2021 GMC ACADIA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

192

Owner Complaints

13 Crashes

2

Recalls

ACTIVE RECALL

43

Service Bulletins

0

Investigations

Overview of the 2021 GMC ACADIA

The 2021 GMC ACADIA has received a total of 192 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 2 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. 43 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electrical System (32 complaints), Engine (25 complaints), and Fuelpropulsion System (22 complaints).

Recalls for the 2021 GMC ACADIA

NHTSA has recorded 2 recalls for the 2021 GMC ACADIA, potentially affecting up to 95,803 vehicles.

Recall 22V709000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 95,231 vehicles affected

Defect: General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

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Recall 21V422000 — FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 572 vehicles affected

Defect: General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.

Consequence: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.

Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this...

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Owner Complaints for the 2021 GMC ACADIA

192 complaints have been filed with NHTSA for the 2021 GMC ACADIA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719020 | FUEL SYSTEM, GASOLINE | | 46,000 miles
The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.
#11718832 | ENGINE | | N/A miles
Car was taken in for an oil change at 62k Miles. Dealer advised that it needed a radiator replaced. At 64k miles it was brought into the dealer for warranty work due to a failing thermostat. While being diagnosed, we were told not only the radiator needed to be replaced, but the oil cooler also needed to be replaced. So a 5 year old car with just over 60k Miles had the thermostat/sensor fail and need to be replaced. A radiator fail and need to be replaced and and an oil cooler fail and need to be replaced. Vehicle has been at a GM dealer for all maintenance. No crashes or reasons these parts should fail. Vehicle has never towed anything to but any sort of strain on the cooling system.
#11717130 | POWER TRAIN | | N/A miles
Had vehicles looked at twice and serviced once for the transmission slipping. No issues were found when looked at and light was deleted. Took to another mechanic who drained and refilled transmission. Transmission still slips after service. This happens at acceleration and continues til 3rd gears where it jerks in between gears. Stops while driving continuously, the starts up again if stopped for any reason.
#11716760 | ENGINE | | 37,000 miles
The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and DTC: P04FB; was displayed. The vehicle was taken to the dealer where it was diagnosed with moisture of the crank case. The vehicle was repaired. The contact stated that the failure was a quick fix and was covered under the warranty. The contact stated that the failure had occurred several times and was covered under warranty. The contact was informed that there was no fix for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and DTC: P04FB; was displayed. The vehicle was taken to the dealer where it was diagnosed with moisture of the crank case. The vehicle was repaired. The contact stated that the failure was a quick fix and was covered under the warranty. The contact stated that the failure had occurred several times and was covered under warranty. The contact was informed that there was no fix for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

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Safety Rating for the 2021 GMC ACADIA

The 2021 GMC ACADIA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2021 GMC ACADIA

General Motors, LLC has issued 43 technical service bulletins (TSBs) for the 2021 GMC ACADIA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

13598 — UNKNOWN OR OTHER

New Vehicle Monitoring Programs Section in IVH

19-NA-167 — STRUCTURE

This service bulletin provides repair information to correct a customer concern of a water leak into interior, and/or various electrical concerns, liftgate actuator noisy or inoperative.

22-NA-204 — ENGINE AND ENGINE COOLING

This technical bulletin provides possible engine noises that may require the engine to be replace if such noises have been validated to be coming from the areas indicated in the bulletin.

21-NA-054 — ELECTRICAL SYSTEM

This service bulletin provides repair information to correct various functional concerns of the Instrument Cluster and DTC U0155.

PIT5847F — LANE DEPARTURE

This Preliminary information communicates that a vehicle may come into the dealer with various concerns which may include a service engine light or various warning messages on the DIC. The technician is instructed to inspect a wiring harness for chaffing on a bracket which is located beneath the battery tray,...

22-NA-180 — EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of Unwanted Voice Recognition Activation.

PIT5847C — ENGINE AND ENGINE COOLING

This Preliminary information communicates that a vehicle may come into the dealer with various concerns which may include a service engine light or various warning messages on the DIC. The technician is instructed to inspect a wiring harness for chaffing on a bracket which is located beneath the battery tray....

22-NA-054 — ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of a Check Engine Lamp Illuminated in the DIC (Driver Information Center), Temperature Gauge Inaccurate, and/or Cooling Fans Continue Running after Vehicle is Turned Off, with DTC P0128 Set.

22NA023 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This service bulletin provides repair information to correct a customer concern of Instrument Cluster DIC Displays Programming in Progress Message and Progress Bar.

PIT5893 — POWER TRAIN

This Preliminary information communicates that power liftgate actuators have been returned for warranty due to improper removal procedures. The technician is instructed on how to properly remove the power liftgate actuator from the vehicle without damaging it. 

Showing 10 of 43 technical service bulletins.

NHTSA Investigations for the 2021 GMC ACADIA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the GMC ACADIA

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Other GMC Models

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