2017 INFINITI QX60 — Problems, Recalls & Safety Data
5/5
Safety Rating
96
Owner Complaints
2
Recalls
29
Service Bulletins
0
Investigations
Overview of the 2017 INFINITI QX60
The 2017 INFINITI QX60 has received a total of 96 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP. 29 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (20 complaints), Electrical System (13 complaints), and Power Train (11 complaints).
Recalls for the 2017 INFINITI QX60
NHTSA has recorded 2 recalls for the 2017 INFINITI QX60, potentially affecting up to 606,603 vehicles.
Recall 19V807000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 391,479 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake...
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669....
View full details →Recall 18V601000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
| 215,124 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
Consequence: A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
Remedy: Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid...
View full details →Owner Complaints for the 2017 INFINITI QX60
96 complaints have been filed with NHTSA for the 2017 INFINITI QX60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 20 | 0 | 0 | 0 | 0 |
| Electrical System | 13 | 0 | 0 | 0 | 0 |
| Power Train | 11 | 2 | 0 | 1 | 0 |
| Unknown Or Other | 11 | 1 | 0 | 0 | 0 |
| Service Brakes | 9 | 2 | 0 | 2 | 0 |
| Vehicle Speed Control | 7 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 1 | 0 | 1 | 0 |
| Structurebody | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 2 | 0 | 2 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemalternatorgeneratorregulator | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkagesdoorslatch | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 1 | 0 | 3 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
While driving, the vehicle displayed an engine malfunction warning followed by a low oil pressure warning. I pulled over and waited. The oil level was checked and was not empty. The warning lights briefly went out, but shortly afterward the engine lost power. When attempting to restart the vehicle, the engine began knocking. The vehicle became inoperable and required towing. This was a sudden engine failure with no prior indication of oil loss, leak, or neglect. This created a safety concern due to sudden loss of power while driving.
While driving, the vehicle displayed an engine malfunction warning followed by a low oil pressure warning. I pulled over and waited. The oil level was checked and was not empty. The warning lights briefly went out, but shortly afterward the engine lost power. When attempting to restart the vehicle, the engine began knocking. The vehicle became inoperable and required towing. This was a sudden engine failure with no prior indication of oil loss, leak, or neglect. This created a safety concern due to sudden loss of power while driving.
The car died suddenly while driving. The battery is only a few months old. Prior to dying a few warning lamps suddenly came on but there was no prior warning. The engine did not overheat, there was no smoke, or check engine light until the car suddenly died. I have been advised that I need a new engine. I have been researching and it appears many others have similar issues with their Infiniti engines. Its [XXX] Please look into this. It’s odd to me that so many folks engines have died at what is actually low mileage. It’s also pretty frustrating and depressing, the repairs can go up to the cost of a new vehicle, when this appears to be a design flaw. I’m starting to meet way to many folks whose Infiniti or Nissan suddenly needs a new trans or engine as soon as the warranty ends. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Timing chain completely went when I had been complaining of a noise while it was under warranty. I was stranded on the side of the road. The starter completely went while driving. Now, I am told the transfer case is bad and I had to pull on side of road to a repair shop.
Timing chain completely went when I had been complaining of a noise while it was under warranty. I was stranded on the side of the road. The starter completely went while driving. Now, I am told the transfer case is bad and I had to pull on side of road to a repair shop.
Safety Rating for the 2017 INFINITI QX60
The 2017 INFINITI QX60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2017 INFINITI QX60
Nissan North America, Inc. has issued 29 technical service bulletins (TSBs) for the 2017 INFINITI QX60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB24-001A — ENGINE AND ENGINE COOLING
ENGINE SUPPORT TOOLS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB03-051Q — EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001C — POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB18-006B — EQUIPMENT ADAPTIVE/MOBILITY
2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-037C — EQUIPMENT
INFINITI; DISPLAY CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-012C — ELECTRICAL SYSTEM
INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-047a — WHEELS
2017 QX60; WHEEL ALIGNMENT AND ICC SENSOR ADJUSTMENT SERVICE INFORMATION This bulletin is no longer applicable. Discard previous versions of ITB17-047.
ITB16-035b — POWER TRAIN
2015-2017 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT This bulletin has been superseded by ITB15-012. Please discard previous versions of this bulletin.
ITB19-022 — ELECTRICAL SYSTEM
2017-2019 QX60; MIL ON WITH DTC P0087 STORED IF YOU CONFIRM The Malfunction Indicator Light (MIL) is ON with Diagnostic Trouble Code (DTC) P0087 (FRP CONTROL SYSTEM) stored in the Engine Control Module (ECM), AND The fuel level indicates ¼ or less. ACTION Reprogram the ECM, if applicable.
ITB19-010 — FUEL SYSTEM, GASOLINE
2016-2018 QX60; MIL ON WITH DTC P2097, P2099, P0171 AND/OR P0174 This bulletin applies only to vehicles equipped with the VQ35DE engine only. IF YOU CONFIRM The MIL is ON with one or more of the following Air/Fuel (A/F) Sensor DTCs stored: - P0171 (Fuel Injection System Function) - P0174...
Showing 10 of 29 technical service bulletins.
NHTSA Investigations for the 2017 INFINITI QX60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX60
- 2014 INFINITI QX60 — 266 complaints
- 2015 INFINITI QX60 — 124 complaints
- 2016 INFINITI QX60 — 35 complaints
- 2017 INFINITI QX60 (current)
- 2018 INFINITI QX60 — 51 complaints
- 2019 INFINITI QX60 — 52 complaints
- 2020 INFINITI QX60 — 39 complaints
- 2022 INFINITI QX60 — 23 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints