NHTSA Complaint #11611533 — 2017 FORD FUSION HYBRID AIR BAGS

Complaint Details

ODI Number	11611533
Vehicle	2017 FORD FUSION HYBRID
Component	AIR BAGS
Date of Incident	August 27, 2024
Date Filed	August 29, 2024
Mileage	21,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2017 Ford Fusion Hybrid. The contact stated while making a left turn, the steering wheel made a complete 360-degree turn; however, the vehicle failed to respond as needed. Additionally, the horn and the buttons on the steering wheel became inoperable. The contact pushed up on the steering wheel, applying a lot of pressure, to steer the vehicle while turning. Additionally, when the vehicle was started, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact believed that the failures were associated with NHTSA Campaign Number: 18V167000 (Steering). The manufacturer was notified of the failure. The failure mileage was approximately 21,600.

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Other AIR BAGS Complaints

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#11405272 — March 28, 2021 — I WAS IN AN INTERSECTION CAR ACCIDENT WHERE I WAS HIT AT 75 MPH ON THE LEFT DRIVERS SIDE, WHEN MY STEERING WHEEL AIR ...

#11278095 — November 4, 2019 — AIR BAG WARNING LIGHT IS ON, DEALERSHIP SAID THE RCM NEEDS REPLACEMENT.

#11218609 — June 8, 2019 — I HAVE NOT BEEN IN A CRASH BUT THE AIR BAG SENSOR REMAINS ON AFTER STARTING THE CAR.

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