2018 GMC ACADIA — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

495

Owner Complaints

19 Crashes 2 Fires

2

Recalls

ACTIVE RECALL

36

Service Bulletins

0

Investigations

Overview of the 2018 GMC ACADIA

The 2018 GMC ACADIA has received a total of 495 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN:DRIVELINE:DRIVESHAFT. 36 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Power Train (141 complaints), Unknown Or Other (107 complaints), and Electrical System (99 complaints).

Recalls for the 2018 GMC ACADIA

NHTSA has recorded 2 recalls for the 2018 GMC ACADIA, potentially affecting up to 3,800 vehicles.

Recall 18V358000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 895 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Consequence: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006,...

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Recall 17V516000 — POWER TRAIN:DRIVELINE:DRIVESHAFT

| 2,905 vehicles affected

Defect: General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Consequence: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.

Remedy: GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number...

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Owner Complaints for the 2018 GMC ACADIA

495 complaints have been filed with NHTSA for the 2018 GMC ACADIA. Below is a breakdown by vehicle component.

Power Train
Complaints: 141 4 Crashes 4 Injuries
Unknown Or Other
Complaints: 107
Electrical System
Complaints: 99 3 Crashes 1 Fire 3 Injuries
Engine
Complaints: 30 4 Crashes 5 Injuries
Service Brakes
Complaints: 21 4 Crashes 8 Injuries
Steering
Complaints: 20 2 Crashes 5 Injuries
Electronic Stability Control Esc
Complaints: 12
Power Trainautomatic Transmissionlever And Linkagefloor Shift
Complaints: 9
Fuelpropulsion System
Complaints: 6 1 Fire 2 Injuries
Seats
Complaints: 5
Suspension
Complaints: 5 1 Crash 1 Injury
Back Over Prevention Warnings
Complaints: 4
Vehicle Speed Control
Complaints: 4 1 Crash 4 Injuries
Wheels
Complaints: 4
Lane Departure Assist
Complaints: 3
Seat Belts
Complaints: 3
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 2
Fuel System Gasoline
Complaints: 2
Lane Departure Blind Spot Detection
Complaints: 2
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 2
Air Bags
Complaints: 1
Back Over Prevention Rearview System Braking
Complaints: 1
Electrical System12v24v48v Battery
Complaints: 1
Electrical Systemadasparking Assistwarning
Complaints: 1
Engine And Engine Cooling
Complaints: 1
Exterior Lighting
Complaints: 1
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 1
Lane Departure Lane Keep Steering Assist
Complaints: 1
Lane Departure Warning
Complaints: 1
Parking Brake
Complaints: 1
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 1
Structurebody
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilitywiper
Complaints: 1

Most Recent Complaints

#11716369 | ELECTRICAL SYSTEM | | N/A miles Crash
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and repaired by a service center in 2024. Electrical and sensor issues have occurred repeatedly but have not been fully diagnosed or resolved. Brake noise persists despite replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? UNKNOWN. The vehicle has been serviced by repair facilities, but the manufacturer has not provided a definitive diagnosis for the engine shutdown and electrical failures. Were there any warning lamps, messages, or other symptoms prior to the failure? When did they first appear? Yes. Various warning lights and symptoms appeared prior to failures, including cooling system warnings and sensor alerts. Electrical issues and battery failures have occurred repeatedly, with batteries lasting only 2–3 years. Symptoms began after purchase and have continued throughout ownership. Additional details The brakes have been noisy even after replacement, and the lane detection system does not produce audible warni
#11716369 | ENGINE | | N/A miles Crash
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and repaired by a service center in 2024. Electrical and sensor issues have occurred repeatedly but have not been fully diagnosed or resolved. Brake noise persists despite replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? UNKNOWN. The vehicle has been serviced by repair facilities, but the manufacturer has not provided a definitive diagnosis for the engine shutdown and electrical failures. Were there any warning lamps, messages, or other symptoms prior to the failure? When did they first appear? Yes. Various warning lights and symptoms appeared prior to failures, including cooling system warnings and sensor alerts. Electrical issues and battery failures have occurred repeatedly, with batteries lasting only 2–3 years. Symptoms began after purchase and have continued throughout ownership. Additional details The brakes have been noisy even after replacement, and the lane detection system does not produce audible warni
#11716369 | SERVICE BRAKES | | N/A miles Crash
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and repaired by a service center in 2024. Electrical and sensor issues have occurred repeatedly but have not been fully diagnosed or resolved. Brake noise persists despite replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? UNKNOWN. The vehicle has been serviced by repair facilities, but the manufacturer has not provided a definitive diagnosis for the engine shutdown and electrical failures. Were there any warning lamps, messages, or other symptoms prior to the failure? When did they first appear? Yes. Various warning lights and symptoms appeared prior to failures, including cooling system warnings and sensor alerts. Electrical issues and battery failures have occurred repeatedly, with batteries lasting only 2–3 years. Symptoms began after purchase and have continued throughout ownership. Additional details The brakes have been noisy even after replacement, and the lane detection system does not produce audible warni
#11715106 | ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING | | 98,000 miles
The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to release the key from the ignition switch, the key seized inside the ignition switch. The contact stated that either the “Parking Assist” or the “Steering Assist” warning light was illuminated during the failures, and the A/C system became inoperable. The failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed with Parking Assist and Steering Assist failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000. The VIN was not available.
#11715106 | LANE DEPARTURE: LANE KEEP: STEERING ASSIST | | 98,000 miles
The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to release the key from the ignition switch, the key seized inside the ignition switch. The contact stated that either the “Parking Assist” or the “Steering Assist” warning light was illuminated during the failures, and the A/C system became inoperable. The failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed with Parking Assist and Steering Assist failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000. The VIN was not available.

View all Power Train complaints →

Safety Rating for the 2018 GMC ACADIA

The 2018 GMC ACADIA received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2018 GMC ACADIA

General Motors, LLC has issued 36 technical service bulletins (TSBs) for the 2018 GMC ACADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

18-NA-063 — ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct customer concerns of multiple electrical issues, dead battery, start/stop inoperative, instrument cluster and switch backlighting remain illuminated.

PIT6001 — STEERING

This Preliminary information communicates a technician may replace a steering gear and after programming it, find communication codes set and a loss of steering assist. The technician is advised to place a SPAC case on the new part number now found in EPC. The part will be available mid-May 2023

PIT5931A — SUSPENSION

This Preliminary information communicates that a vehicle may be encountered with a clunk or rattle from the front of the vehicle. The dealer technician is instructed to remove the cradle brace and see if the noise is gone. If the noise is gone with the brace removed the tech is...

22-NA-107 — ELECTRICAL SYSTEM

This service bulletin provides repair information to correct a customer concern of a Service AWD Message in DIC at Ignition On with DTC C056D Set.

21-NA-036 — ELECTRICAL SYSTEM

This service bulletin advises the technician of a diagnostic test for a possible issue with a damaged OCV solenoid that may cause an oil leak and misfire, illuminating the MIL and setting DTCs P0300, P0302 and/or P0305.

PIE0608 — EQUIPMENT

This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the Service AWD Lamp illuminated on the Driver Information Center (DIC) and also having multiple DTCs set.

PIT5606J — POWER TRAIN

This Preliminary information communicates an Intermittent No Crank, No Start, or Reduced Power loss of data multiple U codes or Intermittent Power Door Locks inoperative, unwanted seat or mirror movement.  Inspect harness for chaffed by the I-shaft at the base of the steering column. If chaffed, repair damaged wires and zip tie...

17NA231 — STRUCTURE:BODY

This service bulletin provides information to determine the root cause of the water intrusion to the Video Processing Module (VPM) and correct it prior to replacement of the VPM.

N192223110 — EQUIPMENT ADAPTIVE/MOBILITY

Customer Satisfaction Program - On certain vehicles, equipped with the second row bench seats (RPO ABC or ABA) may have a condition in which the second row middle seat belt buckle can fall down between the second row bench seats and be damaged when one portion of the bench is...

20NA071 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST

This technical bulletin provides repair information to correct a customer concern of the Service Engine Soon Lamp illuminated and/or Service Power Brake Assist message displayed, with DTCs P0557 or P0558 Stored.

Showing 10 of 36 technical service bulletins.

NHTSA Investigations for the 2018 GMC ACADIA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC ACADIA

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