2022 GMC YUKON Steering Problems

This is a follow-up to two previous complaints. The first complaint was filed around 5/22/25, and the second complaint was filed around 7/08/25. The complaint is related to a 2022 GMC Yukon that we purchased new. As reported in the previous complaints, we experienced several problems with the suspension and steering of the vehicle. The SUV continues to have a knocking, cracking, snapping noise coming from the front suspension when making a right or left turn, or u-turn. The dealer has made several attempts to fix it, but continues to occur. The warning lights continue to be set on and off, but not as often. The infoentertainment system as well. One of the other reported issues was the low oil warning light coming up and thus oil consumption. The SUV was taken to the dealer on 9/11/25, and the GMC service staff reported the SUV, during the summer hot days,...

On 5/22/2025, I filed a complaint with NHTSA, complaint number 11662650. In the complaint, I reported issues regarding safety concerns that began around October 2023 and were shortly after reported to GMC. Some of the reported issues were concerns with oil consumption due to warning lights coming on; parking warning sensors intermittently coming on; and what appears to be suspension issues as there continues to be a knocking, cracking, and snapping noise coming from the front suspension when making a left or right turn, along with a bumping when in motion, among other issues such as Infotertainment that continues to be an issue. Recently, we took our SUV to a GMC authorized dealer since it was still under warranty and these issues continued to persist and it is getting worse. The vehicle was left around 5/28/25 and picked up on 6/17/25. However, less than a couple of weeks after, we...

See attached document for complaint.

Experienced a sudden loss of steering ability while driving, no collision occurred. Once the vehicle came to a stop still was unable to steer the vehicle.

Vehicle has been in for repair on (4) separate occasions for the same issue. Without warning, several error messages will pop up indicating problems with power steering, suspension, air bags, etc. In all there are 7 or 8 different error messages that all appear at once, but as soon as they do appear the power steering stops working. This has happened both from a cold start and while driving. In total the vehicle has lost power steering on 12-15 separate occasions. The service department at the dealership has had a hard time diagnosing the problem, but recently said that a faulty serial gateway module was to blame. After waiting 1.5 months for a replacement part, I was told that the repair had been made and the vehicle was ready for pick up. Within 5 minutes of leaving the dealership the power steering failed again while driving, forcing me off to...