2015 FORD FOCUS ELECTRIC — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
2
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2015 FORD FOCUS ELECTRIC
The 2015 FORD FOCUS ELECTRIC has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. 3 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Power Train (4 complaints), and Engine (3 complaints).
Recalls for the 2015 FORD FOCUS ELECTRIC
NHTSA has recorded 2 recalls for the 2015 FORD FOCUS ELECTRIC, potentially affecting up to 50,062 vehicles.
Recall 18V592000 — EQUIPMENT:ELECTRICAL
| 49,197 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or...
Consequence: An overheated cord can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for...
View full details →Recall 16V479000 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
| 865 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Focus Electric vehicles manufactured August 20, 2015, through April 13, 2016. The transmission's differential pinion gear shaft may overheat and fracture.
Consequence: A fractured pinion shaft could cause a loss of motive power and loss of the transmission park function, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the transmission differential assembly, free of charge. The recall began on March 24, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S28.
View full details →Owner Complaints for the 2015 FORD FOCUS ELECTRIC
20 complaints have been filed with NHTSA for the 2015 FORD FOCUS ELECTRIC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Power Train | 4 | 0 | 0 | 0 | 0 |
| Engine | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Steering | 3 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 2 | 1 | 0 | 1 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electric, so that had nothing to do with it not starting. I am glad this did not happen when I was driving, as I have seen other instances of earlier years of the Ford Focus electric with this same issue. In other cases, it came in while the owner was driving, causing all power to the accelerator to stop. It was recently serviced since I just bought it, so I know there shouldn't have been any outlying service to be done. I am calling a tow service in the morning to have it taken to a dealer, so hopefully they can figure out the issue. I just wanted to let others know that this item that has had a recall on earlier years still persists with the 2015 model.
When driving my car the first day I bought it, the wrench icon illuminated, telling me to check the manual. I figured I would do so after work, but as I tried to start the car to leave work, I received a "Stop Safely Now" message and could not start the car. It had at least 30% charge, being electric, so that had nothing to do with it not starting. I am glad this did not happen when I was driving, as I have seen other instances of earlier years of the Ford Focus electric with this same issue. In other cases, it came in while the owner was driving, causing all power to the accelerator to stop. It was recently serviced since I just bought it, so I know there shouldn't have been any outlying service to be done. I am calling a tow service in the morning to have it taken to a dealer, so hopefully they can figure out the issue. I just wanted to let others know that this item that has had a recall on earlier years still persists with the 2015 model.
I WAS DRIVING TO WORK JUST GOTTEN OFF THE FREEWAY IN THE CITY OF CERRITOS AND ALL OF A SUDDEN A WARNING CAME ON AND SAID STEERING LOSS STOP SAFELY AND THEN IT LOCKED UP AND PULLED TO THE RIGHT. I ALMOST HIT THE CAR NEXT TO ME BUT WAS LUCKY. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD USING ALL MY STRENGTH BUT IT WAS TERRIFYING AND SOMEONE COULD HAVE REALLY BEEN INJURED OR WORSE. I HAVE ONLY HAD IT 2 AND 1/2 YEARS
DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE DARK IN THE MIDDLE OF THE STREET. AFTER ABOUT 20 MINUTES I WAS ABLE TO RESTART THE VEHICLE AND PROCEED HOME. THERE IS NEVER ANY PRIOR WARNING TO THIS HAPPENING. THIS HAS HAPPENED 3 TIMES TO ME WITHIN A 2 MONTH PERIOD AND I HAVE TAKEN IT TO MY DEALERSHIP TWICE WITH NO RESULTS. I DRIVE 40 MILES TO WORK ONE WAY ON VERY BUSY PHOENIX FREEWAYS AND AM PETRIFIED THIS WILL HAPPEN IN THE HOV LANE AND I END UP IN A DANGEROUS SITUATION. I HAVE FOUND THIS TO BE AN ISSUE ON PREVIOUS YEARS MODEL RECALL NO 13V-523000. THE DEALERSHIP IS NO HELP AND TOLD ME THEY COULD FIND NO INFORMATION REGARDING IT EVEN THOUGH I DID.
DRIVING MY VEHICLE IN NORMAL CONDITIONS WITH OVER 30 MILES LEFT TO A CHARGE ON A SUBURBAN STREET GOING APPROXIMATELY 45 MILES PER HOUR, SUDDENLY A RED TRIANGLE WARNING APPEARED ON THE DASH STATING STOP SAFELY NOW. 60 SECONDS LATER THE VEHICLE SHUT OFF AND I LOST ALL POWER LEAVING ME STRANDED IN THE DARK IN THE MIDDLE OF THE STREET. AFTER ABOUT 20 MINUTES I WAS ABLE TO RESTART THE VEHICLE AND PROCEED HOME. THERE IS NEVER ANY PRIOR WARNING TO THIS HAPPENING. THIS HAS HAPPENED 3 TIMES TO ME WITHIN A 2 MONTH PERIOD AND I HAVE TAKEN IT TO MY DEALERSHIP TWICE WITH NO RESULTS. I DRIVE 40 MILES TO WORK ONE WAY ON VERY BUSY PHOENIX FREEWAYS AND AM PETRIFIED THIS WILL HAPPEN IN THE HOV LANE AND I END UP IN A DANGEROUS SITUATION. I HAVE FOUND THIS TO BE AN ISSUE ON PREVIOUS YEARS MODEL RECALL NO 13V-523000. THE DEALERSHIP IS NO HELP AND TOLD ME THEY COULD FIND NO INFORMATION REGARDING IT EVEN THOUGH I DID.
Safety Rating for the 2015 FORD FOCUS ELECTRIC
NHTSA has not yet tested the 2015 FORD FOCUS ELECTRIC in its New Car Assessment Program.
Technical Service Bulletins for the 2015 FORD FOCUS ELECTRIC
Ford Motor Company has issued 3 technical service bulletins (TSBs) for the 2015 FORD FOCUS ELECTRIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM 48243 — ELECTRICAL SYSTEM
Some 2012-2016 Focus Electric vehicles may abort the battery energy control module (BECM) on demand self-test but pass the network test. This is the result of a module software limitation and does not indicate an issue is present in the BECM. If the vehicle has the stop safely now message...
TSB 16-0129 — POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2011-2016 Fiesta and 2012-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message...
SSM 45963 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SOME 2015-2016 FOCUS VEHICLES BUILT ON OR BEFORE 11/18/2015 MAY EXHIBIT AN INCORRECT AVERAGE FUEL ECONOMY READING. FOCUS CLUSTERS HAVE TWO TRIP COMPUTERS (TRIP 1 AND TRIP 2). IF THE CUSTOMER IS USING ONE FOR SHORT TRIPS (RESET AT EVERY REFILL) AND THE OTHER FOR LONG TRIPS (NO RESET SINCE...
NHTSA Investigations for the 2015 FORD FOCUS ELECTRIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FOCUS ELECTRIC
- 2012 FORD FOCUS ELECTRIC — 53 complaints
- 2013 FORD FOCUS ELECTRIC — 120 complaints
- 2014 FORD FOCUS ELECTRIC — 98 complaints
- 2015 FORD FOCUS ELECTRIC (current)
- 2016 FORD FOCUS ELECTRIC — 9 complaints
- 2017 FORD FOCUS ELECTRIC — 12 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints