2012 GMC ACADIA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

393

Owner Complaints

14 Crashes 2 Fires

5

Recalls

ACTIVE RECALL

33

Service Bulletins

0

Investigations

Overview of the 2012 GMC ACADIA

The 2012 GMC ACADIA has received a total of 393 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:CRITICAL FASTENERS, STRUCTURE:BODY:HATCHBACK/LIFTGATE, SEAT BELTS. 33 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (45 complaints), Power Train (42 complaints), and Electrical System (38 complaints).

Recalls for the 2012 GMC ACADIA

NHTSA has recorded 5 recalls for the 2012 GMC ACADIA, potentially affecting up to 3,254,860 vehicles.

Recall 21V246000 — AIR BAGS:CRITICAL FASTENERS

| 108 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service...

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Recall 15V415000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE

| 691,144 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected...

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15,...

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Recall 14V266000 — SEAT BELTS

| 1,339,355 vehicles affected

Defect: General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the...

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice...

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Recall 14V118000 — AIR BAGS:SIDE/WINDOW

| 1,176,407 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a...

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at...

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Recall 12V151000 — VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

| 47,846 vehicles affected

Defect: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011-2012 CHEVROLET TRAVERSE, BUICK ENCLAVE, AND GMC ACADIA VEHICLES CURRENTLY REGISTERED IN ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, WYOMING AND THE DISTRICT OF COLUMBIA....

Consequence: IF THIS OCCURS, DRIVER VISIBILITY COULD BE REDUCED, INCREASING THE RISK OF A CRASH.

Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL TIGHTEN THE WIPER ARM NUTS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012.

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Owner Complaints for the 2012 GMC ACADIA

393 complaints have been filed with NHTSA for the 2012 GMC ACADIA. Below is a breakdown by vehicle component.

Steering
Complaints: 45 1 Crash 1 Injury
Power Train
Complaints: 42 2 Crashes
Electrical System
Complaints: 38 2 Injuries
Unknown Or Other
Complaints: 38 1 Fire 4 Injuries
Engine
Complaints: 34 2 Crashes
Air Bags
Complaints: 32 4 Crashes 3 Injuries
Structurebody
Complaints: 24 1 Crash 8 Injuries
Fuelpropulsion System
Complaints: 22
Exterior Lighting
Complaints: 21 1 Fire
Vehicle Speed Control
Complaints: 10 2 Crashes
Electronic Stability Control Esc
Complaints: 9
Seat Belts
Complaints: 8
Structurebodyhatchbackliftgate
Complaints: 8 2 Injuries
Visibilitywiper
Complaints: 8
Service Brakes
Complaints: 7 1 Crash
Suspension
Complaints: 6
Seats
Complaints: 5
Structure
Complaints: 4 1 Injury
Fuel System Gasoline
Complaints: 3
Structurebodyhatchbackliftgatehinge And Attachments
Complaints: 3
Traction Control System
Complaints: 3
Wheels
Complaints: 3 1 Crash
Equipment
Complaints: 2
Service Brakes Hydraulic
Complaints: 2
Structurebodyhatchbackliftgatesupport Devicestrut
Complaints: 2
Visibilityrearview Mirrorsdevicesexterior
Complaints: 2
Electrical System Instrument Clusterpanel
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Engine And Engine Coolingenginecrankcamshaft Position Sensor
Complaints: 1
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Latcheslockslinkagesfuelingcharging Doorhatchport
Complaints: 1
Steering Steering Wheelhandle Bar
Complaints: 1
Structurebodytailgate
Complaints: 1 1 Injury
Tirestemporaryemergency Spare Tire
Complaints: 1
Visibility
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1

Most Recent Complaints

#11716658 | EXTERIOR LIGHTING | | N/A miles
Daytime Running light bulb and housing failure. Some 2012 Acadia models recalled under now expired recall for bulbs and deformation of surrounding housing. Apparently the above recall was excluded from this recall and should have been included. Both DRL on this vehicle have failed and surrounding housing has been damaged . Subsequently replacing just bulbs is not possible. The housing melted on the bulb. Photo is available on request. This failure should be considered a fire hazard. GM customer service center stated to me that this vehicle was not included in recall after VIN search. Some 2012 Acadias were in fact included , this one was not. And should have been since the failure occurred as stated in the original recall.
#11705928 | UNKNOWN OR OTHER | | N/A miles
The power lift gate suddenly comes down.
#11693987 | UNKNOWN OR OTHER | | N/A miles
Back up camera When in reverse the backup camera screen is black or shows very little light making it unusable. Unable to see objects or persons behind vehicle. Despite cleaning camera. No visual damage noted. * It is available for inspection upon request. * Has the problem been reproduced or confirmed by a dealer or independent service center? NO * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO , first appeared over a year ago.
#11693365 | STRUCTURE:BODY:HATCHBACK/LIFTGATE | | 187,000 miles
The contact owns a 2012 GMC Acadia. The contact stated that while the vehicle was parked, the liftgate independently unlatched and fell midway down, and then independently closed and latched. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 187,000.
#11682845 | ENGINE | | 172,000 miles
The contact owns a 2012 GMC Acadia. The contact’s wife stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted; however, the failure persisted. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 172,000.

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Safety Rating for the 2012 GMC ACADIA

The 2012 GMC ACADIA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2012 GMC ACADIA

General Motors, LLC has issued 33 technical service bulletins (TSBs) for the 2012 GMC ACADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

17-NA-281 — POWER TRAIN

This service bulletin provides information on RDM Axle Ratios for AWD Vehicles for Vibration Diagnostics When Using the Pico Scope.

20-NA-159 — TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

PIP5632 — EQUIPMENT:ELECTRICAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in...

050604022P — FUEL SYSTEM, DIESEL

This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.

PIP5095D — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. If the Spark Plug Tube is leaking and it is determined that the...

04-06-04-051E — EQUIPMENT

This informational bulletin provides information for maintenance cleaning of the fuel injectors.

PIT-5263-A — EQUIPMENT:ELECTRICAL

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN OF TURN BY TURN NAVIGATION AUDIO IS LOW OR MUTED.

PIT5394A — ELECTRICAL SYSTEM:SOFTWARE

This Preliminary Information communication advises the technician to install a diode part number 12112422 on circuit 1439 from the body control module into the existing circuit 7066 to the amplifier. This repair is to correct a concern with intermittent chimes or turn lamp click clack inoperative.

15-08-44-001B — EQUIPMENT:ELECTRICAL

This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

10-08-67-001B — VISIBILITY:SUN/MOON ROOF ASSEMBLY

This technical bulletin provides diagnostics and repair procedures to correct a customer concern of headliner wet/water leak from front or rear sunroof glass.

Showing 10 of 33 technical service bulletins.

NHTSA Investigations for the 2012 GMC ACADIA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC ACADIA

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Other GMC Models

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