2014 FORD FOCUS ELECTRIC — Problems, Recalls & Safety Data
N/A
Safety Rating
98
Owner Complaints
2
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2014 FORD FOCUS ELECTRIC
The 2014 FORD FOCUS ELECTRIC has received a total of 98 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). 5 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (29 complaints), Power Train (21 complaints), and Engine (16 complaints).
Recalls for the 2014 FORD FOCUS ELECTRIC
NHTSA has recorded 2 recalls for the 2014 FORD FOCUS ELECTRIC, potentially affecting up to 51,653 vehicles.
Recall 18V592000 — EQUIPMENT:ELECTRICAL
| 49,197 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or...
Consequence: An overheated cord can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for...
View full details →Recall 13V523000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 2,456 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Consequence: An unexpected loss of power while driving increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
View full details →Owner Complaints for the 2014 FORD FOCUS ELECTRIC
98 complaints have been filed with NHTSA for the 2014 FORD FOCUS ELECTRIC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 29 | 0 | 1 | 0 | 0 |
| Power Train | 21 | 0 | 0 | 0 | 0 |
| Engine | 16 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 11 | 0 | 0 | 0 | 0 |
| Steering | 6 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 5 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 1 | 0 | 1 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 1 | 0 | 1 | 0 |
| Exterior Lighting | 1 | 1 | 0 | 1 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2014 Ford Focus Electric. The contact stated that while driving at various speeds, an alarm alerted the driver to cease driving the vehicle immediately. The contact stated that shortly after the vehicle lost motive power. The contact would coast the vehicle to the side of the road and shift the vehicle to PARK. The contact would then open then close the vehicle, followed by pressing the start button to regain proper function. The failure occurred several times. The contact then took the vehicle to the dealer who diagnosed the vehicle however, the contact was not completely sure if the battery pack was replaced. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
TRANSMISSION WOULD NOT GO AFTER SITTING AT RED LIGHT A LIGHT CAME ON SAYING TRANSMISSION DEFAULT
WINDSHIELD WIPERS WILL STOP IN THE MIDDLE OF THE WINDSHIELD WHEN TURNED ON. THIS CONDITION OCCURS REGARDLESS OF SPEED SETTING OR THE INTERMITTENT SETTING. THIS CONDITION OCCURS REGARDLESS OF MOVING OR STATIONARY, SPEED OF MOTION, INTENSITY OF RAIN OR OTHER FACTORS. THIS HAS HAPPENED EVERY SINGLE TIME THAT I HAVE USED THE WINDSHIELD WIPERS.
I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING ISSUES ON CITY STREET. THIS ISSUE HAPPENED MANY TIMES RECENTLY ON THE LOCAL STREETS (MARCH - APRIL, 2019). THANKS GOD, THIS DIDN'T HAPPEN ON THE FREEWAY ( OTHERWISE, I CAN'T IMAGE WHAT COULD HAPPEN). I FOUND THE TSB 17-0045 ONLINE FOR THIS PROBLEM AND BROUGHT THIS TSB TO MY DEALERSHIP. THEY CHARGED ME $$ TO GET THIS CAR FIXED BY FOLLOWING THE INSTRUCTION OF THIS TSB ( HOPEFULLY THIS GOT FIXED). TSB 17-0045 SPECIFIED THE CARS BUILT 9/15-2011 TO 8/15/2014 MAY HAVE THIS ISSUE. MY CAR WAS BUILT ON JUNE 2014. I STRONGLY REQUEST NHTSA INVESTIGATE THIS URGENT SAFETY ISSUE.
I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING ISSUES ON CITY STREET. THIS ISSUE HAPPENED MANY TIMES RECENTLY ON THE LOCAL STREETS (MARCH - APRIL, 2019). THANKS GOD, THIS DIDN'T HAPPEN ON THE FREEWAY ( OTHERWISE, I CAN'T IMAGE WHAT COULD HAPPEN). I FOUND THE TSB 17-0045 ONLINE FOR THIS PROBLEM AND BROUGHT THIS TSB TO MY DEALERSHIP. THEY CHARGED ME $$ TO GET THIS CAR FIXED BY FOLLOWING THE INSTRUCTION OF THIS TSB ( HOPEFULLY THIS GOT FIXED). TSB 17-0045 SPECIFIED THE CARS BUILT 9/15-2011 TO 8/15/2014 MAY HAVE THIS ISSUE. MY CAR WAS BUILT ON JUNE 2014. I STRONGLY REQUEST NHTSA INVESTIGATE THIS URGENT SAFETY ISSUE.
Safety Rating for the 2014 FORD FOCUS ELECTRIC
NHTSA has not yet tested the 2014 FORD FOCUS ELECTRIC in its New Car Assessment Program.
Technical Service Bulletins for the 2014 FORD FOCUS ELECTRIC
Ford Motor Company has issued 5 technical service bulletins (TSBs) for the 2014 FORD FOCUS ELECTRIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SSM 47563 — ENGINE
Some 2011-2014 Fiesta and 2012-2014 Focus vehicles equipped with a DPS6 transmission may experience a fluid leak between the engine and transmission. Be aware that the engine oil and DPS6 transmission fluid are similar in color and texture. A transmission fluid leak at the input shaft seal can cause a...
SSM 47428 — EQUIPMENT
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number...
SSM 47428 — EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2018 Fusion Energi, 2012-2018 Focus Electric and 2013-2017 C-MAX Energi vehicles equipped with a TCU built on or before 11-Oct-2017 may exhibit a discharged battery, inoperative remote features via MyFord Mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 with no modem electronic serial number...
TSB15-0134 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: 2012-2015 FOCUS DISCHARGED CONCERNS EXHIBITED BY 12VOLT BATTERY ON ELECTRIC VEHICLES *CN
ASI-44718 — EQUIPMENT
FORD: POTENTIAL DRIVING ISSUES OCCUR WHEN USING AFTERMARKET DEVICES FOR VEHICLES WITH SMART DATA LINK CONNECTOR (SDLC) AND TO CHECK FOR AFTERMARKET DEVICES AND DISCONNECT THEM FROM DATA LINK CONNECTORS AND RETEST FOR CODES PRIOR TO DIAGNOSTICS. MODEL 2012-14 FOCUS ELECTRIC, 2013-14 C-MAX HYBRID/ENERGI. *PE
NHTSA Investigations for the 2014 FORD FOCUS ELECTRIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FOCUS ELECTRIC
- 2012 FORD FOCUS ELECTRIC — 53 complaints
- 2013 FORD FOCUS ELECTRIC — 120 complaints
- 2014 FORD FOCUS ELECTRIC (current)
- 2015 FORD FOCUS ELECTRIC — 20 complaints
- 2016 FORD FOCUS ELECTRIC — 9 complaints
- 2017 FORD FOCUS ELECTRIC — 12 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints