2012 FORD FOCUS ELECTRIC — Problems, Recalls & Safety Data
N/A
Safety Rating
53
Owner Complaints
3
Recalls
8
Service Bulletins
0
Investigations
Overview of the 2012 FORD FOCUS ELECTRIC
The 2012 FORD FOCUS ELECTRIC has received a total of 53 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. 8 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Electrical System (13 complaints), Power Train (13 complaints), and Steering (6 complaints).
Recalls for the 2012 FORD FOCUS ELECTRIC
NHTSA has recorded 4 recalls for the 2012 FORD FOCUS ELECTRIC, potentially affecting up to 97,653 vehicles.
Recall 18V592000 — EQUIPMENT:ELECTRICAL
| 49,197 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or...
Consequence: An overheated cord can increase the risk of a fire.
Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for...
View full details →Recall 13V523000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
| 2,456 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2014 Focus Electric vehicles manufactured September 15, 2011, through August 23, 2013. In the affected vehicles, a powertrain control module software problem may result in a stall-like condition.
Consequence: An unexpected loss of power while driving increases the risk of a crash.
Remedy: Ford will notify owners, and dealers will reprogram the power control module, free of charge. The recall beganon November 22, 2013. Ford's recall campaign number is 13S09. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
View full details →Recall 13V475000 — EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
| 23,000 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No....
Consequence: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
View full details →Recall 13V475000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
| 23,000 vehicles affected
Defect: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No....
Consequence: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
Remedy: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.
View full details →Owner Complaints for the 2012 FORD FOCUS ELECTRIC
53 complaints have been filed with NHTSA for the 2012 FORD FOCUS ELECTRIC. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 13 | 0 | 0 | 0 | 0 |
| Power Train | 13 | 0 | 0 | 0 | 0 |
| Steering | 6 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 4 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 3 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 3 | 0 | 0 | 0 | 0 |
| Engine | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemhand Heaterwiring Harness | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Power Trainclutch Assembly | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2012 Ford Focus BEV. The contact stated while driving at an undisclosed speed, the contact noticed that an unknown warning light was illuminated and remained illuminated for several days. The failure recurred several times. On one occasion, the contact was unable to start the vehicle. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed failure with an electrical wiring harness kit and that the battery was drained. The dealer was able to replace the wiring harness however, the battery was not replaced due to the cost of a new battery. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
The contact owns a 2012 Ford Focus BEV. The contact stated while driving at an undisclosed speed, the contact noticed that an unknown warning light was illuminated and remained illuminated for several days. The failure recurred several times. On one occasion, the contact was unable to start the vehicle. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed failure with an electrical wiring harness kit and that the battery was drained. The dealer was able to replace the wiring harness however, the battery was not replaced due to the cost of a new battery. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
MY SHOCKS AND MY TRANSMISSION I BELIEVE
MY SHOCKS AND MY TRANSMISSION I BELIEVE
TL* THE CONTACT OWNS A 2012 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO SWITCH GEARS. THE VEHICLE WAS DRIVEN TO MAHWAH FORD (55 FRANKLIN TPK, MAHWAH, NJ 07430) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Safety Rating for the 2012 FORD FOCUS ELECTRIC
NHTSA has not yet tested the 2012 FORD FOCUS ELECTRIC in its New Car Assessment Program.
Technical Service Bulletins for the 2012 FORD FOCUS ELECTRIC
Ford Motor Company has issued 8 technical service bulletins (TSBs) for the 2012 FORD FOCUS ELECTRIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
16B02 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16B02C — ELECTRICAL SYSTEM
Delivery Hold - Customer Satisfaction Program 16 B02 Certain 2012-2016 Model Years Focus Electric vehicles High voltage Lower battery connector corrosion.
LTR3756 — FUEL/PROPULSION SYSTEM
49 CFR Part 579.5 Monthly Communications - January 2016
TSB160001 — STRUCTURE
49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
15-0031 — ELECTRICAL SYSTEM
FORD 2012-2014 FOCUS : CERTAIN FOCUS ELECTRIC VEHICLE ARE EXPERIENCING A MESSAGE "STOP SAFELY NOW" DIAGNOSTIC TROUBLE CODE PRESENT IN THE PCM. *LJ
ASI-44397 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FORD: A MESSAGE APPEARING IN INSTRUMENT PANEL, STOP SAFELY NOW, OR WRENCH LAMP WILL ILLUMINATE, DUE TO ISOLATION FAULT OF EV BATTERY SYSTEM. MODEL 2012-2014 FOCUS ELECTRIC. *PE
ASI-44302 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
FORD: AFTER BEING FULLY CHARGED, THE EV RANGE MAY BE DISPLAYED AND DISTANCE TO EMPTY FEATURE IS SIMILAR TO CONVENTIONAL GASOLINE VEHICLE AND HOW VEHICLE WAS DRIVEN PRIOR TO CHARGING BATTERY. MODEL 2012-2014 FOCUS ELECTRIC, 2013 C-MAX ENERGI, 2013-2014 FUSION ENERGI. *PE
ASI-32226 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD: VEHICLES MAY RECEIVED INVALID DATA FROM ACCESSORY PROTOCOL INTERFACE MODULE (DTC U0554:00) FROM GENERIC FUNCTION MODULE DURING DIAGNOSTIC SELF TESTS. MODEL 2012-2013 FOCUS ELECTRIC, C-MAX/FUSION/MKZ HYBRID, ENERGI. *PE
NHTSA Investigations for the 2012 FORD FOCUS ELECTRIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the FORD FOCUS ELECTRIC
- 2012 FORD FOCUS ELECTRIC (current)
- 2013 FORD FOCUS ELECTRIC — 120 complaints
- 2014 FORD FOCUS ELECTRIC — 98 complaints
- 2015 FORD FOCUS ELECTRIC — 20 complaints
- 2016 FORD FOCUS ELECTRIC — 9 complaints
- 2017 FORD FOCUS ELECTRIC — 12 complaints
Other FORD Models
- FORD F-150 — 45,660 total complaints
- FORD EXPLORER — 42,140 total complaints
- FORD ESCAPE — 34,654 total complaints
- FORD FOCUS — 29,539 total complaints
- FORD FUSION — 28,243 total complaints
- FORD TAURUS — 23,867 total complaints
- FORD WINDSTAR — 19,456 total complaints
- FORD EDGE — 17,247 total complaints