2015 INFINITI QX60 — Problems, Recalls & Safety Data
5/5
Safety Rating
124
Owner Complaints
3
Recalls
48
Service Bulletins
0
Investigations
Overview of the 2015 INFINITI QX60
The 2015 INFINITI QX60 has received a total of 124 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS:FRONTAL. 48 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (21 complaints), Unknown Or Other (20 complaints), and Engine (16 complaints).
Recalls for the 2015 INFINITI QX60
NHTSA has recorded 4 recalls for the 2015 INFINITI QX60, potentially affecting up to 3,299,678 vehicles.
Recall 16V244000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 3,296,947 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the...
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace...
View full details →Recall 15V681000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
| 919 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as...
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 15V681000 — AIR BAGS:FRONTAL
| 919 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as...
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
View full details →Recall 15V012000 — SERVICE BRAKES
| 893 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.
Consequence: The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
View full details →Owner Complaints for the 2015 INFINITI QX60
124 complaints have been filed with NHTSA for the 2015 INFINITI QX60. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 21 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 20 | 2 | 1 | 1 | 0 |
| Engine | 16 | 0 | 0 | 0 | 0 |
| Electrical System | 13 | 2 | 0 | 0 | 0 |
| Air Bags | 12 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 7 | 1 | 0 | 0 | 0 |
| Service Brakes | 5 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 0 | 0 | 0 | 0 |
| Structurebody | 4 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 3 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 3 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 3 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 1 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Steering | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontalpassenger Sideinflator Module | 1 | 0 | 0 | 0 | 0 |
| Electrical Systeminstrument Panelspeedometerodometer | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingheadlights | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmission | 1 | 0 | 0 | 0 | 0 |
| Power Traindriveline | 1 | 0 | 0 | 0 | 0 |
| Visibilitysunmoon Roof Assembly | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures involving the engine/emissions system, braking system, and suspension. The vehicle displayed a check engine warning light, and the selling dealer, CarMax Schaumburg, confirmed issues requiring repair, including a faulty oxygen sensor, brake-related repairs, and a suspension link. The vehicle was taken in for service, parts were ordered, and repairs were performed. Despite these repairs, the same issues reoccurred, requiring the vehicle to be returned for additional repair attempts. The problems were therefore reproduced after the initial repair, confirming the existence of unresolved defects. The vehicle was not reliably safe during this period. These failures posed safety risks due to reduced braking reliability, compromised vehicle stability, and engine performance concerns, which could affect drivability and safe operation under normal conditions. The defects were confirmed and serviced by the dealer, as documented through service communications and voicemail messages from CarMax. Warning indicators, including the check engine light, were present prior to repair and prompted service visits. Exact mileage at the time of the incidents is UNKNOWN, as it was not clearly disclosed at purchase. Before the issues were fully and permanently resolved, the vehicle was repossessed, resulting in the loss of the vehicle while unresolved safety and mechanical defects existed. The repossession prevented further inspection or repair by the consumer. The repaired components and service records should be available for inspection through the dealer. No police or insurance inspection occurred in connection with a collision, as the issue involved mechanical and safety defects rather than an accident.
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures involving the engine/emissions system, braking system, and suspension. The vehicle displayed a check engine warning light, and the selling dealer, CarMax Schaumburg, confirmed issues requiring repair, including a faulty oxygen sensor, brake-related repairs, and a suspension link. The vehicle was taken in for service, parts were ordered, and repairs were performed. Despite these repairs, the same issues reoccurred, requiring the vehicle to be returned for additional repair attempts. The problems were therefore reproduced after the initial repair, confirming the existence of unresolved defects. The vehicle was not reliably safe during this period. These failures posed safety risks due to reduced braking reliability, compromised vehicle stability, and engine performance concerns, which could affect drivability and safe operation under normal conditions. The defects were confirmed and serviced by the dealer, as documented through service communications and voicemail messages from CarMax. Warning indicators, including the check engine light, were present prior to repair and prompted service visits. Exact mileage at the time of the incidents is UNKNOWN, as it was not clearly disclosed at purchase. Before the issues were fully and permanently resolved, the vehicle was repossessed, resulting in the loss of the vehicle while unresolved safety and mechanical defects existed. The repossession prevented further inspection or repair by the consumer. The repaired components and service records should be available for inspection through the dealer. No police or insurance inspection occurred in connection with a collision, as the issue involved mechanical and safety defects rather than an accident.
Shortly after purchasing this used vehicle from CarMax, the vehicle began experiencing serious mechanical failures involving the engine/emissions system, braking system, and suspension. The vehicle displayed a check engine warning light, and the selling dealer, CarMax Schaumburg, confirmed issues requiring repair, including a faulty oxygen sensor, brake-related repairs, and a suspension link. The vehicle was taken in for service, parts were ordered, and repairs were performed. Despite these repairs, the same issues reoccurred, requiring the vehicle to be returned for additional repair attempts. The problems were therefore reproduced after the initial repair, confirming the existence of unresolved defects. The vehicle was not reliably safe during this period. These failures posed safety risks due to reduced braking reliability, compromised vehicle stability, and engine performance concerns, which could affect drivability and safe operation under normal conditions. The defects were confirmed and serviced by the dealer, as documented through service communications and voicemail messages from CarMax. Warning indicators, including the check engine light, were present prior to repair and prompted service visits. Exact mileage at the time of the incidents is UNKNOWN, as it was not clearly disclosed at purchase. Before the issues were fully and permanently resolved, the vehicle was repossessed, resulting in the loss of the vehicle while unresolved safety and mechanical defects existed. The repossession prevented further inspection or repair by the consumer. The repaired components and service records should be available for inspection through the dealer. No police or insurance inspection occurred in connection with a collision, as the issue involved mechanical and safety defects rather than an accident.
Odometer Fraud. The contact purchased a 2015 Infinity QX60. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 99,500. It was later discovered that the mileage on the title was 165,000. The vehicle was taken to the dealer for an oil change, and the contact was informed about the mileage discrepancy.
Transmission is shuttering when pushing on the gas
Safety Rating for the 2015 INFINITI QX60
The 2015 INFINITI QX60 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2015 INFINITI QX60
Nissan North America, Inc. has issued 48 technical service bulletins (TSBs) for the 2015 INFINITI QX60. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
ITB13-055D — POWER TRAIN
CVT/TCM CALIBRATION DATA âWRITEâ PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A — ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
QX60 CVT - WE - — POWER TRAIN
CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure client satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address client concerns including those expressed by clients in the class actions, INFINITI will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly...
ITB15-011C — POWER TRAIN
ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
2015-2018 QX60 C — POWER TRAIN:AUTOMATIC TRANSMISSION
CVT Variable Transmission (CVT) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the following vehicle: 2015-2018 QX60 *Not including QX60 Hybrid model vehicles The approved settlement...
ITB18-006B — ELECTRICAL SYSTEM
2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-059B — ELECTRICAL SYSTEM
INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB10-017E — EQUIPMENT
AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-004a — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
2015 QX60; SHIFT LOCK COVER This bulletin is no longer applicable. Please discard previous versions of this bulletin.
ITB20-004 — SEATS
2013 JX AND 2014-2019 QX60; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat: ï· - Heating and cooling features do not operate And ï· - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or...
Showing 10 of 48 technical service bulletins.
NHTSA Investigations for the 2015 INFINITI QX60
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the INFINITI QX60
- 2014 INFINITI QX60 — 266 complaints
- 2015 INFINITI QX60 (current)
- 2016 INFINITI QX60 — 35 complaints
- 2017 INFINITI QX60 — 96 complaints
- 2018 INFINITI QX60 — 51 complaints
- 2019 INFINITI QX60 — 52 complaints
- 2020 INFINITI QX60 — 39 complaints
Other INFINITI Models
- INFINITI G35 — 1,851 total complaints
- INFINITI G37 — 718 total complaints
- INFINITI QX56 — 700 total complaints
- INFINITI Q50 — 687 total complaints
- INFINITI FX35 — 576 total complaints
- INFINITI M35 — 568 total complaints
- INFINITI QX4 — 386 total complaints
- INFINITI M45 — 372 total complaints