2017 FORD FUSION HYBRID Electrical System Problems

While driving roughly 5mph leaving from being parked for over 1.5 hours the hybrid battery caught/ control module caught on fire. Causing part of the truck carpet to catch fire. Since there was someone in the backseat that quickly felt the heat they turned the car off and stopped. The fire was put out. We end having it towed to the ford dealership that could not identify the reason it caught on fire. This is a known issue but the recall only affected 2 days of production.

The contact owns a 2017 Ford Fusion. The contact stated while using the key fob to start the vehicle, the heat on the front driver's seat and steering wheel failed to operate as intended. The contact manually depressed the button to turn on the heat. There was no warning light illuminated. The dealer was contacted and diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The vehicle was taken to a second dealer, White Bear Lincoln, Inc. (3425 Hwy 61 N, St Paul, MN 55110) who diagnosed that the instrument cluster and APIM needed to be replaced. The vehicle was repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The contact was informed that the warranty had expired and was referred...

I purchased a used car from a dealership in Orlando, FL, on May 5th this year. The vehicle has been experiencing a recurring issue of a battery drain, and despite multiple visits to authorized Ford service centers and leaving the car with the dealership for repairs, the problem persists. My ability as a customer to work and move around has been severely affected. The dealership claims no liability, but evidence suggests they were aware of the issue before selling the car. The service advisor admitted the problem existed before the purchase, providing repair orders from a different Ford location as proof. Currently, Ford is requesting 15 additional hours of labor for diagnosis, but the dealership refuses to approve it, leaving me with a non-functional vehicle. I suspect the vehicle's Power Control Module needs reprogramming due to a recall (Customer Satisfaction Program 17B38), but the VIN lookup shows no recalls associated...

1. Gear shift jammed (from 3 months of owning my car, until now -4 yrs). 2. Stop Safely Now Caution Light on. Vechile stops, then shuts off, can't turn it back on until about 20 minutes, Maybe Transmission? I am highly displeased! The transmission started to kick when this "Stop Safely Light" appeared. I could have been in a car accident.

What component or system failed or malfunctioned, and is it available for inspection upon request? The component that failed is the vacuum pump in a ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?Is a big risk for me and others because is related to the brake system Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the problem was diagnosed and confirmed by Ford car agency in SLP Mexico Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No only by the Ford agency in SLP Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes a red message was showed indicating review brake system, and the brake hand be activated...

On or about January 2023, I noticed the airbag light come on my vehicle's dashboard. I didn't notice anything else that may have suggested what was wrong or what caused the light to come on. On February 6, 2023, I took the car to a Ford dealership to be inspected (the car had less than 60,000 miles and was about 6 years old at the time). After an inspection, I was told that the "Restraint Control Module" (RCM) had failed and that the part I needed was on national backorder. I asked the sales person if this meant that my airbags wouldn't deploy in an accident. His answer was unclear, and he said that "the airbags would at least not deploy unintentionally". On May 6, 2023, I was involved in an accident and the airbags did NOT deploy. I am unsure if there was enough force during the accident that...

WHEN I TURN THE CAR ON, 3 WARNINGS APPEAR ON THE DASH: "FRONT CAMERA MALFUNCTION", "PRE-COLLISION ASSIST NO AVAILABLE", "LANE KEEPING MALFUNCTION CHECK". THESE FEATURES SEEM TO WORK WHEN I'M DRIVING, BUT WHEN I TOOK THE CAR INTO FORD, THEY TOLD ME THE IMAGE PROCESSING MODULE NEEDS TO BE REPLACED.

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR THREE DAYS AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE. THE SERVICE ADVISOR SAID THEY PROBLEM MAY BE CAUSED BY THE HIGH VOLTAGE REGULATOR OR THE TRANSMISSION. MY VEHICLE ONLY HAS APPROXIMATELY 52,000 MILES.

TAKATA RECALL THIS CAR DOES NOT HAVE RELIABLE BREAKS I WAS IN AN ACCIDENT ON 12/26/18. I APPLIED THE BRAKES AND NOTHING HAPPENED. NOW I'M LEFT WITH BEING RESPONSIBLE FOR THIS . AND THE STEERING WHEEL AIRBAG BLEW SMOKE IN MY FACE AND THIS CAR HAS TWO OPEN RECALLS AND IT'S A RENTAL THROUGH HERTZ

WHILE USING FULL ACCESSORY POWER WITH THE ENGINE OFF, THE CAR WILL ALLOW YOU TO CHANGE THE GEAR SHIFT DIAL TO DRIVE. THE CAR IS ABLE TO MOVE IN THIS POSITION, BUT THE GAS PEDAL WILL NOT WORK. THE 'READY TO DRIVE' LIGHT IS.NOT ON.

FAILS TO START. BATTERY IS COMPLETELY DEAD. HAD INTO SERVICE DEPARTMENT 6 TIMES, HAVE FAILED TO CORRECT PROBLEM. BOUGHT NEW IN MAY 2017.

TOOK CAR TO THE DEALER THE THIRD TIME FOR A PROBLEM WITH THE ONE TOUCH FEATURE WITH THE FRONT CAR WINDOWS . CALLED ON 4/25/2017 AND TALKED TO REPAIR DEPT. AT GLENN FORD; HE EXPLAIN HIS REMEDY ABOUT THE SWITCH UP TIL CLICKING; UTUBE HAD SIMILAR BUT DOESN'T WORK ON MINE. HE SEARCH FOR SERVICE BULLETINS AND INDICATED SOMETHING NEW ..REPROGRAM.SET AN APPOINT NEXT DAY AT 10AM . ARRIVED AT 9:55 AM AND WAS RTOLD THEY WERE RUNNING BEHIND. LATER AT 10:20 THEY PULLED THE CAR INTO THE BACK LOT. I IMMEDIATELY WENT TO DAN ,THE SERVICE ADVISOR, AND ASKED FOR MY KEYS SINCE I HAD AN APPOINTMENT FOR !0:00AM AND EVIDENTLY MY PROBLEM ,3RD TIME ,WASN'T IMPORTANT TO THEM AND THAT I WOULD GO TO ANOTHER DEALER. HE SAID THEY WERE BRINGING IT RIGHT IN. 10:45 SAID MECHANIC WAS DOWNLOADING A NEW FIX THAT WAS JUST RECEIVED. 11:00 AM...

2017 FORD FUSION HYBRID - DRIVER'S WINDOW WILL NOT STAY CLOSED. IT DOES NOT MATTER IF THE CAR IS PARKED OR BEING DRIVEN. WHEN THE POWER WINDOW BUTTON IS PULLED TO CLOSE THE WINDOW, IT WILL START AND THEN STOP WHEN RELEASED. IF THE BUTTON IS PULLED AGAIN, THE WINDOW WILL TRAVEL ALL THE WAY UP AS IF IT IS GOING TO CLOSE AND THE OPEN SO THAT IT IS OPEN 3/4 OF THE WAY. IT IS AS IF THE WINDOW CAME IN CONTACT WITH SOMETHING AND THEN REOPENED AUTOMATICALLY AS IF TO PREVENT TRAPPING A HAND OR ARM. THE NET EFFECT IS THAT THE CAR CANNOT BE SECURED OR DRIVEN IN INCLEMENT WEATHER WITHOUT PUTTING A PLASTIC BACK OVER THE WINDOW AREA OF THE DOOR -- THUS OBSTRUCTING THE DRIVER'S VIEW TO THE LEFT.