NHTSA Complaint #11197194 — 2014 FORD FOCUS ELECTRIC ELECTRICAL SYSTEM

Complaint Details

ODI Number	11197194
Vehicle	2014 FORD FOCUS ELECTRIC
Component	ELECTRICAL SYSTEM
Date of Incident	March 27, 2019
Date Filed	April 18, 2019
Mileage	1 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING ISSUES ON CITY STREET. THIS ISSUE HAPPENED MANY TIMES RECENTLY ON THE LOCAL STREETS (MARCH - APRIL, 2019). THANKS GOD, THIS DIDN'T HAPPEN ON THE FREEWAY ( OTHERWISE, I CAN'T IMAGE WHAT COULD HAPPEN). I FOUND THE TSB 17-0045 ONLINE FOR THIS PROBLEM AND BROUGHT THIS TSB TO MY DEALERSHIP. THEY CHARGED ME $$ TO GET THIS CAR FIXED BY FOLLOWING THE INSTRUCTION OF THIS TSB ( HOPEFULLY THIS GOT FIXED). TSB 17-0045 SPECIFIED THE CARS BUILT 9/15-2011 TO 8/15/2014 MAY HAVE THIS ISSUE. MY CAR WAS BUILT ON JUNE 2014. I STRONGLY REQUEST NHTSA INVESTIGATE THIS URGENT SAFETY ISSUE.

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Other ELECTRICAL SYSTEM Complaints

#11032927 — October 11, 2017 — ON 4 SEPARATE OCCASIONS SINCE PURCHASING THIS VEHICLE ON 9/22/2017, THE CAR WHILE IN MOTION HAS ABRUPTLY AND UNEXPECT...

#11032621 — October 10, 2017 — VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS...

#10949932 — February 6, 2017 — OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER O...

#10917329 — October 19, 2016 — TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF P...

#10888834 — July 26, 2016 — I HAD YET ANOTHER "STOP SAFELY NOW" WARNING IN WHICH THE CAR COMPLETELY LOST POWER TO THE DRIVETRAIN WHILE IN MOTION....

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