2016 HONDA PILOT — Problems, Recalls & Safety Data

Our fuel pump went out, causing us to be stranded and having to have our Honda Pilot toward 45 minutes away to the Honda dealer to have it replaced. There were no warning lights on until we were going down the highway and all of a sudden the dash warning codes were flashing like crazy. We turned our car off, then when we turned it back everything kept flashing, many warning lights at once. Honda diagnosed with Code P0098 and replaced the high pressure fuel pump. There was a recall made the week after we had ours fixed, but not for our model.

When driving vehicle shuts off for no reason. Then I have to put my four-way on and turn my vehicle back on. It has already happened four times, and no one seems to know what the problem is or what is causing the issue.

Three times at a stop light my car goes into the engine idle stop mode and when the light turns green my car won’t get out of the mode. I have to put it into park and restart the car to go. I have almost been hit twice.

On Friday, January 30th, I took my car into Bill Pearce Courtesy Honda in Reno NV, to get a pretty big service done for $3400. Basically the 100k service with new timing belt, spark plugs, etc. I wanted to make sure that this car would last 3-5 more years. A week later, my [XXX] old daughter took my car to the ski mountain for work and on the way, the car started making a loud knocking sound and started losing power. She called me in fear so I talked her through pulling off on the next exit. I met her up at the mountain and called a tow truck and had them tow to the Bill Pearce Courtesy Honda service department. The following day, which was Monday, I got a call from the service rep and he said they were going to figure out what was going on. At the end of the day I got a call stating that the computer diagnostics said the issue was there Rod Bearings and they were going to drop the oil pan the following day to see how bad the damage was. As it turns out, Honda said that the short block will need to be replaced. That’s the bottom half of the engine. This will cost more than the car is worth and I just spent thousands on maintenance. So, Honda is giving me a Goodwill discount of 50%, but I still have to come up with $3800 for the fix. After doing much research, this is a known issue for other Hondas and Acura's, but my VIN wasn’t under the recall. I feel like this is a miss on Honda’s part and now I’m out of a vehicle and cash to get it fixed. The car hasn’t been fixed yet. They are waiting for the short block part to come in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The engine began sputtering and then shut off. I had it towed in to a third party mechanic we frequently use, and they confirmed that the engine had seized, and they could not ascertain the cause. It didn't seem to have anything to do with low oil. I wondered if it was an issue with the fuel pumps failing again, because they recently failed and we had to have them replaced. I checked our VIN number to see if there were any recalls for our 2016 Honda Pilot, and there weren't, but I did find recalls for 2016 Honda Pilots related to fuel pump failure (ID# 23V858000) and engine damage from connecting rod bearing wear (ID# 23V751000). I shared this information with the third party mechanic, and they suggested that this could very well be the cause of engine failure. I'm concerned that my Pilot has suffered related failures but was not included in the recall. I have reached out to the Honda hotline included in this site, and they asked me to have the vehicle towed to the dealership for a diagnostic, after which I can submit a Goodwill Request to Honda for them to consider covering expenses related to engine replacement, but again, my concern is these issues seem to be related to the relevant recalls that do not technically apply to my VIN number. If helpful, I can file a follow-up complaint once I have documentation from the diagnostic.