NHTSA Complaint #11209188 — 2017 FORD FUSION HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	11209188
Vehicle	2017 FORD FUSION HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	May 17, 2019
Date Filed	May 22, 2019
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING THE VEHICLE THREE BLOCK FROM MY HOUSE THE ENGINE SHUT DOWN AND WOULD NOT RE-START. I PUSHED IT INTO A PARKING LOT AND ATTEMPTED TO JUMP START IT WITH NO LUCK. I HAD IT TOWED TO AIRPORT MARINA FORD 5880 W. CENTINELA AVE, LOS ANGELES, CA. 90045. MY VEHICLE HAS BEEN AT FORD SERVICE FOR THREE DAYS AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE. THE SERVICE ADVISOR SAID THEY PROBLEM MAY BE CAUSED BY THE HIGH VOLTAGE REGULATOR OR THE TRANSMISSION. MY VEHICLE ONLY HAS APPROXIMATELY 52,000 MILES.

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