2011 HONDA PILOT — Problems, Recalls & Safety Data
4/5
Safety Rating
384
Owner Complaints
11
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2011 HONDA PILOT
The 2011 HONDA PILOT has received a total of 384 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 11 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. 8 technical service bulletins have been issued by Honda (American Honda Motor Co.) for this model year. The most commonly reported problems involve the Air Bags (67 complaints), Service Brakes (39 complaints), and Steering (34 complaints).
Recalls for the 2011 HONDA PILOT
NHTSA has recorded 11 recalls for the 2011 HONDA PILOT, potentially affecting up to 6,847,588 vehicles.
Recall 19V502000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 9,555 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
View full details →Recall 19V378000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 19,138 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's...
View full details →Recall 18V661000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,355,406 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S....
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
View full details →Recall 18V268000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 1,335 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Consequence: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this...
View full details →Recall 18V042000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 691,726 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South...
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
View full details →Recall 17V545000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 3,257 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Consequence: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A,...
View full details →Recall 17V030000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 977,708 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii,...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer...
View full details →Recall 16V346000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 2,719,386 vehicles affected
Defect: Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina,...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
View full details →Recall 13V016000 — AIR BAGS
| 748,481 vehicles affected
Defect: Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
Consequence: The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Remedy: Honda will notify owners and instruct them to take their vehicle to a Honda dealer. The dealer will inspect the driver's airbag module and replace it if necessary, free of charge. The recall began on March 14, 2013. Owners may...
View full details →Recall 11V468000 — SEAT BELTS:FRONT:WEBBING
| 310,773 vehicles affected
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2009-2011 PILOT VEHICLES MANUFACTURED FROM MARCH 13, 2008, THROUGH AUGUST 30, 2011. THERE IS A POSSIBILITY THAT THE STITCHING THAT SECURES THE END OF THE DRIVER AND FRONT PASSENGER LAP SECTION OF THE SEATBELT MAY BE INCOMPLETE OR MISSING.
Consequence: IF THE STITCHING IS INCOMPLETE OR MISSING, THE SEATBELT MAY DETACH FROM THE ANCHOR WEBBING, INCREASING THE RISK OF PERSONAL INJURY IN A CRASH.
Remedy: HONDA DEALERS WILL CONDUCT A SPECIALIZED INSPECTION OF THE DRIVER AND FRONT PASSENGER SEATBELTS, AND IF NECESSARY, REPLACE THE SEATBELTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 5, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
View full details →Recall 10V640000 — SUSPENSION
| 10,823 vehicles affected
Defect: HONDA IS RECALLING CERTAIN MODEL YEAR 2010-2011 HONDA ACCORD V6 AND MODEL YEAR 2011 HONDA PILOT VEHICLES. THE BOLTS THAT ATTACH THE LOWER LEFT AND RIGHT FRONT DAMPER BRACKET TO THE FRONT SUSPENSION AND THE SPINDLE NUTS ON THE PILOT MAY NOT HAVE BEEN PROPERLY TIGHTENED WHICH MAY RESULT IN LOSS OF STEERING. THE SPINDLE NUTS FOR THE AXLE ON...
Consequence: LOSS OF STEERING INCREASES THE RISK OF A CRASH.
Remedy: DEALER WILL INSPECT AND REPLACE ANY LOOSE FRONT DAMPER BRACKET BOLTS OR SPINDLE NUTS ON THE PILOT IF NECESSARY. DEALER WILL INSPECT AND REPLACE THE SPINDLE NUTS ON THE ACCORD V6 IF NECESSARY. THE SAFETY RECALL BEGAN DECEMBER 23, 2010....
View full details →Owner Complaints for the 2011 HONDA PILOT
384 complaints have been filed with NHTSA for the 2011 HONDA PILOT. Below is a breakdown by vehicle component.
Most Recent Complaints
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.
Safety Rating for the 2011 HONDA PILOT
The 2011 HONDA PILOT received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2011 HONDA PILOT
Honda (American Honda Motor Co.) has issued 8 technical service bulletins (TSBs) for the 2011 HONDA PILOT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
A13-082 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Service bulletin - American Honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align which can lead to spark...
TAKATA_TEXT MESS — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TEXT MESSAGES SENT TO REMIND OWNERS OF THE TAKATA RECALL AND TO SCHEDULE AN APPOINTMENT AT THEIR EARLIEST CONVENIENCE.
ATS160715 — ENGINE
"TECHLINE SUMMARY ARTICLE - IF THE ENGINE IS OVERHEATING AND THERES ENGINE OIL MIXED IN THE COOLANT RESERVOIR, CHANCES ARE THE CYLINDER HEAD MAY BE CRACKED. A CRACK MAY FORM UNDER THE FRONT AND/OR REAR CAMSHAFT AT THE JOURNALS AND IS A RARE OCCURRENCE. YOU CAN SEE THIS CRACK FROM...
WE - A13-082 — ENGINE
SERVICE BULLETIN - WARRANTY EXTENSION: MIL COMES ON WITH DTCS P0301 THRU P0304 - THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN, WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 NO. 1 CYLINDER MISFIRE DETECTED, P0302 NO. 2 CYLINDER MISFIRE DETECTED, P0303 NO. 3...
SVC-13-003 — STRUCTURE:BODY:TAILGATE
HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENDED WARRANTY HAS BEEN ISSUED REGARDING THE TAILGATE AND CHROME TRIM CORROSION, RUST SPOTS OR STAINS. MODEL 2009-2011 PILOT. *PE
AER-13060-A — SUSPENSION:FRONT:WHEEL BEARING
HONDA: ENGINEERING REQUEST FOR AN INVESTIGATION DUE TO A NOISE, LIKE MOANING, OR HUMMING, OR DRONING, OCCURRING WHILE DRIVING, COMING FROM FRONT WHEEL BEARING. MODELS 2011-2013 PILOT. *PE
SB-11-033 — ENGINE AND ENGINE COOLING:ENGINE
HONDA: THE ENGINE OIL LEVEL IS LOW ON THE DIPSTICK, AND THE MALFUNCTION LIGHT MAY BE ON WITH STORED TROUBLE CODES DUE TO A SOFTWARE PROBLEM. *RM
AER-10090B — VISIBILITY:SUN/MOON ROOF ASSEMBLY
HONDA: SUNROOF GLASS CONCERN. INSPECT CERTAIN VEHICLES WITH A COMPLAINT THE SUNROOF GLASS IS BROKEN, CRACKED OR SHATTERED. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO ATTEMPTING TO HAVE IT REPAIRED. *PE
NHTSA Investigations for the 2011 HONDA PILOT
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HONDA PILOT
- 2006 HONDA PILOT — 329 complaints
- 2007 HONDA PILOT — 265 complaints
- 2008 HONDA PILOT — 164 complaints
- 2009 HONDA PILOT — 174 complaints
- 2010 HONDA PILOT — 142 complaints
- 2011 HONDA PILOT (current)
- 2012 HONDA PILOT — 224 complaints
- 2013 HONDA PILOT — 360 complaints
- 2014 HONDA PILOT — 148 complaints
- 2015 HONDA PILOT — 133 complaints
- 2016 HONDA PILOT — 2,245 complaints
Other HONDA Models
- HONDA ACCORD — 30,831 total complaints
- HONDA CR-V — 20,109 total complaints
- HONDA CIVIC — 19,776 total complaints
- HONDA ODYSSEY — 15,588 total complaints
- HONDA FIT — 2,686 total complaints
- HONDA RIDGELINE — 2,527 total complaints
- HONDA HR-V — 2,201 total complaints
- HONDA PASSPORT — 2,079 total complaints