2017 GMC ACADIA — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

910

Owner Complaints

12 Crashes 4 Fires

4

Recalls

ACTIVE RECALL

93

Service Bulletins

0

Investigations

Overview of the 2017 GMC ACADIA

The 2017 GMC ACADIA has received a total of 910 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:DRIVELINE:DRIVESHAFT. 93 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (222 complaints), Electrical System (173 complaints), and Unknown Or Other (160 complaints).

Recalls for the 2017 GMC ACADIA

NHTSA has recorded 4 recalls for the 2017 GMC ACADIA, potentially affecting up to 1,000,729 vehicles.

Recall 23V334000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 995,085 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020,...

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Recall 18V358000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 895 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006,...

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Recall 17V516000 — POWER TRAIN:DRIVELINE:DRIVESHAFT

| 2,905 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.

Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number...

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Recall 16V802000 — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

| 1,844 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

Consequence: If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782...

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Owner Complaints for the 2017 GMC ACADIA

910 complaints have been filed with NHTSA for the 2017 GMC ACADIA. Below is a breakdown by vehicle component.

Power Train
Complaints: 222 2 Crashes 1 Injury
Electrical System
Complaints: 173 1 Crash 2 Fires
Unknown Or Other
Complaints: 160 1 Crash 1 Fire 2 Injuries
Air Bags
Complaints: 75 2 Crashes 6 Injuries
Engine
Complaints: 59 1 Fire
Service Brakes
Complaints: 32 1 Crash 1 Injury
Steering
Complaints: 30 1 Crash
Exterior Lighting
Complaints: 24
Electronic Stability Control Esc
Complaints: 13
Seat Belts
Complaints: 12 1 Crash 3 Injuries
Fuelpropulsion System
Complaints: 11
Lane Departure Blind Spot Detection
Complaints: 10
Electrical Systemhorn
Complaints: 8 1 Crash
Suspension
Complaints: 8
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 7
Vehicle Speed Control
Complaints: 7
Wheels
Complaints: 7
Seats
Complaints: 6
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 5
Lane Departure Assist
Complaints: 4
Structurebody
Complaints: 4
Tires
Complaints: 4
Back Over Prevention Warnings
Complaints: 3
Forward Collision Avoidance Warnings
Complaints: 3
Visibilitywiper
Complaints: 3
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 2
Service Brakes Hydraulic
Complaints: 2
Back Over Prevention Rearview System Braking
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Exterior Lightingbrake Lights
Complaints: 1
Forward Collision Avoidance
Complaints: 1
Lane Departure Warning
Complaints: 1
Latcheslockslinkages
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 1
Power Traindrivelinedifferential Unit
Complaints: 1
Power Traindrivelinedriveshaft
Complaints: 1 1 Crash
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
Complaints: 1
Service Brakes Hydraulicpower Assistvacuum
Complaints: 1
Tether Lower Anchor On Car Seat Or Vehicle
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Traction Control System
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1 1 Crash 1 Injury

Most Recent Complaints

#11719617 | ENGINE | | N/A miles
The engine is spewing oil from the sides of the engine. This is causing overheating and check engine light to come on. Mechanics cannot get an error read on it. There is no oil leak coming from under the engine.
#11717322 | ELECTRICAL SYSTEM | | N/A miles
Thermostat Issue (Steering Assist is Reduced Drive with Care) have changed this sensor 3 times in the past 3 years, there is no excuse for that. The emergency braking almost cause me and my daughter to be hit by a train when my car emergency braked while going over train tracks. this is unexcusable
#11717322 | ENGINE | | N/A miles
Thermostat Issue (Steering Assist is Reduced Drive with Care) have changed this sensor 3 times in the past 3 years, there is no excuse for that. The emergency braking almost cause me and my daughter to be hit by a train when my car emergency braked while going over train tracks. this is unexcusable
Thermostat Issue (Steering Assist is Reduced Drive with Care) have changed this sensor 3 times in the past 3 years, there is no excuse for that. The emergency braking almost cause me and my daughter to be hit by a train when my car emergency braked while going over train tracks. this is unexcusable
On [XXX] my 2017 Acadia Denali started driving poorly and a steering assist reduced message appeared. I had O'Reilly scan for error messages and they were: P0128 and P0826-00. The dealership confirmed that they would need to replace the thermostat. The Buick GMC Beaverton technician made a video of my vehicle: [XXX] My safety was put at risk due to the risk of my steering going out. My car intermittently was having trouble engaging in driving (it randomly acted like it was not firing, it was "jerking"), I heard my cooling fan come on immediately the next day when started my car to drive it to the GMC dealership. I feared that my car would just die going over a mountain pass without cell coverage. On [XXX] I had the same steering assist reduced message and then replaced my thermostat at 39,228 miles. I will need to replace this again, 37,638 miles later. The GMC service technician mentioned that this is a typical problem for my car, and I have discovered a 2022 Acadia recall for their thermostats. Please extend this recall to include the 2017 Acadia. The component was not inspected by the police or insurance rep (yet), but it was inspected by the GMC dealership and O'Reilly veri scan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Safety Rating for the 2017 GMC ACADIA

The 2017 GMC ACADIA received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2017 GMC ACADIA

General Motors, LLC has issued 93 technical service bulletins (TSBs) for the 2017 GMC ACADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

19-NA-206 — POWER TRAIN

This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.

PIT6001B — STEERING

This Preliminary information communicates a technician may replace a steering gear and after programming it, find communication codes set and a loss of steering assist. The technician is advised to place a SPAC case on the new part number now found in EPC. The part will be available by the...

22-NA-181 — POWER TRAIN

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

19NA115 — SERVICE BRAKES, AIR:DISC:PADS

This technical bulletin provides repair information to correct a customer concern of a rear brake squeal noise.

20NA232 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

This service bulletin provides a service procedure to correct a customer concern of Power Liftgate Stops When Opening and/or Will Not Close from Open Position DTC B153F Sets.

20NA232 — STRUCTURE:BODY:HATCHBACK/LIFTGATE

This service bulletin provides a service procedure to correct a customer concern of Power Liftgate Stops When Opening and/or Will Not Close from Open Position DTC B153F Sets.

19NA206 — EQUIPMENT

This service bulletin provides repair information to correct a customer concern of seeing an intermittent Shift to Park message displayed while vehicle is in Park.

PIT5606J — VISIBILITY

This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement.  Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie...

17NA231 — STRUCTURE

This service bulletin provides information to determine the root cause of the water intrusion to the Video Processing Module (VPM) and correct it prior to replacement of the VPM.

19NA243 — EQUIPMENT

This technical bulletin provides a procedure for replacing the body plugs due to water leaking through the body plug above the connector X500 causing the connector to be corroded.

Showing 10 of 93 technical service bulletins.

NHTSA Investigations for the 2017 GMC ACADIA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC ACADIA

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