NHTSA Complaint #11699084 — 2022 GMC YUKON

This is a follow-up to two previous complaints. The first complaint was filed around 5/22/25, and the second complaint was filed around 7/08/25. The complaint is related to a 2022 GMC Yukon that we purchased new. As reported in the previous complaints, we experienced several problems with the suspension and steering of the vehicle. The SUV continues to have a knocking, cracking, snapping noise coming from the front suspension when making a right or left turn, or u-turn. The dealer has made several attempts to fix it, but continues to occur. The warning lights continue to be set on and off, but not as often. The infoentertainment system as well. One of the other reported issues was the low oil warning light coming up and thus oil consumption. The SUV was taken to the dealer on 9/11/25, and the GMC service staff reported the SUV, during the summer hot days, was 1.9, almost two quarts. They asked to drive the SUV for an additional 2000 miles, and it was short by .9 quart. GMC claimed it is normal, but per their recommendations on oil changes, the vehicle would be 7 quarts between oil changes unless the driver checks the level every 1500 to 2000 miles. Not only was the information misleading as they denied to perform any services, but also is a safety concern for the damages it can cause to the vehicle, especially if it goes on safety mode. Around 7/24/25, we submitted a request for a buy-back to GM, which they approved 30 days later; however, they still have not made good on the promise, and the vehicle remains with these safety, operational, and mechanical issues.