2023 GMC ACADIA — Problems, Recalls & Safety Data
5/5
Safety Rating
49
Owner Complaints
4
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2023 GMC ACADIA
The 2023 GMC ACADIA has received a total of 49 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with VISIBILITY:WINDSHIELD, POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT. 12 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (9 complaints), Electrical System (8 complaints), and Power Train (7 complaints).
Recalls for the 2023 GMC ACADIA
NHTSA has recorded 4 recalls for the 2023 GMC ACADIA, potentially affecting up to 8,820 vehicles.
Recall 23V681000 — VISIBILITY:WINDSHIELD
| 42 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.
Consequence: A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
Remedy: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac...
View full details →Recall 23V172000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 8,744 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Consequence: A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at...
View full details →Recall 23V043000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 10 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5 and GMC Acadia vehicles. The right-front half-shaft assemblies may be improperly connected to the transmission, causing them to separate.
Consequence: Separation between the half-shaft and transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will replace the right-front half-shaft assemblies, free of charge. Owner notification letters were mailed February 17, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222393410.
View full details →Recall 22V708000 — EQUIPMENT:OTHER:LABELS
| 24 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver's side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence: Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.
Remedy: Dealers will replace the vehicle certification label, free of charge. Owner notification letters were mailed October 12, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222381690.
View full details →Owner Complaints for the 2023 GMC ACADIA
49 complaints have been filed with NHTSA for the 2023 GMC ACADIA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 9 | 1 | 0 | 1 | 0 |
| Electrical System | 8 | 0 | 1 | 0 | 0 |
| Power Train | 7 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 4 | 0 | 1 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Warnings | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemstarter Assemblysolenoid | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 2 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 2 | 0 |
| Service Brakes | 1 | 0 | 0 | 2 | 0 |
| Service Brakes Hydraulicfoundation Componentsdisccaliper | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place was told temperature sensor malfunction. Read multiple accounts of this same issue online
Temperature gauge dropped to zero or no reading, message displayed on screen "Steering Assist Reduced, Drive with Care", continued to drive speed limit, when parked fan runs after car is shut off, in a few days the temperature gauge started working again, then the cycle repeats about once every 2 weeks for a couple months before engine light came on last week & when checked at a local parts place was told temperature sensor malfunction. Read multiple accounts of this same issue online
From the day that I’ve gotten this vehicle it has been burning oil and water like crazy. There is no reason I should be putting a quart of oil every couple weeks
TELEMATIC CONTROL MODULE WENT OUT. ON RESEARCH, IT IS A COMMON PROBLEM AND THERE IS NO FIX BECAUSE THE MODULE IS BACK ORDERED. NO TIME GIVEN FOR WHEN AVAILABLE. WE WOULD LIKE TO ADD OUR NAME TO SEE IF IT CAN BE INCLUDED IN A RECALL. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2023 GMC Acadia experienced a complete electrical system failure while driving on an interstate highway. During the incident, the vehicle lost all electrical power, including hazard lights and steering assistance, and could not be shifted into neutral. The vehicle became immobile in active traffic and required police-ordered towing due to safety risk. This incident was the second alternator failure within six months. The second failure involved a GM-installed replacement alternator that failed prematurely. Both incidents required towing, and the second created a significant roadway safety hazard.
Safety Rating for the 2023 GMC ACADIA
The 2023 GMC ACADIA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 GMC ACADIA
General Motors, LLC has issued 12 technical service bulletins (TSBs) for the 2023 GMC ACADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
N232433891 — POWER TRAIN
Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.
PIP5863B — EXTERIOR LIGHTING
This Preliminary information communicates to dealers? information related to a Malfunction Indicator Lamp (MIL) Illuminated due to a U0672 setting. Advises the technician to perform Electric Engine Coolant Pump connection inspections. To clear the code to see if it resets current. If the code resets it advises to utilize Strategy Based Diagnosis....
N232413380 — ENGINE AND ENGINE COOLING
Customer Satisfaction Program. Certain vehicles may have been built and shipped with the incorrect A/C compressor installed. Dealers are to replace the A/C compressor.
N232413380 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Customer Satisfaction Program. Certain vehicles may have been built and shipped with the incorrect A/C compressor installed. Dealers are to replace the A/C compressor.
PIP5824C — FUEL SYSTEM, GASOLINE
This Preliminary information communicates a possible issue with the active fuel management rockers causing a misfire and the correction for this concern.
PIE0749 — SEATS
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to having a squeak, rattle and/or creak type noise heard from the second row-seat area.
22-NA-127 — EQUIPMENT:ELECTRICAL
This service bulletin provides repair information on release of Radio Software Version V160 Update to correct customer concerns of radio software issues.
PIE0727A — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
This engineering information (EI) closure ends the need for gathering information from technicians in regards to a Service Front Camera message on the driver information center (DIC), having the loss of the front camera features and/or its functionality.
N222378560-01 — SEATS
Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front driver and passenger seat cushion ventilation blowers are not functional on certain 2022-2023 model year vehicles listed above, built beginning March 30, 2022. Dealers are to replace the non-functional seat cushion ventilation blower with a functional one. Note: Some...
PIE0732 — POWER TRAIN
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to having Loss of Propulsion, Loss of Traction and/or Grinding Type Noise Heard After Loss of Traction and/or Vehicle Towed Due to Half Shaft Disconnection.
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2023 GMC ACADIA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the GMC ACADIA
- 2018 GMC ACADIA — 495 complaints
- 2019 GMC ACADIA — 468 complaints
- 2020 GMC ACADIA — 124 complaints
- 2021 GMC ACADIA — 192 complaints
- 2022 GMC ACADIA — 68 complaints
- 2023 GMC ACADIA (current)
- 2024 GMC ACADIA — 68 complaints
- 2025 GMC ACADIA — 73 complaints
- 2026 GMC ACADIA — 2 complaints
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