2013 FORD FOCUS ELECTRIC — Problems, Recalls & Safety Data

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N/A

Safety Rating

120

Owner Complaints

1 Crash

3

Recalls

ACTIVE RECALL

1

Service Bulletin

1

Investigation

Overview of the 2013 FORD FOCUS ELECTRIC

The 2013 FORD FOCUS ELECTRIC has received a total of 120 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. 1 technical service bulletin have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Power Train (37 complaints), Electrical System (26 complaints), and Engine (16 complaints).

Recalls for the 2013 FORD FOCUS ELECTRIC

NHTSA has recorded 4 recalls for the 2013 FORD FOCUS ELECTRIC, potentially affecting up to 97,653 vehicles.

Recall 18V592000 — EQUIPMENT:ELECTRICAL

| 49,197 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or...

Consequence: An overheated cord can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for...

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Recall 13V523000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 2,456 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.

Consequence: An unexpected loss of power while driving increases the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

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Recall 13V475000 — EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

| 23,000 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No....

Consequence: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

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Recall 13V475000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

| 23,000 vehicles affected

Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No....

Consequence: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Remedy: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

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Owner Complaints for the 2013 FORD FOCUS ELECTRIC

120 complaints have been filed with NHTSA for the 2013 FORD FOCUS ELECTRIC. Below is a breakdown by vehicle component.

Most Recent Complaints

#11574025 | ELECTRICAL SYSTEM | | 50,000 miles
The contact owns a 2013 Ford Focus Electric. The contact stated that the vehicle failed to start while the battery was fully charged. The message "Stop Safely Now" was displayed. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under Ford Campaign Number: 15N03 because the campaign had expired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
#11427840 | ELECTRICAL SYSTEM:12V/24V/48V BATTERY | | 45,000 miles
The contact owns a 2013 Ford Focus Electric. The contact stated while turning off the vehicle, the lights and radio remained operational which resulted in the battery being drained. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
#11231056 | POWER TRAIN | | 24,000 miles
CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.
#11193717 | ELECTRICAL SYSTEM | | 91,500 miles
SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID
#11193717 | POWER TRAIN | | 91,500 miles
SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID

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Safety Rating for the 2013 FORD FOCUS ELECTRIC

NHTSA has not yet tested the 2013 FORD FOCUS ELECTRIC in its New Car Assessment Program.

Technical Service Bulletins for the 2013 FORD FOCUS ELECTRIC

Ford Motor Company has issued 1 technical service bulletin (TSBs) for the 2013 FORD FOCUS ELECTRIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

ASI-44549 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

FORD: DIAGNOSTIC TROUBLE CODE (DTC) P0AA6 IN BATTERY ENERGY CONTROL MODULE (BECM), THE WRENCH AND/OR RED TRIANGLE LAMP IS ILLUMINATED AND WOULD ALSO EXPERIENCE A NO START/RUN CONDITION. MODEL 2012-2014 FOCUS ELECTRIC. *PE

NHTSA Investigations for the 2013 FORD FOCUS ELECTRIC

NHTSA has opened 1 investigation into potential safety defects in the 2013 FORD FOCUS ELECTRIC.

Investigation PE13031 — ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Closed

Opened:

Electric powertrain propulsion failure

Other Model Years of the FORD FOCUS ELECTRIC

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Other FORD Models

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