FROM THE POWER STEERING HOSE. THE SAFETY RECALL BEGAN ON JULY 16, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 12V052000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
| 17,867 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 IC BUS CE-C, HC, AND INTERNATIONAL 9400 AND CERTAIN MODEL YEAR 2011 THROUGH 2013 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR, PROSTAR, 9200, AND 9800, AND CERTAIN MODEL YEAR 2013 INTERNATIONAL 9900, VEHICLES, MANUFACTURED FROM DECEMBER 2, 2010, THROUGH JANUARY 26, 2012, AND EQUIPPED WITH BENDIX ATR-6 TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS,...
Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.
Remedy: NAVISTAR WILL NOTIFY OWNERS, AND DEALERS WILL PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 10, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V426000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 5,663 vehicles affected
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2010-2012 PAYSTAR, WORKSTAR, TRANSTAR, AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM JUNE 1, 2009, THROUGH MAY 31, 2011, EQUIPPED WITH A MAXXFORCE 11 OR 13 ENGINE (FEATURE CODE 12UXJ OR 12UXH) AND WITH ALTERNATOR FEATURE CODE 08GGN, 08GGR, 08 GHG, OR 08GHH. THE ALTERNATOR CABLE MAY RUB ON THE HIGH PRESSURE POWER STEERING HOSE, POSSIBLY...
Consequence: AN ELECTRICAL SHORT MAY CAUSE A VEHICLE FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL INSTALL A BRACKET TO ROUTE THE WIRES AWAY FROM THE POWER STEERING HOSE. NAVISTAR DID NOT PROVIDE AN EXPECTED START DATE FOR THE RECALL, BUT AN INTERIM NOTICE WILL BE MAILED TO OWNERS IF PARTS WILL NOT BE...
View full details →Recall 11V252000 — SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
| 2,543 vehicles affected
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR, PAYSTAR, WORKSTAR, TRANSTAR, LONESTAR AND PROSTAR COMMERCIAL TRUCKS MANUFACTURED FROM NOVEMBER 5, 2010, THROUGH MARCH 10, 2011, FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS (ABS)." THE TRAILER ABS FAULT INDICATOR LAMP IN THE INSTRUMENT CLUSTER WILL NOT ILLUMINATE DUE TO A...
Consequence: AN INOPERABLE TRAILER ABS FAULT INDICATOR MAY PREVENT THE DRIVER FROM BEING AWARE OF A TRAILER ABS FAULT CONDITION THEREBY POSSIBLY INCREASING THE RISK OF A CRASH POTENTIALLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy: NAVISTAR WILL NOTIFY OWNERS. DEALERS WILL REPROGRAM OR REPLACE THE BRAKE SYSTEM ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 12, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Recall 11V167000 — SERVICE BRAKES, AIR:SLACK ADJUSTERS:AUTOMATIC
| 33 vehicles affected
Defect: NAVISTAR IS RECALL CERTAIN MODEL YEAR 2011 AND 2012 INTERNATIONAL DURASTAR AND WORKSTAR COMMERCIAL TRUCKS MANUFACTURED FROM OCTOBER 19, 2010, AND FEBRUARY 3, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK...
Consequence: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, REDUCING BRAKING CAPACITY AND, IN SOME CASES, CAUSING THE VEHICLE TO PULL TO ONE SIDE. REDUCED BRAKING PERFORMANCE AND/OR LOSS OF STEERING CONTROL INCREASES THE RISK OF A CRASH.
Remedy: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUBJECT SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT APRIL 1, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
View full details →Owner Complaints for the 2011 INTERNATIONAL WORKSTAR
No complaints have been filed with NHTSA for the 2011 INTERNATIONAL WORKSTAR.
Safety Rating for the 2011 INTERNATIONAL WORKSTAR
NHTSA has not yet tested the 2011 INTERNATIONAL WORKSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2011 INTERNATIONAL WORKSTAR
NAVISTAR, INC has issued 12 technical service bulletins (TSBs) for the 2011 INTERNATIONAL WORKSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
IK0100025 — STRUCTURE:FRAME AND MEMBERS
Block Heater Element Hitting the Front Crossmember
IK1300018 — POWER TRAIN
Transmission Jumping Out of Gear; manual transmission only
IK1600068 — ENGINE
Engine Cover Appears to be Scuffed
IK1600149 — EQUIPMENT
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield between June 2010 and February 2012. This does not affect Escobedo built vehicles.
SP-13503 — ENGINE
NAVISTAR: EMISSIONS RECALL ON CERTAIN TRUCKS THAT DO NOT MEET EMISSIONS REQUIREMENTS AND NEED INSTALLED AN UPDATED ENGINE CONTROL MODULE (ECM) CALIBRATION TO BRING IT WITHIN SPECIFIED LIMITS OF CERTIFICATION. MODELS 2010-2013 PAYSTAR, PROSTAR, TRANSTAR, WORKSTAR WITH MAXXFORCE 11 ENGINES. *PE
IK-1300086 — ELECTRONIC STABILITY CONTROL (ESC)
INTERNATIONAL: THE STABILITY CONTROL HAS BEEN UPDATED FROM HIGH TO MEDIUM TUNING DUE TO UNWARRANTED STABILITY AT LOW SPEED TURNS. MODELS 2009-2011 DURASTAR, WORKSTAR. *PE
IK1300086 — ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
Bendix Stability Control -Customer Satisfaction Performance Improvement on specific Emergency/Tanker applications; Only models built From March 2009 through August 2011 and only for Emergency/Tanker applications.
AFC-12949 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
NAVISTAR: THE RECALIBRATION OF ENGINE ELECTRONIC CONTROL MODULE (ECM) IS REQUIRED TO BE UPDATED, WITH LATEST SOFTWARE, TO PREVENT POSSIBLE DOWNTIME OF TRUCKS, DUE TO DIESEL PARTICULATE FILTER (DPF) OVERLOAD. MODELS 2011-2012 WORKSTAR, DURASTAR, CE C BUS, CE S BUS, HC C BUS, RE C BUS, RE S BUS, 1300...
IK1600166 — EQUIPMENT
Water leaks through Cab Cowl pass-through connections
AFC-11931 — ENGINE AND ENGINE COOLING
NAVISTAR: HVAC FRONT INSIDE MODULE DRAIN REPAIR AND GREASE APPLICATION FOR EXHAUST GAS RECIRCULATION (EGR) VALVE. *KB
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2011 INTERNATIONAL WORKSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INTERNATIONAL WORKSTAR
- 2006 INTERNATIONAL WORKSTAR — 0 complaints
- 2007 INTERNATIONAL WORKSTAR — 0 complaints
- 2008 INTERNATIONAL WORKSTAR — 0 complaints
- 2009 INTERNATIONAL WORKSTAR — 0 complaints
- 2010 INTERNATIONAL WORKSTAR — 0 complaints
- 2011 INTERNATIONAL WORKSTAR (current)
- 2012 INTERNATIONAL WORKSTAR — 0 complaints
- 2013 INTERNATIONAL WORKSTAR — 0 complaints
- 2014 INTERNATIONAL WORKSTAR — 0 complaints
- 2015 INTERNATIONAL WORKSTAR — 0 complaints
- 2016 INTERNATIONAL WORKSTAR — 1 complaint
Other INTERNATIONAL Models
- INTERNATIONAL 4300 — 58 total complaints
- INTERNATIONAL PROSTAR — 52 total complaints
- INTERNATIONAL LT — 28 total complaints
- INTERNATIONAL INTERNATIONAL — 26 total complaints
- INTERNATIONAL CE — 24 total complaints
- INTERNATIONAL SCHOOL BUS — 21 total complaints
- INTERNATIONAL 4400 — 11 total complaints
- INTERNATIONAL 9900I — 10 total complaints