2018 INFINITI QX60 — Problems, Recalls & Safety Data
5/5
Safety Rating
51
Owner Complaints
1
Recall
31
Service Bulletins
0
Investigations
Overview of the 2018 INFINITI QX60
The 2018 INFINITI QX60 has received a total of 51 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP. 31 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (11 complaints), Service Brakes (7 complaints), and Electrical System (6 complaints).
Recalls for the 2018 INFINITI QX60
NHTSA has recorded 1 recall for the 2018 INFINITI QX60, potentially affecting up to 391,479 vehicles.
Recall 19V807000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 391,479 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake...
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669....
View full details →Owner Complaints for the 2018 INFINITI QX60
51 complaints have been filed with NHTSA for the 2018 INFINITI QX60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 11 | 0 | 0 | 0 | 0 |
| Service Brakes | 7 | 1 | 0 | 6 | 0 |
| Electrical System | 6 | 0 | 0 | 0 | 0 |
| Engine | 6 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 3 | 1 | 0 | 3 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Seats | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 1 | 0 | 6 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is nothing wrong after 3 subsequent visits after the first transmission installation. Vehicle pretty much totaled due to main component failure.
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is nothing wrong after 3 subsequent visits after the first transmission installation. Vehicle pretty much totaled due to main component failure.
1. Airbags and seatbelt lights: The vehicle airbags light and seatbelt lights keeps flashing and after taking it to the dealer, they keep suggesting buying a new passenger seat assembly coasting thousands of dollars. Many similar complaints online with no resolutions or temporary solutions by the dealers. 2. CVT transmission problem: Vehicle jerking, and hesitating when driving. Vehicle also struggling to find the right amount of power. Dealer installed new transmission for free under extended manufacturer warranty. Problem is still there and has gotten worse. Struggling to accelerate or even lose power. Vehicle not in a drivable state with significant safety issue. Dealer insists there is nothing wrong after 3 subsequent visits after the first transmission installation. Vehicle pretty much totaled due to main component failure.
While driving, the vehicle often brakes and accelerates without my control. I've reported this issue before. My brakes are fine, according to the vehicle status.
While driving, the vehicle often brakes and accelerates without my control. I've reported this issue before. My brakes are fine, according to the vehicle status.
Safety Rating for the 2018 INFINITI QX60
The 2018 INFINITI QX60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2018 INFINITI QX60
Nissan North America, Inc. has issued 31 technical service bulletins (TSBs) for the 2018 INFINITI QX60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB21-023B — POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-055A — ELECTRICAL SYSTEM
INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB18-011A — ELECTRICAL SYSTEM
INFINITI; MICROPHONE DOES NOT WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-002c — EQUIPMENT
2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-002c — ELECTRICAL SYSTEM
2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-035a — EQUIPMENT
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-035a — ELECTRICAL SYSTEM
SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-005a — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-018 — ELECTRICAL SYSTEM
POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: ï· Intelligent Key ï· Back door request switch, located on the back door...
ITB20-018 — EQUIPMENT
POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the: ï· Intelligent Key ï· Back door request switch, located on the back door...
Showing 10 of 31 technical service bulletins.
NHTSA Investigations for the 2018 INFINITI QX60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX60
- 2014 INFINITI QX60 — 266 complaints
- 2015 INFINITI QX60 — 124 complaints
- 2016 INFINITI QX60 — 35 complaints
- 2017 INFINITI QX60 — 96 complaints
- 2018 INFINITI QX60 (current)
- 2019 INFINITI QX60 — 52 complaints
- 2020 INFINITI QX60 — 39 complaints
- 2022 INFINITI QX60 — 23 complaints
- 2023 INFINITI QX60 — 45 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
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- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints