2013 GMC ACADIA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

189

Owner Complaints

7 Crashes 17 Fires

3

Recalls

ACTIVE RECALL

52

Service Bulletins

1

Investigation

Overview of the 2013 GMC ACADIA

The 2013 GMC ACADIA has received a total of 189 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with AIR BAGS:CRITICAL FASTENERS, SEAT BELTS, AIR BAGS:SIDE/WINDOW. 52 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (37 complaints), Air Bags (27 complaints), and Power Train (27 complaints).

Recalls for the 2013 GMC ACADIA

NHTSA has recorded 3 recalls for the 2013 GMC ACADIA, potentially affecting up to 2,515,870 vehicles.

Recall 21V246000 — AIR BAGS:CRITICAL FASTENERS

| 108 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service...

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Recall 14V266000 — SEAT BELTS

| 1,339,355 vehicles affected

Defect: General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the...

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice...

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Recall 14V118000 — AIR BAGS:SIDE/WINDOW

| 1,176,407 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a...

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at...

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Owner Complaints for the 2013 GMC ACADIA

189 complaints have been filed with NHTSA for the 2013 GMC ACADIA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11717415 | POWER TRAIN | | N/A miles
Dear Sir/Madam, For the 3rd time now, my transmission is being rebuilt. After purchasing it from the dealership and it was still under warranty GMC Bakersfield rebuilt the transmission, then again in 2020 at 119,000 miles it broke down again and All Automatic in Bakersfield rebuilt it for $3500 and now here it is 2026 and only 60.000 miles later again All Automatic is having to rebuilt the transmission again and asking now for another $4950. I was excited to finally hear there was a recall, only to find it was only for 2014 GMC Acadia's. The transmission have failed again and yes it is available for inspection at All Automation in Bakersfield, CA on Quantico. During the course of breaking down the my safety and the safety of my children was at risk. My vehicle was jumping, jerking the RPM's were all over the place and at one point in the course of driving on the freeway it felt like it lost power and nearly stopped. This has been an ongoing problem since the purchase of the vehicle. It has been inspected and diagnosed by All Automatic. There were no warnings, messages or symptoms that were constant. It was sporadically slipping up until the time it gave out. I have spoke to several 2013 GMC Acadia owners who have the exact same problem along with the back light covers falling off and All the plastic coverings on the inside falling off.
#11717415 | UNKNOWN OR OTHER | | N/A miles
Dear Sir/Madam, For the 3rd time now, my transmission is being rebuilt. After purchasing it from the dealership and it was still under warranty GMC Bakersfield rebuilt the transmission, then again in 2020 at 119,000 miles it broke down again and All Automatic in Bakersfield rebuilt it for $3500 and now here it is 2026 and only 60.000 miles later again All Automatic is having to rebuilt the transmission again and asking now for another $4950. I was excited to finally hear there was a recall, only to find it was only for 2014 GMC Acadia's. The transmission have failed again and yes it is available for inspection at All Automation in Bakersfield, CA on Quantico. During the course of breaking down the my safety and the safety of my children was at risk. My vehicle was jumping, jerking the RPM's were all over the place and at one point in the course of driving on the freeway it felt like it lost power and nearly stopped. This has been an ongoing problem since the purchase of the vehicle. It has been inspected and diagnosed by All Automatic. There were no warnings, messages or symptoms that were constant. It was sporadically slipping up until the time it gave out. I have spoke to several 2013 GMC Acadia owners who have the exact same problem along with the back light covers falling off and All the plastic coverings on the inside falling off.
#11672571 | ENGINE | | N/A miles
I bought a 2013 gmc Acadia with a 3.6l engine and I was driving it home, and the engine locked up on me, and it didn’t throw a code or anything, it just shut off and wouldn’t start back up, and later I find out that it had an oil leak from somewhere and now I have to have the engine replaced, which is 13k dollars, the vehicle is located at walker Chevrolet in nitro wv, I’m a single dad of 5 children and I can’t afford to fix this vehicle at that price, I asked if they could take payments to replace it, and they said not and that they would NOT Release the vehicle back to me until it is paid for, and now I’m stranded with 5 children with no way to go to the store or anything. The engine locked up on me in the middle of the four lane in st albans wv, and I almost got hit by vehicles that were behind me and everything.
#11655100 | POWER TRAIN | | N/A miles
Unknown, The vehicle will begin to jerk or shake when it gets up to about 30 - 40mph then levels out. Sometimes it will repeat the jerking when traveling at speed of 50 - 60mph for a few seconds then levels out. Sometimes the vehicle hesitate on take off from a stopped position.
#11649804 | ELECTRICAL SYSTEM | | 92,000 miles
The contact owns a 2013 GMC Acadia. The contact stated that the vehicle was intermittently difficult to start. Additionally, the contact stated that while driving at various speeds, the vehicle stalled. The check engine and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where the alternator, stabilizer, starter, ignition switch, door panel, axle, MAP sensor, canister valve, gas cap, and power master window switch were replaced. The mechanic determined that the failure was related to the fuse box. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall related to the electrical system. The contact used a diagnostic scanner to scan the vehicle but was unable to retrieve any diagnostic trouble codes. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

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Safety Rating for the 2013 GMC ACADIA

The 2013 GMC ACADIA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2013 GMC ACADIA

General Motors, LLC has issued 52 technical service bulletins (TSBs) for the 2013 GMC ACADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PIP5331H — ENGINE

This Preliminary Information communication provides information on a rattle, tick, or knock type noise. Any drivability concerns they should be addressed prior to the following diagnostic progression. A sound file or video with sound of the noise needs to be made prior to dis-assembly to help isolate to one area...

N172097060 — ELECTRICAL SYSTEM

N172097060 - Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the...

N172097060 — STRUCTURE

N172097060 - Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the...

PIT5643 — ENGINE

This Preliminary information communicates information for diagnosing dtc?s P0689 and/or P1682 and the possibility of arcing/corrosion on terminal 51 of the X3 connector at the UBEC.

090604026N — ELECTRICAL SYSTEM:SOFTWARE

This informational bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2 9U.S. and Canada

PIE0390A — STRUCTURE

This engineering information bulletin is requesting information from the field on vehicles with the condition of Engineering Information ? Knocking Noise Under Light Load.

PI1402A — EQUIPMENT ADAPTIVE/MOBILITY

This preliminary informational bulletin provides information on Clunk/Thump Noise on Acceleration Once After Each Key Cycle.

PI0388F — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED.

SB-15-NA-004-A — ELECTRICAL SYSTEM

"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPAIR AND INSULATE A DAMAGED WIRING CIRCUIT TO CORRECT A CUSTOMER CONCERN ON AN ITERMITTENT NO CRANK, RADIO, HVAC INOPERATIVE, ERRATIC OPERATION OF I/P CLUSTER, DTCS SET DUE TO LOW SPEED LAN WIRE TO THE REMOTE CONTROL DOOR LOCK RECEIVER (RCDLR) BECOMING PINCHED...

16-NA-101 — STRUCTURE:BODY:BUMPERS

This technical bulletin provides a procedure to replace the rear spring insulator, and jounce bumper to correct a condition of a clunk noise from the rear of the vehicle in cold weather due to the parts becoming to hard in the cold weather.

Showing 10 of 52 technical service bulletins.

NHTSA Investigations for the 2013 GMC ACADIA

NHTSA has opened 1 investigation into potential safety defects in the 2013 GMC ACADIA.

Investigation EA20002 — SEAT BELTS Closed

Opened:

Outboard Front Seat Belt Anchor Cable Failure

Other Model Years of the GMC ACADIA

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Other GMC Models

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