Technical Service Bulletin ITB20-018 — 2018 INFINITI QX60

EQUIPMENT

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Bulletin Details

TSB ID ITB20-018
Manufacturer
Vehicle 2018 INFINITI QX60
Component EQUIPMENT
Communication Date

Bulletin Summary

POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the:  Intelligent Key  Back door request switch, located on the back door  Automatic back door switch, located on the instrument lower panel LH And DTC B2409 is either current or has been stored in the past. ACTION Replace the automatic back door control module.  Refer to the Electronic Service Manual (ESM) section: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > WITH INTELLIGENT KEY SYSTEM > REMOVAL AND INSTALLATION > AUTOMATIC BACK DOOR CONTROL MODULE.

About Technical Service Bulletins

A Technical Service Bulletin (TSB) is a document issued by a vehicle manufacturer to its dealers, describing a known issue with a specific vehicle or set of vehicles and the recommended procedure to fix it. Unlike recalls, TSBs are not mandatory and are typically only performed if an owner reports the related issue. However, TSBs can be an indicator of common problems with a vehicle.

Other TSBs for the 2018 INFINITI QX60

ITB21-023B POWER TRAIN
ITB17-055A ELECTRICAL SYSTEM
ITB18-011A ELECTRICAL SYSTEM
ITB19-002c EQUIPMENT
ITB19-002c ELECTRICAL SYSTEM
ITB18-035a EQUIPMENT
ITB18-035a ELECTRICAL SYSTEM
ITB19-005a EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ITB20-018 ELECTRICAL SYSTEM
ITB17-043b EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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