2020 INFINITI QX60 — Problems, Recalls & Safety Data

I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total failure of both the primary hood latch and the secondary safety latch system, which are specifically designed to prevent this type of occurrence. The incident created an extremely dangerous situation with a high risk of a catastrophic collision, serious injury, or death to myself and other motorists. I was fortunate to maintain control of the vehicle and safely slow down without a crash. This was a near-miss catastrophic event caused by a critical safety system failure. A hood opening at highway speed creates total loss of visibility and represents a severe hazard to roadway safety. The vehicle is currently being preserved without repair so that the failure can be properly evaluated. I am reporting this incident so it can be investigated for potential design, manufacturing, or mechanical defects that could affect other drivers. Sincerely, Robert Ponger

I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total failure of both the primary hood latch and the secondary safety latch system, which are specifically designed to prevent this type of occurrence. The incident created an extremely dangerous situation with a high risk of a catastrophic collision, serious injury, or death to myself and other motorists. I was fortunate to maintain control of the vehicle and safely slow down without a crash. This was a near-miss catastrophic event caused by a critical safety system failure. A hood opening at highway speed creates total loss of visibility and represents a severe hazard to roadway safety. The vehicle is currently being preserved without repair so that the failure can be properly evaluated. I am reporting this incident so it can be investigated for potential design, manufacturing, or mechanical defects that could affect other drivers. Sincerely, Robert Ponger

I am submitting this formal safety defect complaint regarding a serious and life-threatening incident involving my 2020 Infiniti QX60. While traveling at approximately 60 miles per hour on a public highway, the vehicle’s hood suddenly and violently flew fully open without warning. This resulted in an immediate and complete loss of forward visibility while the vehicle was in motion.The hood had been properly closed prior to driving, and there were no warning indicators, unusual noises, or prior issues suggesting a problem with the latch mechanism. This event appeared to involve a total failure of both the primary hood latch and the secondary safety latch system, which are specifically designed to prevent this type of occurrence. The incident created an extremely dangerous situation with a high risk of a catastrophic collision, serious injury, or death to myself and other motorists. I was fortunate to maintain control of the vehicle and safely slow down without a crash. This was a near-miss catastrophic event caused by a critical safety system failure. A hood opening at highway speed creates total loss of visibility and represents a severe hazard to roadway safety. The vehicle is currently being preserved without repair so that the failure can be properly evaluated. I am reporting this incident so it can be investigated for potential design, manufacturing, or mechanical defects that could affect other drivers. Sincerely, Robert Ponger

I have a 2020 Infiniti QX60. While driving on the interstate I75 the check engine light came on and the car lost power. This was very dangerous as it could have caused a very serious accident. Had to have car towed to dealership. Was told that the transmission needed to be replaced at a cost of $8,600. This suv has only about 75,000 miles. Upon checking the internet I found that this transmission issue has been a problem for a number of years and Infiniti has not adequately addressed it. This is a safety issue and Infiniti should take ownership and fix problem.

I was driving my vehicle and as I was making a turn lost power and almost got struct by a vehicle coming from the other direction I regained power and immediately called Infiniti dealership and spoke to service advisor to have vehicle inspected I recently had the cvt transmission replaced a month prior when I brought suv in I was informed it was not the transmission but the right shaft seal and transfer case were leaking and low on fluid causing the power loss I was told that there was a tsb issued by Nissan in regards to this I believe this should be changed to a recall especially being a chronic issue with these vehicles there should be a safety recall cause of the power loss thank God I regained power I had my wife and kids in the vehicle and was a very nerve racking scenario I contacted corporate Infiniti but they were not helpful at all